バー (施設内)

ミドルエイト - コヴェントガーデン - プリファードホテルズアンドリゾーツの口コミ

5 out of 5

口コミ

9.4

最高に素晴らしい

評価 10 - 772 件の口コミ中 602 件が非常に良い" "
評価 8 - 772 件の口コミ中 105 件が良い" "
評価 6 - 772 件の口コミ中 38 件が普通" "
評価 4 - 772 件の口コミ中 21 件が不満" "
評価 2 - 772 件の口コミ中 6 件が非常に不満" "

9.8/10

清潔度

9.4/10

スタッフとサービス

9.2/10

設備とサービス

9.8/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

10/10 (非常に良い)

kana

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
初めてのLondonの旅で5泊しました。 立地はとても便利で部屋も快適で清潔で、毎日新しいボトルのお水も補充されてました。TVの調子があまり良くなく突然消えたことが何度かありましたが重要な問題ではありません。また利用したいです。
2024 年 1 月に 5 泊滞在
Nicola Sacco - Front of House Managerからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear kana,Thank you for choosing to stay with us during your first trip to London! We're delighted to hear that our convenient location, comfortable and clean rooms, and daily replenishment of water bottles contributed to a positive experience.We appreciate your understanding regarding the occasional TV issues. Please know that we're addressing this to enhance our guests' overall experience. We look forward to hosting you again, and if there's anything specific you'd like us to address for your next stay, please feel free to let us know.Safe travels, and see you soon!Best regards,Nicola Sacco

8/10 (良い)

HIDEAKI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 7 泊滞在
Nicola Sacco - Front of House Managerからの返信 (投稿日 : 2023 年 12 月 6 日)
Dear Hideaki,Thank you for taking the time to review your stay with us,We would love to hear how we could have made your stay a 10 out of 10.Looking forward to hearing from you.Best Regards,Nicola

8/10 (良い)

Stephanie

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Has a nice high end feel but the air con is noisy and can’t be turned off. Have stayed here twice now but probably will not go back or at least not without ear plugs!
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

DQ

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Caroline Mary

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent service, great shower, very comfortable bed, quiet, excellent location.
2024 年 5 月に 4 泊滞在

6/10 (普通)

Amy、Milngavie

出張
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
This hotel had a lot of potential but it’s simply not a 5 star hotel. It’s more aligned with a 4 star. The corridor smelled of horrible stale smoke and the rooms just didn’t feel luxurious. Rough bedding and strange furnishings. It just didn’t feel worth the money I paid for it.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Jane

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel, the best London hotel I have stayed in. Saq at check in was friendly and professional. Room service was good and the room was amazing.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Katherine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I recently had the pleasure of staying at Middle Eight, and it was an exceptional experience from start to finish. Conveniently located in Covent Garden, the hotel provides easy access to all the vibrant attractions of the area. The beds were incredibly comfortable, ensuring a perfect night's sleep after a day of exploring. The staff were wonderfully kind and attentive, making us feel truly welcomed throughout our stay. The food and drinks were delightful, with a great selection that catered to various tastes. A special mention goes to the welcome Prosecco, which was a lovely touch that set the tone for a wonderful visit. Overall, Middle Eight exceeded my expectations in every way, and I highly recommend it for anyone looking to enjoy a luxurious and welcoming stay in the heart of Covent Garden.
2024 年 5 月に 1 泊滞在
Medzhnun Aliosman- Duty Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Katherine,Thank you for sharing your wonderful experience at Middle Eight! I am thrilled to hear that you enjoyed your stay from start to finish. It's great to know that our central location in Covent Garden, comfortable beds, and attentive staff made your visit memorable.I am also glad you appreciated the delightful food and drinks, and the welcome Prosecco. Your kind words and recommendation mean a lot to us. We look forward to welcoming you back for another luxurious and welcoming stay soon!Best regards.

10/10 (非常に良い)

Terry

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay,people were very friendly.
2024 年 5 月に 3 泊滞在
Medzhnun Aliosman- Duty Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Terry,Thank you for your wonderful review!I am glad to hear that you enjoyed your stay, especially friendly service.Looking forward to welcoming you again at Middle Eight.Best regards.

10/10 (非常に良い)

Mark

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay again!
2024 年 5 月に 2 泊滞在
Medzhnun Aliosman- Duty Managerからの返信 (投稿日 : 2024 年 5 月 18 日)
Dear Mark,Thank you for your wonderful review!Looking forward to welcoming you again at Middle Eight.Best regards.

