"I really appreciated how well the staff took care of us during our three-day stay. Right from the start, we felt so welcomed. A young lady greeted us as soon as I got out of the taxi and asked about our trip and vacation plans. At the front desk, the gentleman who checked us in didn't just handle the paperwork—he actually took time to walk me through my questions about local currency and tipping customs.
The room design is beautiful—the style might be a bit dated, but honestly, it has aged like a fine wine. Everything is so well maintained. The whole room layout just makes sense, the lighting is super intuitive, and there are plenty of drawers to put away our clothes and shoes.
Housekeeping was seamless and so thoughtful. I never even saw a cleaning crew in the hallway, yet the room was magically tidied up twice a day. They set my toiletries and cosmetics on top of little separate towels near the sink, arranged just how I like them to keep water from splashing on them. On the second day, I left a small blood stain on my bathrobe, which my wife and I didn't think was a big deal to worry about. But the attentive housekeeping staff noticed it anyway and brought a fresh, clean one later that afternoon without us even having to ask.
Breakfast was fantastic. There was an incredible spread—Western, Japanese, Chinese, Malaysian, and Indian options—and every single dish tasted great and was super well prepared."