It was more than enough for one person and I had a very comfortable stay. All the staff were kind. I would like to stay here again. And I love Brighton. Thank you so much.
We arrived early and they were kind enough to store our luggage while we went to lunch. Then they checked us in shortly after lunch (early)
Stephen
2025 年 7 月に 2 泊滞在
10/10 (非常に良い)
Justin
家族旅行
2025 年 7 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was great!
Justin
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Jesse
家族旅行
2025 年 7 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is the best airport hotel I've seen in a long time. Clean in both the room and common areas, convenient, conscientious staff, and respectable food.
Jesse
2025 年 7 月に 1 泊滞在
8/10 (良い)
Nick
2025 年 7 月 16 日
良かった点 : 清潔度、施設のコンディションと設備
Very friendly and helpful staff
Nick
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Helen
家族旅行
2025 年 7 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel with easy access to the airport. Clean and comfortable. Only small improvement would be to make the soap, shampoo etc tamper proof for hygiene purposes.
Helen
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
David
2025 年 7 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great stop for Heathrow. Better to get an uber in the morning rather than pay for the shuttle.
David
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Stevie
カップルで旅行
2025 年 7 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice airport - clean, quiet, and pretty much everything you need nearby for a night or two!
Stevie
2025 年 7 月に 2 泊滞在
10/10 (非常に良い)
Melissa
2025 年 7 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The Courtyard by Marriott, London Heathrow, was convenient to catching transportation to London, restaurants, and the airport.
Melissa
2025 年 6 月に 3 泊滞在
4/10 (不満)
Brian
出張
2025 年 7 月 7 日
良かった点 : 清潔度、施設のコンディションと設備
Arrived before 7am. I apologized for being so early and explained that I had been flying all night. Two gentlemen on the reception desk were extremely helpful. They explained that the cleaning staff didn’t start work until 8 but they would ask them to get a room ready for me as quickly as possible.
I had breakfast and returned about 8:20am. The two gentlemen had been replaced by two ladies. I only dealt with one of them but it was very clear that the mood had changed and she was not at all interested in helping. She couldn’t give me any info about when a room might be ready and she couldn’t do a single thing about it. I waited until 09:30a The lady said nothing in all that time about the chances of a room being ready. Hard to believe that one room couldn’t be cleaned in an hour and a half.
It’s amazing how obvious it is when someone doesn’t want to help.
At 09:30 she went to the office and another man took over reception. I approached him to see if I would have any better luck. He explained that there were indeed rooms available but because my office made the booking through Expedia I would have to pay a 35 pound fee to check in early. That was no problem. I paid the fee and was in a room within 10 minutes.
I have absolutely no idea why that wasn't offered by the lady earlier but I definitely felt that the lack of an offer was out of a desire to make us wait - there were others waiting as I was.
Customer Service training is badly needed here.
Brian
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Aina
2025 年 7 月 7 日
良かった点 : 清潔度
Clean, professional staff. Great food at restaurant
Aina
2025 年 7 月に 1 泊滞在
8/10 (良い)
crystal
家族旅行
2025 年 7 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good breakfast
crystal
2025 年 7 月に 1 泊滞在
8/10 (良い)
Stacey
2025 年 7 月 3 日
Despite being at the airport, it was very quiet. While exterior is a little dated/ worn, inside lobby and room was very nice and modern.
Stacey
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Pauline
2025 年 7 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Who knew you could get excellent Indian food near Heathrow? The rooms were clean. The staff was super friendly and it was easy to catch an Uber to Heathrow.
Pauline
2025 年 6 月に 1 泊滞在
8/10 (良い)
Jill
家族旅行
2025 年 7 月 2 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The room was very comfortable and we enjoyed the restaurant and bars.