8/10 (良い)

stuart

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Nice hotel. Service a bit random.
Medzhnun Aliosman- Duty Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Stuart,Thank you for your feedback. I am glad to hear that you found our hotel nice overall. However, I apologize for any inconsistency you experienced with our service. Providing excellent and consistent service is our top priority, and I appreciate your feedback as it helps us identify areas for improvement. If there's anything specific you feel we could do better, please don't hesitate to let us know. We value your input and hope to have the opportunity to provide you with a more seamless experience in the future.Best regards.

10/10 (非常に良い)

Mark

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Conveniently located close to all of the shops and restaurants in Covent Garden. Nice, clean, modern rooms. Breakfast was great and Marie France was particularly kind.
2024 年 5 月に 2 泊滞在
Medzhnun Aliosman- Duty Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Mark,Thank you for sharing your experience with us! I am delighted to hear that you enjoyed our convenient location, clean and modern rooms, and great breakfast. It's wonderful to know that Marie France provided you with exceptional service during your stay. We'll be sure to pass along your kind words to her. We look forward to welcoming you back in the future!Best regards.

6/10 (普通)

Lisa

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Air conditioning was impossible to work, bad lighting, no one answered phone when I called guest services. View from room was awful. I would not return to this hotel which is a shame because I am a frequent business traveller. The only positive is that the location was excellent.
2024 年 5 月に 1 泊滞在
Medzhnun Aliosman- Duty Managerからの返信 (投稿日 : 2024 年 5 月 18 日)
Dear Lisa,I am truly sorry to hear about your disappointing experience during your recent stay. Your feedback regarding the air conditioning, lighting, and guest services is concerning, and I apologize for the inconvenience caused. I understand the importance of these aspects for a comfortable stay, and I regret that we fell short of your expectations. I will address these issues promptly to ensure that they are resolved for future guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to regain your trust in the future.Best regards.

8/10 (良い)

Ammar

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location and friendly staff
2024 年 5 月に 5 泊滞在
Medzhnun Aliosman-Duty Managerからの返信 (投稿日 : 2024 年 5 月 18 日)
Dear Ammar,Thank you for taking time to review your stay.I am glad to hear that you enjoyed your stay, especially the location and the service.Looking forward to welcoming you again at Middle Eight.Best regards.

10/10 (非常に良い)

Anita、Alpharetta

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location, service and overall stay.
2024 年 5 月に 2 泊滞在
Medzhnun Aliosman- Duty Managerからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Anita,Thank you for your wonderful review!Looking forward to host you again at Middle Eight.Best regards.

10/10 (非常に良い)

Arturo

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
El cuarto todo estaba increible los servicios
2024 年 5 月に 2 泊滞在
Medzhnun Aliosman- Duty Managerからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Arturo,Thank you for your wonderful review!Looking forward to welcoming you again at Middle Eight.Best regards.

10/10 (非常に良い)

Lutz

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Love thr bar. Right down the road from UGLE which was the reason we were there. Maurice in the bar is amazing.
2024 年 4 月に 3 泊滞在
Medzhnun Aliosman- Duty Managerからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Lutz,I am thrilled to hear that you enjoyed your time at our bar and that Maurice provided you with amazing service! We strive to create a welcoming and enjoyable experience for all our guests, and it's wonderful to hear that Maurice made a positive impression on you.It's great to know that our location near UGLE was convenient for your visit. Thank you for taking the time to share your feedback, and we hope to have the pleasure of welcoming you back again soon for another great experience at Middle Eight.Best regards.

10/10 (非常に良い)

Ashwini

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Medzhnun Aliosman-Duty Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Ashwini,Thank you for your wonderful review!Looking forwards to welcoming you again at Middle Eight.Best regards.

10/10 (非常に良い)

Stuart

2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Ian

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Dexter

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff and service. Room is a bit smaller compared to other hotel rooms i stayed in the past. However location is perfect! Its in the middle of Central London Covent Garden Area close to everything! Would definitely stay here again next time.
2024 年 4 月に 2 泊滞在
Medzhnun Aliosman- Duty Managerからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Dexter,Thank you for sharing your experience with us! I am thrilled to hear that you found our staff to be great and that you appreciated the excellent service during your stay.While I am pleased to hear that you found our location to be perfect for your needs, I apologize if the room size didn't meet your expectations. I understand that room size can vary, and I appreciate your understanding in this matter.I am delighted to hear that you would choose to stay with us again in the future. We look forward to welcoming you back and providing you with another enjoyable stay.Best regards.

10/10 (非常に良い)

Marcus、Beeford

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 4 月に 5 泊滞在

10/10 (非常に良い)

Simon

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Medzhnun Aliosman-Duty Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Simon,Thank you for your wonderful review!Looking forward to welcoming you again at Middle Eight.Best regards.

