Would overall recommend this accommodation. Staff were very friendly
Hamzah
2024 年 8 月に 1 泊滞在
8/10 (良い)
Rodrigo
2024 年 8 月 16 日
良かった点 : 清潔度、スタッフとサービス
The location is very good.
Rodrigo
2024 年 8 月に 1 泊滞在
10/10 (非常に良い)
Robin Luca
2024 年 8 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Für 2 Tage ein sehr angenehmer Aufenthalt mit einem sehr schönen Bett was gut war um sich wohlfühlen
Robin Luca
2024 年 8 月に 2 泊滞在
4/10 (不満)
Sara
出張, 家族旅行
2024 年 8 月 8 日
The hotel put us in a basement room crammed very small with low ceiling, my son and partner are both 6 ft tall, air conditioning very old and loud, and damp with blown walls.
Transferred to new room with an unclean bath. Pubic hair found on floor and bath.
No pillow liners.
Air con again old couldn’t have it on it was too loud so room was hot and stuffy.
Staff were very sombre and uninviting.
We complained to the front desk about the air con and was met with a near aggressive response. Not their problem get on with it attitude.
Generally the hotel looked old , tired and dated. So were the staff.
Personally it was awful it was not an enjoyable experience. Did not have a good sleep.
I would like to request a full refund.
£136 for one night in a place like that is extortionate.
I will not recommend this hotel.
On leaving I asked for a complaint form and was told they did not have any not good practice.
I hope that you look into this further.
I have booked many a wonderful holiday and breaks with Expedia and was quite shocked you would have this hotel on your site. The hotel advertising is very misleading, and it doesn’t say that trains will start running from 5.00am right passed your bedroom.
Kind regards,
Sara Glenister
Sara
2024 年 8 月に 1 泊滞在
10/10 (非常に良い)
Carina
家族旅行
2024 年 7 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Bra läge.Nära tunnelbanan. Många restauranger o fik i området. Hade 2 rum, bra airconditiomer i ena rummet, i det andra fungerade den sämre så där var det väldigt varmt. Fina rum, rent o välstädat. Trevlig personal.