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リバプール エグバース ホテル、シュア ホテル コレクション、ベストウェスタンの口コミ

3 out of 5
リバプール エグバース ホテル、シュア ホテル コレクション、ベストウェスタン
3 Aigburth Drive, Liverpool, England

口コミ

7.4

良い

評価 10 - 443 件の口コミ中 114 件が非常に良い" "
評価 8 - 443 件の口コミ中 177 件が良い" "
評価 6 - 443 件の口コミ中 79 件が普通" "
評価 4 - 443 件の口コミ中 45 件が不満" "
評価 2 - 443 件の口コミ中 28 件が非常に不満" "

7.6/10

清潔度

8.4/10

スタッフとサービス

7.2/10

設備とサービス

6.8/10

施設のコンディションと設備

7.4/10

環境への配慮

口コミ

8/10 (良い)

Kevin

Decent for the price, easy parking
For the price this is a good find, bar was closing when we got there so limited in that respect, room was decent albeit a little dated, small bathroom. But very decent for the price
2023 年 4 月に 1 泊滞在

6/10 (普通)

Simon

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
Wedding noise meant we had to be moved room even though when i checked in i was assured we would not be disturbed by the noise. In reality our room was right over the wedding disco and the noise was awful.
2023 年 4 月に 2 泊滞在

6/10 (普通)

Paul

2023 年 4 月に 2 泊滞在

10/10 (非常に良い)

alan

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Liverpool overnighter
Lovely hotel in the park but only 5 minute walk to Lark lane for bars and restaurants. Nice room, great bar, hope to stay again
2023 年 4 月に 1 泊滞在

8/10 (良い)

Sheila

家族旅行
良かった点 : 清潔度、スタッフとサービス
Peaceful spot
Friendly welcome - offered to carry bags. Faded elegance. Very quiet ( except for squeaky doors) . Great breakfast with great views. Just missing a garden and lounge. Would definitely stay again.
2023 年 4 月に 3 泊滞在

2/10 (非常に不満)

Paul

気になった点 : スタッフとサービス
2023 年 4 月に 3 泊滞在

6/10 (普通)

Kerry

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Rooms were small but clean and well laid out with everything you need. The telephone didn’t work which wasn’t a problem. The staff were very helpful and friendly. Breakfast was good but a bit greasy and felt that the lake of self service let it down but overall was good. My only issue was the other guests were so very noisy that kept us up all night the first night with no respect for other guest. I feel that there should be a quiet notice. This really spoilt out stay. And if the telephone was working we would have rang reception to complain.!
2023 年 4 月に 2 泊滞在

8/10 (良い)

Vicki

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Just what we needed
2023 年 2 月に 1 泊滞在

8/10 (良い)

Amanda

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All staff we met were lovely and accommodating - they really went above and beyond for us which we really appreciate.
2023 年 2 月に 1 泊滞在

2/10 (非常に不満)

Vijaya

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The noise from the central heating pipes were so loud that I had to be moved to another room at 1 am. The cleanliness of the rooms was not acceptable. The receptionist checking me in was more interested in talking to her colleague than attending to me. I did speak to Tim, the duty manager and he agreed to provide partial monetary compensation which was honourable but I would rather have had a good night’s sleep!
2023 年 1 月に 1 泊滞在

10/10 (非常に良い)

Emily

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Weekend away with the Girls
Great weekend away with the girls, loved the room and the beds were lovley and comfy. Staff so friendly and helpful on the reception and at the bar. Cannot fault anything !
2023 年 1 月に 1 泊滞在

8/10 (良い)

Greg

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Decent hotel in a good location in Liverpool near a lively park. We paid 10 pounds total to park in the lot for 2 days, very convenient. The glass restaurant was very nice and open for drinks after dinner. Breakfast was included and was a nice start to our days. Staff very helpful and friendly.