8/10 (良い)

Teck Guan

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, nice room, comfortable bath robe Breakfast limited option. Slightly confusing entrance to the hotel
2024 年 4 月に 1 泊滞在
Medzhnun Aliosman-Duty Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Teck,Thank you for sharing your feedback with us! I am glad to hear that you enjoyed our great location and found the room comfortable, including the bathrobe. I appreciate your input regarding breakfast options and the entrance to the hotel. We'll certainly take your comments into consideration as we strive to improve our guest experience. If you have any further suggestions or if there's anything else we can assist you with, please feel free to let us know. We hope to welcome you back to Middle Eight Hotel in the future!Best regards.

10/10 (非常に良い)

Courtney

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing hotel. Very clean! Best hotel bed I’ve slept in. Great location near Covent Garden and the tube.
2024 年 4 月に 2 泊滞在
Medzhnun Aliosman-Duty Managerからの返信 (投稿日 : 2024 年 4 月 21 日)
Dear Courtney,Thank you for sharing your wonderful experience with us! I am thrilled to hear that you had an amazing stay and found our hotel to be exceptionally clean. It's fantastic to know that you enjoyed the comfort of our beds and appreciated our convenient location near Covent Garden and the tube. We look forward to welcoming you back for another fantastic stay in the future!Best regards.

10/10 (非常に良い)

Lotta

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice hotel with great location. The staff is very kind and helpful.
2024 年 4 月に 3 泊滞在
Medzhnun Aliosman-Guest Service Managerからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Lotta,Thank you for your kind words! I am delighted to hear that you enjoyed your stay at Middle Eight and that you found our location to be great.Our team works hard to provide exceptional service, so we're thrilled to hear that you found our staff to be kind and helpful.We hope to have the pleasure of welcoming you back on your next visit to the area.Warm regards,

8/10 (良い)

Monica

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Medzhnun Aliosman-Guest Service Managerからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Monica,Thank you for your review!Looking forward to welcoming you again at Middle Eight.Warm regards.

10/10 (非常に良い)

Joel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect will be back
2024 年 3 月に 1 泊滞在
Medzhnun Aliosman- Guest Service Managerからの返信 (投稿日 : 2024 年 3 月 31 日)
Dear Joel,Thank you for your wonderful feedback! I am delighted to hear that you had a perfect stay with us and that you're planning to return.We look forward to welcoming you back for another fantastic stay in the future! Thank you for choosing Middle Eight, and we can't wait to host you again!Kind regards.

10/10 (非常に良い)

Sabrina、San Leandro

2024 年 3 月に 1 泊滞在
Medzhnun Aliosman-Guest Service Managerからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Sabrina,Thank you for your fantastic review!Looking forward to welcoming you again at Middle Eight.Warm regards.

10/10 (非常に良い)

Kim

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What a great find in Covent Garden! This hotel was perfectly located to walk or Tube to all of London’s sites! Our room was adorable with the most comfortable bed! The room had its own wine glasses, martini glasses, and a shaker! There is a Nespresso machine along with fresh cream in the fridge! The bathroom was nicely decorated and the shampoos they provided made you feel like you were in a spa! We can’t compliment the hotel enough! We will definitely be back!
2024 年 3 月に 2 泊滞在
Medzhnun Aliosman- Guest Service Managerからの返信 (投稿日 : 2024 年 3 月 31 日)
Dear Kim,Thank you for your fantastic review! I am thrilled to hear that you had such a wonderful experience during your stay with us in Covent Garden.It's great to know that our hotel's location was perfect for exploring London's sights, and that you found your room to be adorable and comfortable. I am delighted that you appreciated the thoughtful amenities provided, such as the wine glasses, martini glasses, shaker, Nespresso machine, and fresh cream in the fridge.I am also pleased that you enjoyed the bathroom amenities and felt like you were in a spa. Providing a relaxing and enjoyable experience for our guests is our top priority, and I am glad that we succeeded in making your stay memorable.Thank you for your compliments, and we can't wait to welcome you back for another fantastic stay in the future! Best regards.

8/10 (良い)

Daniel

2024 年 3 月に 2 泊滞在
Medzhnun Aliosman-Guest Service Managerからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Daniel,Thank you for your wonderful review!Looking forward to welcoming you again at Middle Eight.Kind regards.

6/10 (普通)

Jayne

2024 年 3 月に 1 泊滞在
Medzhnun Aliosman-Guest Service Managerからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Jayne,Thank you for your review!Looking forward to welcoming you again at Middle Eight.Kind regards.

