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「Great hospitality and cleaness!」

「First of all, as of today (2019-11-24), the location given by Expedia and Google Maps for this property is that of a private housing complex, not that of the lodge! Thankfully, some locals were kind enough to bring me to one of the Richland Lodges (it's a small local chain of lodges). There, they told me none of the locations had received a booking from Expedia. Also, I was told that the Sinazeze location is actually half an hour drive out of Livingstone instead of downtown as indicated by...

「広々とした静かな環境で、近くには豪邸が沢山ありますが、商店は全く有りません。中心街まで歩くには遠過ぎます。」

「Generally run down and simple lodge. The room was huge but just missing simple things (hangers for the cupboard for instance) or a kettle for drink. No fridge like in pictures No hot water for the shower, wifi was poor (until we moved it to the room) Breakfast was poor」

「While the room was clean but if you want a place infested with ants and cockroaches and no water, unhelpful staff - this is the place! We were met with an infestation of ants. And not a couple. Millions and millions of ants. The staff blatantly refused to give us a new room stating they had treated the room but the ants returned. There were several cockroaches roaming around the room. They continuously turned off the water and had to call them to turn it on to use the shower and toilet. There...

「The staff were very friendly and helpful. Clara went the extra mile to make our stay as comfortable as possible though nothing else was pleasant about the place. There's no microwave not only in the room but the whole lodge didn't even have 1 single microwave, not even in their kitchen. We asked the owner if he could organize a microwave for us, he said he'd look into it but never did.The toaster was broken, we literally had to stand next to it and hold the button down while toasting the bread...

「This place is in very nice location. There are animals outside like zebra as well but hotel needs serious renovation. There should be telephone in every room. Hangers for clothes. Etc」

「このホテルは素晴らしいです！ 事前に予約をして、料金を払っているにもかかわらず、予約が取れていないと言われました。 系列ホテルがあるので、そっちを確認しろと言われ、わざわざ歩いて行きましたが、予約はないとのこと。結局最初に行ったホテルにて予約が取れていることが確認できました。 2時間も時間を無駄にさせられました。 掲載されている写真が誤っているので、注意が必要です。 室内について。 ゴキブリが数匹います。まるでサファリですね。 水についても注意が必要です。 突然水道が使えなくなり、清潔かわからないバケツにくまれた水を使用するように言われます。もちろんシャワーは浴びれません。 元々バケツが室内にあるので、水が止まることは頻繁なのだと考えられます。 ホテルの詳細には一切告知されていませんが。 予約の管理、掲載している写真、清潔感、水道トラブルなど、問題点が多すぎます。 絶対に再度宿泊することはないし、他の方も利用をお勧めしません。」

「静かでゆっくりできました。 ガイドのリチャードさんの心からのサポートが 嬉しかったです。」

「The island was amazing. We were there for our honeymoon and it was very relaxing. The staff were very friendly and helpful and really made us feel at home and special. The rooms were spotless and always prepared for us (ie. bed made, turn down Service, bug nets downat night). I would highly recommend a stay here for anyone going to Victoria falls!」