4/10 (不満)

Dewi

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Don't bother
At £168 odd for a nite I'd say a complete rip off. Parking extra and breakfast. Aimed at tourist market who don't have a clue. I travel up and down the country week in week out. This hotel was worth £80 per nite max!
2022 年 12 月に 1 泊滞在

10/10 (非常に良い)

Keith

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Cosy Stay in Liverpool
This Hotel is located overlooking Sefton Park and close to Lark Lane and GreenBank Student accommodation which is why we chose it. Very friendly service. Impressive building, needs some brushing up, but generally clean very comfortable room. Great breakfast room at the front overlooking the park. We will sty here again.
2022 年 11 月に 2 泊滞在

6/10 (普通)

ROBERT

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel is advertised as 'Liverpool City Centre' - but by no stretch of the imagination can it be realistically described as such. It is more than TWO MILES from the City Centre and should be identified accordingly.
2022 年 10 月に 2 泊滞在

8/10 (良い)

Robert

2022 年 10 月に 1 泊滞在

8/10 (良い)

Louis

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was nice to stay in a quirky old hotel. I didn't know they had weddings there but that area looked beautiful. It was a bit noisy over night, and our room was a little cramped. The beds were a bit creaky byt comfy enough to stay in for one night. All of the staff were really friendly
2022 年 9 月に 1 泊滞在

10/10 (非常に良い)

Vivak

2022 年 9 月に 1 泊滞在

10/10 (非常に良い)

judith

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent value for one nights stay
2022 年 8 月に 1 泊滞在

8/10 (良い)

Lance

出張
良かった点 : 清潔度、スタッフとサービス、客室の快適度
2022 年 8 月に 1 泊滞在

10/10 (非常に良い)

gareth

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice hotel
2022 年 8 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hotel on the Park
Friendly and helpful staff. Beautiful location.
2022 年 8 月に 3 泊滞在

10/10 (非常に良い)

Milena

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 7 月に 1 泊滞在

10/10 (非常に良い)

Gareth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 6 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Enjoyable stay
Very good value, the room was big and the bathroom very clean with a powerful shower. Breakfast was excellent, buffet style with plenty of choice. Friendly staff. Only criticism was the heat, for safety reasons the window could not be opened wide. There were 2 fans in the room but in the recent heat they were not sufficient. A fridge in the room would be useful. The location was ideal, we were staying to attend a Graduation at the Philharmonic Hall which was a short taxi ride away. Lark Lane is a short walk away with a choice of restaurants.
2022 年 7 月に 1 泊滞在

10/10 (非常に良い)

Darren

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent
Warm welcome on arrival, girl on reception very nice and helpful. Quiet location, big park across the road. Property really clean and fantastic breakfast.
2022 年 7 月に 1 泊滞在

6/10 (普通)

Sandra

2022 年 7 月に 1 泊滞在

10/10 (非常に良い)

William

2022 年 6 月に 1 泊滞在

8/10 (良い)

Paul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel for Sefton Park events.
Nice hotel near Sefton Park. Rooms small but comfortable and the staff are very helpful.
2022 年 6 月に 2 泊滞在

8/10 (良い)

David

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Clean and comfortable
This was a one night stay to collect daughter from Uni. Excellent value, clean and great location. It is dated but clean and comfortable
2022 年 6 月に 1 泊滞在

10/10 (非常に良い)

Ashley

2022 年 6 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
Nice but dated
We arrived at the hotel around 1pm which we acknowledge was early. Having travelled from Birmingham we used the facilities and went into the town centre. We arrived back at the hotel at around 3.30pm and our room was not ready. Check in is 3pm. It was explained to us the hotel had some problems with housekeeping. We were advised we could wait in the bar and were offered complimentary drinks. Having waited almost an hour we were eventually told our room was ready. On entering the room it was bright and spacious. We had a kinged size and 2 single beds. The king sized bed was comfortable however just from looking at the made up single beds we could see that they dipped in the middle which made for 2 uncomfortable nights for our children. The bathroom was spacious with good sized shower. We noted the windows and doors of the hotel were dirty and appeared to have not been cleaned for weeks. The outer housing of the shower was also dirty. There were not many staff onsite and the receptionist appeared to double as the bar tender. However, they were kind and courteous. We appreciate it was Jubilee week and staff may have been thin on the ground. Would we stay hear again, maybe but only as a last resort. It is clear to see this must have been a lovely hotel in its day, however, as with most Best Western hotels the decor is dated. We appreciate this is a 3 star hotel and you get what you pay for however one would still expect a better degree of cleanliness.
2022 年 6 月に 2 泊滞在

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was excellent and assisted when room was fully booked.
2022 年 5 月に 1 泊滞在

10/10 (非常に良い)

Kerrie-Louise

2022 年 5 月に 1 泊滞在

10/10 (非常に良い)

K

2022 年 5 月に 4 泊滞在

10/10 (非常に良い)