10/10 (非常に良い)

John

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel in a good part of London if you like exploring something other than shops. Will stay again.
2024 年 3 月に 3 泊滞在
Medzhnun Aliosman- Guest Service Managerからの返信 (投稿日 : 2024 年 3 月 31 日)
Dear John,Thank you for your positive feedback! I am thrilled to hear that you enjoyed your stay at our hotel and found it to be in a good part of London for exploring beyond just shops.I am pleased that our location suited your preferences, and I am delighted to know that you plan to stay with us again in the future.We look forward to welcoming you back for another great stay! Best regards.

10/10 (非常に良い)

Valentin

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Medzhnun Aliosman-Guest Service Managerからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Valentin,Thank you for your wonderful review!Looking forward to welcoming you again at Middle Eight.Kind regards.

10/10 (非常に良い)

Stephanie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent hotel. Lovely welcoming staff. Great location, only about 3 minutes walk from Holborn tube. Free welcome drink was nice and lovely touch with some macarons in the room with a note to say happy birthday. Espresso machine was great and great tea options provided (kettle in the room). Shower was excellent, bed was so comfy, nice toiletries, hairdryer provided and iron and ironing board. Also appreciated the other free soft drinks in the fridge, not to mention fresh milk. Probably the nicest hotel we’ve stayed in.
Nicola Sacco - Front of House Managerからの返信 (投稿日 : 2024 年 3 月 15 日)
Dear Stephanie, our perfect rating has brought a wave of joy to our team here at Middle Eight. It's truly heartening to know that our efforts to provide an excellent experience have resonated with you. We eagerly look forward to having the privilege of welcoming you back in the future. Thank you once again for sharing your experience with us. Warm Regards, Nicola Sacco

10/10 (非常に良い)

Michelle

カップルで旅行
良かった点 : 清潔度、設備とサービス
Excellent
2024 年 3 月に 1 泊滞在
Medzhnun Aliosman- Guest Service Managerからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Michelle,Thank you for taking time to review your stay at Middle Eight.Looking forward to welcoming you again.Kind regards.

10/10 (非常に良い)

Lee

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Medzhnun Aliosman- Guest Service Managerからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Lee,Thank you for taking time to review your stay at Middle Eight.Looking forward to welcoming you again.Kind regards.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Medzhnun Aliosman- Guest Service Managerからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Guest,Thank you for taking time to review your stay at Middle Eight.Looking forward to welcoming you again.Kind regards.

8/10 (良い)

Liz

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
2024 年 2 月に 1 泊滞在
Medzhnun Aliosman- Guest Service Managerからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Liz,Thank you for taking time to review your stay at Middle Eight.Looking forward to welcoming you again.Kind regards.

10/10 (非常に良い)

Esayas Gebremichael

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was truly exceptional, delivering an awe-inspiring experience. The staff's impeccable service, the elegance of the location, and the overall comfort of the hotel were beyond expectations. A stay here was truly amazing, and I highly recommend it to everyone.
2024 年 2 月に 3 泊滞在
Nicola Sacco - Front of House Managerからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear Esayas,We greatly appreciate your positive feedback regarding your recent stay. It's always a delight to know that our guests have had an exceptional experience with us.We sincerely hope that your experience was also full of unforgettable memories, and that we will have the opportunity to welcome you back to Middle Eight in the future.Kind Regards,Nicola Sacco

10/10 (非常に良い)

Katherine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great quality, service and location.
Very high quality hotel. Room was lovely, great amenities, tech in room. The bed was one of the comfiest beds I've ever slept on. Staff attentive when needed. Great location too. I would stay here again when I need a spot in central London.
2024 年 2 月に 1 泊滞在
Medzhnun Aliosman-Guest Service Managerからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Katherine,Thank you for your glowing review! I am thrilled to hear that you thoroughly enjoyed your stay with us and found our hotel to be of very high quality. It's fantastic to know that you appreciated the lovely room, the top-notch amenities, and the cutting-edge technology we offer.We take great pride in ensuring our guests have a comfortable and memorable experience, so we're delighted to hear that you found our beds to be among the comfiest you've ever slept on and that our staff were attentive to your needs.It would be our pleasure to welcome you back for another exceptional experience whenever your travels bring you to London!Kind regards.

10/10 (非常に良い)

Robert、Anthem

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean-Nice-Safe
2024 年 2 月に 1 泊滞在
Medzhnun Aliosman- Guest Service Managerからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Robert,Thank you for your wonderful review!Looking forward to welcoming you again at Middle Eight.Warm regards.

