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「First of all, as of today (2019-11-24), the location given by Expedia and Google Maps for this property is that of a private housing complex, not that of the lodge! Thankfully, some locals were kind enough to bring me to one of the Richland Lodges (it's a small local chain of lodges). There, they told me none of the locations had received a booking from Expedia. Also, I was told that the Sinazeze location is actually half an hour drive out of Livingstone instead of downtown as indicated by...

「The island was amazing. We were there for our honeymoon and it was very relaxing. The staff were very friendly and helpful and really made us feel at home and special. The rooms were spotless and always prepared for us (ie. bed made, turn down Service, bug nets downat night). I would highly recommend a stay here for anyone going to Victoria falls!」

「While the room was clean but if you want a place infested with ants and cockroaches and no water, unhelpful staff - this is the place! We were met with an infestation of ants. And not a couple. Millions and millions of ants. The staff blatantly refused to give us a new room stating they had treated the room but the ants returned. There were several cockroaches roaming around the room. They continuously turned off the water and had to call them to turn it on to use the shower and toilet. There...

「このホテルは素晴らしいです！ 事前に予約をして、料金を払っているにもかかわらず、予約が取れていないと言われました。 系列ホテルがあるので、そっちを確認しろと言われ、わざわざ歩いて行きましたが、予約はないとのこと。結局最初に行ったホテルにて予約が取れていることが確認できました。 2時間も時間を無駄にさせられました。 掲載されている写真が誤っているので、注意が必要です。 室内について。 ゴキブリが数匹います。まるでサファリですね。 水についても注意が必要です。 突然水道が使えなくなり、清潔かわからないバケツにくまれた水を使用するように言われます。もちろんシャワーは浴びれません。 元々バケツが室内にあるので、水が止まることは頻繁なのだと考えられます。 ホテルの詳細には一切告知されていませんが。 予約の管理、掲載している写真、清潔感、水道トラブルなど、問題点が多すぎます。 絶対に再度宿泊することはないし、他の方も利用をお勧めしません。」

「広々とした静かな環境で、近くには豪邸が沢山ありますが、商店は全く有りません。中心街まで歩くには遠過ぎます。」

「This property isnt as advertised unfortunately we couldnt even spend a night here after checking in we had to check out almost immediately and they refused to refund us our money despite not spending even one night at this property. All 6 days lost no refund. They inconvenienced us and we will never book them again neither can we advise anyone to do so. This is day light robbery 」

「The General Manager/Director, Salome and the Reception Manager, Oscar were 5-Star hosts. Everything was spot-on & in order as arranged. My driver James was a "10-STAR" service agent... always available and on-call whenever I needed him. The camp settings and surroundings within national park are truly exceptional. Morning sunrises and evening sunsets on the Zambezi River are simply FanTabUlous!!! A absolutely beautiful experience. 」