Nicholas

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent value, great location and helpful staff
Very happy with our stay at the hotel. Friendly and helpful staff. The room looked as if it had been renovated fairly recently and was in very good order throughout. Beds comfortable with a nice outlook over a courtyard. Nice to hear morning birdsong in a city hotel! Dog-friendly too which is an absolute must for us and a reasonable dog surcharge. It annoys me when a hotel adds £30 a night for a dog!! This hotel was just £15 - so reasonable. Excellent location too on edge of big and beautifl Sefton Park and near Lark Lane where there are multiple eating options. Very impressed overall and wouls certainly/happily stay again
2022 年 4 月に 1 泊滞在

2/10 (非常に不満)

Lee

2022 年 4 月に 1 泊滞在

6/10 (普通)

conroy

カップルで旅行
The location was excellent and it has good parking. The room was basic and not that clean. The fittings eg the toilet roll holder and curtain holders were hanging out of the wall, where the rawl plugs had come loose. Minimal maintenance would have fixed these. There was no hot water from the shower
2022 年 4 月に 1 泊滞在

4/10 (不満)

Ian

2022 年 4 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Rooms are not clean enough
We had 2 rooms between 4 of us. In our room, the view of the park was nice and the towels were good. Those are the only good things really. The rubbish from the previous guests was still in the bin, including pot noodles etc. The bed was not comfortable and there were several inches of bare mattress on my husband's side when he went to get in, the sheet wasn't wide enough for a double bed, and there was enough dust on top of the tissue box holder in the bathroom to write in. All 3 mirrors in our room had dirty marks on and weren't cleaned / or not enough anyway. In the room my children were in, it had not been vacuumed at all - on the floor we found several metal screws, a hair slide, and lots of TOE NAIL CLIPPINGS, all in plain sight, eeewww! And a used tissue in one of the bedside drawers. Just basic stuff that the cleaners should be doing! The breakfast was fine, but the mini fridge that the milk jug etc was in needs a good clean - the door of it was dirty, it wasn't clean under the jug itself - crystallised milk etc there - just not good enough, and I NEVER normally write reviews, but it looks like all the previous ones I'd seen about cleanliness being an issue were right. We only needed somewhere to lay our heads for one night and were only there 14 hours all in all, but if we'd been staying longer we would have done something about it at the time. The check in staff we met were nice and friendly.
2022 年 4 月に 1 泊滞在

8/10 (良い)

Mark de

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
the hotel was a little tired but the staff and general ambience and particularly the excellent breakfast was very good.
2022 年 3 月に 2 泊滞在

2/10 (非常に不満)

宿泊されたお客様

出張
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Avoid at all costs
Pros: None. Cons: Not been updated since around the 60s. Lovely sound of the plumbing 24/7. What can only be described as a loud generator noise going on and off 24/7. No bar or restaurant despite being advertised here. Rooms falling apart. Bottom line: No idea where positive reviews are coming from but I've stayed in around 90 different hotels in 4 years and this is by far the worst I've booked.
2022 年 3 月に 3 泊滞在

10/10 (非常に良い)

Marie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 3 月に 1 泊滞在

6/10 (普通)

KATHARINE

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2022 年 2 月に 2 泊滞在

6/10 (普通)

William

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Reasonably OK, but a little tired.
Stay was comfortable and generally OK. We have stayed at the hotel before and the room we got this time was definitely smaller and less comfortable than last time. The whole hotel is a little 'tired' and in need of a refresh (broken tiles, leaky taps, broken hooks etc etc.). Our stay was spoiled slightly by the (very loud) fire alarm that went off at a little after 6am and then again at 7.30am unnecessarily. No explanation or apology was given for this.
2022 年 2 月に 1 泊滞在

10/10 (非常に良い)

mary

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely
Had a nice stay here, staff are so lovely and helpful and make you feel very welcome Room.lovely and clean .
2022 年 2 月に 1 泊滞在

10/10 (非常に良い)

Zana

2022 年 2 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 清潔度
Night in Liverpool
Great location with good local amenities. Nice park. Room was tiny. Shower was disappointing. Breakfast was very nice.
2022 年 2 月に 1 泊滞在

10/10 (非常に良い)

Conor

出張
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 1 月に 1 泊滞在

10/10 (非常に良い)

Adrian

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 12 月に 1 泊滞在