10/10 (非常に良い)

Yasmin

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay
2023 年 11 月に 4 泊滞在
Middle Eight Teamからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear Yasmin It is a delight to know that your experience with us was worth a full score. We always aim to provide a memorable stay, and we are glad you found our hotel to match your expectations. Looking forward to welcoming you back. Best Regards,

10/10 (非常に良い)

Alan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
An amazing hotel with fantastic service.
2024 年 1 月に 2 泊滞在
Medzhnun Aliosman- Guest Service Managerからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Alan,Thank you so much for your kind words! I am thrilled to hear that you had an amazing experience at Middle Eight and that our service exceeded your expectations.Providing fantastic service is what we strive for, and it's incredibly rewarding to know that we hit the mark during your stay. Your satisfaction is our top priority, and we're delighted that you felt well taken care of by our team.Looking forward to welcome you back for another memorable stay.Kind regards.

10/10 (非常に良い)

Rakesh

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Nicola Sacco - Front of House Managerからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Rakesh,Thank you ever so much for having taken the time to share this wonderful review following your recent visit and we hope to have the pleasure of welcoming you back in the not-too-distant future.Best Regards,Nicola Sacco

10/10 (非常に良い)

Ronan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
!
2024 年 1 月に 2 泊滞在
Nicola Sacco - Front of House Managerからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Ronan,Thank you ever so much for having taken the time to share this wonderful review following your recent visit and we hope to have the pleasure of welcoming you back in the not-too-distant future.Best Regards,Nicola Sacco

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Modern, Clean and Good location
Modern hotel, with good service. As a gold remember I received a room upgrade which was very well received.
2024 年 1 月に 1 泊滞在
Nicola Sacco - Front of House Manager からの返信 (投稿日 : 2024 年 1 月 31 日)
Dear David,We greatly appreciate your positive feedback regarding your recent stay. It's always a delight to know that our guests have had an exceptional experience with us.We sincerely hope that your experience was also full of unforgettable memories, and that we will have the opportunity to welcome you back to Middle Eight in the future.Kind Regards,Nicola Sacco

8/10 (良い)

Daniel

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Not quite 5 star staff
Lovely hotel good location staff not quite 5 star standard - slow check in , asked for oat milk twice and via email before we got there but no sign of it. TV didn’t work very well (not really that fussed as don’t use it) check out however was excellent
2024 年 1 月に 2 泊滞在
Nicola Sacco - Front of House Managerからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Daniel,Thank you for taking the time to share your feedback with us. We appreciate your kind words about our lovely hotel, good location, and excellent check-out experience. However, we apologize for falling short of the 5-star standard in some aspects, including the slow check-in and the unavailability of oat milk despite your request.Please be assured that we take your comments seriously, and we will address these issues with our team to improve our service. We value your input and hope to have the opportunity to provide you with an exceptional experience in the future.Thank you for choosing our hotel, and we look forward to welcoming you back.Best regards,Nicola Sacco

10/10 (非常に良い)

Ann

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was in an excellent location which was walking distance to Covent Garden. The staff were extremely helpful, polite, courteous and professional.
2024 年 1 月に 2 泊滞在
Nicola Sacco - Front of House Managerからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Ann,our perfect rating has brought a wave of joy to our team here at Middle Eight. It's truly heartening to know that our efforts to provide an excellent experience have resonated with you.We eagerly look forward to having the privilege of welcoming you back in the future. Thank you once again for sharing your experience with us.Warm Regards,Nicola Sacco

10/10 (非常に良い)

Vinicius

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Review January 2024
Incredible experience. Located close to several underground stations and a bunch of restaurants and shops. Covent Garden Market is just a 5 min walk and the fitness center and the staff are remarkable!! I truly recommend this one and definitely will come back.
2024 年 1 月に 5 泊滞在
Medzhnun Aliosman-Guest Service Managerからの返信 (投稿日 : 2024 年 1 月 20 日)
Dear Vinicius,Thank you for taking the time to share your incredible experience with us! I am thrilled to learn that our location, close proximity to underground stations, and the abundance of nearby restaurants and shops added to the enjoyment of your stay.It's fantastic to hear that you found the Covent Garden Market just a 5-minute walk away, offering a convenient and vibrant setting for exploration. I am also delighted that you had a positive experience with our fitness center and that our staff made a remarkable impression on you.Your recommendation means a lot to us, and we are honored that you plan to return. We look forward to welcoming you back and ensuring that your next stay is as exceptional as the one you've described.Thank you for choosing Middle Eight. I appreciate your feedback and the opportunity to be a part of your memorable experiences.Kind regards.