ラクナウの結婚式場のあるホテル

「バスタブの表記があったので選んだ部屋だが、スイートルームでないとバスタブはないと言われた。バスタブ目当てで選んだホテルなので、とても失望した。 防音設備がよくないのが、真夜中に隣室の大きなテレビ音で、4泊中2回、睡眠妨害にあった。 」

「Good service!」

「A very dated hotel which may have once been a 5star, but by modern standards - nowhere near it. This hotel lacks in staff experience/service quality. The building is old, the interior is dated and the rooms and amenities are not clean/of 5 Star standard quality. The rooms were not the cleanest, see pictures. Bathroom taps were coated in limescale, dirt on the bathroom floors, napkins from the restaurant downstairs being used as face tissues in the box provided in the room. The restaurants,...

「The hotel is not clean, not Hilton stardard. They provided twin bed for 3 adults even though we paid extra. Very unsatisfied. 」

「Wifi is a no brainer. Was not possible to log in with room and last name. Managed once to log in via coupon from reception but only worked 15 min and extremely slow. Ols address this as it is a basic need for any hotel」