Dear Hiroshi, Thank you for your review. We do hope to welcome you back to the hotel again in the future.

Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback.We greatly look forward to welcoming you back in the not too distant future.Kind Regards

Thank you so much for your great feedback. I am delighted to hear that you enjoyed the stay and the journey on the POD. I am sorry to read that you found the rooms old. Please be advised that we are constantly upgrading the bedrooms and i hope you will see the difference on your next week.

Thank you for your review of Thistle London Heathrow T5, we are glad to hear that you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.Kind regards.

Thank you for your review, We do hope to welcome you back to the hotel again in the future.

Thank you for your review of Thistle London Heathrow T5, we do hope we will see you again in the future.

Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future

Thank you for your review of Thistle London Heathrow T5, we are glad to hear that you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.

Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back in the not too distant future.Kind RegardsGuest relation team member

Thank you so much for your review and kind words. My staff is very appreciative of your comments. We will look forward to welcome you back in the near future.

Thank you for your review of Thistle London Heathrow T5, we are glad to hear that you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.Kind Regards

Thank you for your review of Thistle London Heathrow T5, we are glad to hear that you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.Kind regards.

Thank you for your review of Thistle London Heathrow T5, we are glad to hear that you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.Kind regards.

Thank you for your review of Thistle London Heathrow T5, we are glad to hear that you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.Kind regards.

I am sorry that on this occasion that you were disappointed with your stay. I treat all feedback with the utmost seriousness and I am currently investigating this matter.

Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly.

Thank you for your review of Thistle London Heathrow T5, we are glad to hear that you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon.

Thank you for your review of Thistle London Heathrow T5, we do hope we will see you again in the future.

Dear Shin Thank you for your review, we are glad to hear that you found the location of Thistle London Heathrow T5 convenient for easy transport to the airport. We are working hard to improve the standard of the rooms and facilities. We do hope to welcome you back to the hotel again in the future.

Thank you for your review, We are glad to hear that you enjoyed your stay at Thistle London Heathrow T5 and found the location of the hotel convenient for easy transport to the airport. We do hope to welcome you back to the hotel again in the future. Kind regards

Dear Carolyn thanks for the feedback, we really appreciate it and hope you welcome you back,kind regards

Dear Mary, Thanks for the feedback, we really appreciate it and hope to welcome you back soon.kind regards

Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. Kind Regards

Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. Kind Regards

Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. Kind Regards

Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. Kind Regards

Thank you for your feedback . We are glad you enjoyed your stay and found the location of the hotelconvenient for easy transport to the Airport. We do hope to welcome you back to the hotel again in the future.Kind Regards

Thank you for taking the time to share your feedback on your recent stay with us. We genuinely appreciate your feedback, as it helps us identify areas for improvement.kind regards

Thank you for taking the time to share your feedback on your recent stay with us. We genuinely appreciate your feedback, as it helps us identify areas for improvement.kind regards

Thank you for taking the time to share your feedback on your recent stay with us. We genuinely appreciate your feedback, as it helps us identify areas for improvement.kind regards

Dear Jack thanks for the review, we really appreciate it. Hope to welcome you back in near future,kind regards

Dear Richard thanks for the review, we really appreciate it. Sorry for the inconvenience may had caused because of the POD gate. Hope to welcome you back in near future,kind regards

Dear Anissa, thanks for the review, we really appreciate it. Hope to welcome you back in near future,kind regards

Dear Joan,Thank you for your feedback. We are pleased to hear that you found Thistle Heathrow Terminal 5 to be a convenient choice for stop gap before boarding your flight.If there are any specific areas where we can improve and make your next visit even more enjoyable, please don't hesitate to let us know. We value your input and look forward to welcoming you back in the future.Warm regards,Giulia

Dear Peter,Thank you for your feedback. We're delighted to hear that you had a great experience during your stay at Thistle Heathrow Terminal 5.Your comments regarding the need for updates have been duly noted, and we continuously strive to enhance our facilities to better serve our guests. We appreciate your understanding and patience in this regard.Should you have any further feedback or if there's anything specific you'd like to share about your stay, please feel free to reach out. We look forward to welcoming you back for another enjoyable stay in the future.Kind Regards,Giulia

Dear Milena,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay at Thistle Heathrow Terminal 5.It's fantastic to know that you found our hotel convenient, with easy transportation to and from Terminal 5. We take pride in providing friendly and helpful service, and I'm thrilled to hear that our team made a positive impression on you. Additionally, we're pleased that you found your room cozy and clean, ensuring a comfortable stay.We truly appreciate your kind words and your decision to book with us again in the future. We look forward to welcoming you back and ensuring another enjoyable stay when you're back in town.Kind regards,Giulia

Thank you for your feedback . We are glad you enjoyed your stay and found the location of the hotelconvenient for easy transport to the Airport. We do hope to welcome you back to the hotel again in the future.Kind Regards

Thank you for your review, we are glad to hear that you enjoyed your stay at Thistle London Heathrow T5 and found the location of the hotel convenient for easy transport to the airport via the Pod system. We appreciate your patronage and hope to welcome you back in the future.

Dear Margot thanks for leaving the feedback, we really appreciate it, Its our guests valued feedback which give us opportunity to improve our service. We hope to welcome you back soon.kind regards

Dear Bruce, Thanks for taking the time to leave the feedback, we really appreciate it and hope to welcome you back, kind regards

Thank you for your feedback . It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back to the hotel again in the future. Kind Regards

Thank you for your feedback . We are glad you enjoyed your stay and found the location of the hotelconvenient for easy transport to the Airport.Unfortunately, the hotel does not have a lift, we do endeavour to provide assistance and/or allocate ground floor rooms but I apologise that this did not happen during your visit. We do hope to welcome you back to the hotel again in the future.Kind Regards

Thank you for your review, we are glad to hear that you enjoyed your stay at Thistle London Heathrow T5 and found the location of the hotel convenient for easy transport. we are delighted to hear that you found the team friendly. Your feedback with regards to decor is of utmost importance to us, and I want to assure you that we take it very seriously. We appreciate your patronage and hope to welcome you back in the future.

hank you for your review, I'm sorry to hear that your experience at the hotel fell short of your expectations. Your feedback can be valuable in helping the hotel address any shortcomings and enhance the experience for future guests. Your comfort and satisfaction are important to us, and we appreciate your understanding.

Dear John,Thank you for taking the time to share your positive feedback! We're delighted to hear that you found our location convenient and our prices reasonable during your stay at Thistle London Heathrow Terminal 5. Situated near Heathrow Airport, we strive to provide our guests with easy access to their travel destinations while offering competitive rates. It's wonderful to know that our location and pricing met your needs and expectations. We truly appreciate your patronage and hope to have the pleasure of welcoming you back for another enjoyable stay soon!Kind regards,GiuliaGuest Relations Team Member

Thank you for your feedback . We are glad you enjoyed your stay and found the location of the hotelconvenient for easy transport to the Airport. We do hope to welcome you back to the hotel again in the future.Kind Regards

Dear Clare,Thank you for your feedback. I apologise for the inconvenience this experience has caused you, we will have a look into this matter and we'll try to sort it out as soon as we can for you. Once again I apologise for this matter and I hope to welcome you again in the future. Kind regards,