プレミアム アパートメント 1 ベッドルーム | 高級寝具、セーフティボックス (室内)、遮光カーテン、防音設備

レジデンタス アウレアの口コミ

4 out of 5
レジデンタス アウレア
Rua Áurea 72, 1-2-3 e 4 andar, Lisbon

口コミ

9.8

最高に素晴らしい

評価 10 - 505 件の口コミ中 431 件が非常に良い" "
評価 8 - 505 件の口コミ中 62 件が良い" "
評価 6 - 505 件の口コミ中 8 件が普通" "
評価 4 - 505 件の口コミ中 0 件が不満" "
評価 2 - 505 件の口コミ中 4 件が非常に不満" "

9.8/10

清潔度

9.4/10

スタッフとサービス

9.4/10

設備とサービス

9.6/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

8/10 (良い)

kaz、東京

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
バイシャ地区という、リスボンの中心に位置しており、周りには飲食店やカフェ、その他の店も多く、どこへ行くにも便利で、立地は最高です。ただ、アパートの目の前を市電が走っているので、早朝から夜遅くまでかなり騒がしいです。 私達はプレミアムアパートメントに宿泊しましたが、広さは十分で、大きな冷蔵庫や洗濯機が付いていて便利でした。部屋にネスカフェのコーヒーマシーンもありますが、コーヒーは最初にあったものが無くなっても補充はしてもらえません。 ホテルと違い、タオル交換は3日に1度、フルクリーニングは5日に1度で、リクエストをして追加料金を支払えば毎日してもらえます。 バスルームですが、バスタブは無く、シャワーの水圧が異常に低いです。あまりに水圧が低いので、シャンプーを洗い流すのに、ものすごい時間がかかり、本当にイライラしました。また、シャワー横の仕切りの透明ガラスが短いため、水を飛び散らせないようにするのが大変でした。これらの点から、シャワールームに関しては、かなりマイナスです。 また、事前に、フロントにスタッフが9時半~17時までいると聞いていたのに、実際にはその時間帯も人は常駐していませんでした。そのため、チェックインをするのも一苦労で、到着してから2日後にたまたまスタッフに遭遇し、やっとチェックイン手続きができました(事前にアパートに入るためのアクセスキーはメールで送られてきていたので、部屋には入れていました)。 現地でスタッフと連絡を取りたい場合は、What Upというアプリを使わなければならず、使ったことが無かったので、やり方もよく分からず本当に面倒でした。 また、アパートと部屋に入るためのアクセスキーを、到着日の3日前には知らせると言われていたのに、実際、2日前になっても送られてこず、こちらがエクスペディアを通じて催促してもらって、やっと送ってくる始末。これらの、アパート側のルーズな点もマイナスでした。
2019 年 5 月に 4 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備
Wi-Fiが使えなかった
2019 年 2 月に 1 泊滞在

10/10 (非常に良い)

takeshi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
おすすめです
家族3人で3泊しました。部屋は清潔で快適に過ごせます。掃除はありませんが、タオルやアメニティーは頼めば追加してくれます。バイシャ地区のコメルシオ広場のすぐ近くにありどこに行くのも便利。ただ一つの難点は、シャワーを浴びると水が飛び散り、洗面所がびしょびしょになります。wifiもスムーズですし、洗濯乾燥機はとても便利でした。
2018 年 12 月に 3 泊滞在

10/10 (非常に良い)

Craig

家族旅行
This property is located in the perfect location. The room was clean, near restaurants and coffee shops. Would definitely stay there again.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Richard

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
Clean and comfortable and excellent customer service
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Vicki

良かった点 : 施設のコンディションと設備
From the location to the comfort provided, Residentas Aurea ranks high. When you add on the attentiveness and the responsiveness of the staff, you come up with a top shelf accommodation in Lisbon.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Oliver、Rye Brook

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
A residential style-hotel. We enjoyed the great location. The rooms were large and contained an in-room laundry machine, which was a major convenience for the family as we had multiple days of laundry pile up. The staff were responsive and friendly and provided good insight into the area around us.
2024 年 5 月に 4 泊滞在

10/10 (非常に良い)

Kim

良かった点 : 設備とサービス
Everything was amazing!!! The check in process was a breeze and the rep was courteous and knowledgeable about our apartment. The parameters is stocked with everything one needs. The location cannot be beat. While we only stayed one night, to fly out of Lisbon, I would love to come back and stay there again!
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

maria

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Residentas is clean, organized, it has all the amenities we needed. The location is great, walking distance to many touristic areas, restaurants, bus, train station. If we go back to Lisbon, we will definitely stay at residentas again
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

allison

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
This apartment was very well kept and beautifully decorated. The host went out of their way to make you feel welcome and right at home. Felt like we lived in Lisbon for the night.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

David

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Fantastic property in an excellent location for exploring Lisbon, close to many options for eating.
2024 年 5 月に 4 泊滞在

10/10 (非常に良い)

Helena

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Bruno the property attendant was absolutely perfect! He helped us out, was accommodating with extending our room and very knowledgeable. The apartments were very clean and was great having a full kitchen to make snacks and such. Will come back again.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Elaine

カップルで旅行
良かった点 : 清潔度、設備とサービス
Spotless and well-appointed. Very comfortable bed with nice linens. Easy check-in and check-out. We had a wonderful stay, and I would highly recommend the property.
2024 年 4 月に 3 泊滞在

10/10 (非常に良い)

David J

2024 年 4 月に 5 泊滞在

10/10 (非常に良い)

Haydee

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

maria

良かった点 : 清潔度、施設のコンディションと設備
Tudo muito bem
2024 年 4 月に 3 泊滞在

10/10 (非常に良い)

Susan

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
How lovely to arrive after a long journey and find juice, milk, water in the fridge and biscuits, jams on the beautifully laid table. There's usually a member of staff in reception but we arrived out of hours and found it easy to get in with the access codes (these get sent a few days before your stay - 1 for main door and 1 for apt. The main road next to the building is loud during the day but very quiet at night. Everything was provided: comfortable sofa and bed, good shower, coffee machine (the wi-fi was a bit patchy though). The staff and communications were first class. Overall very pleased with our 3 night stay within reach of all the main sights.
2024 年 4 月に 3 泊滞在

10/10 (非常に良い)

Shawn

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Lovely apartment in the heart of Lisbon! We have come to enjoy private apartments while we are traveling over conventional hotels and this is another we are happy to add to our list. The apartment itself is really nice, will full amenities (stove, fridge, dishwasher and laundry machine) which was helpful as you enjoy your stay. The room was modern, with completely functioning heat and AC. The entire experience with the Residentas team was quick, smooth and professional. They have a person downstairs to assist in person or you can message via WhatsApp even easier. Both Matilde and Bruno provided exceptional service. Although we didn’t need them much, each time they were quick to respond. The code to enter the building was provided a few days prior to your trip and worked without issues upon arriving. The transfer provides quick and easy transfer to the location and confirms via WhatsApp the night prior to leaving. Would highly recommend Residentas Aurea!
2024 年 4 月に 6 泊滞在

10/10 (非常に良い)

Lisa

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The apartment felt safe and was very clean. They provided everything that you would need. It was in a good walkable area to restaurants and sights. They were quick to respond with any questions or concerns. We definitely recommend staying at Residentas Aurea.
2024 年 4 月に 3 泊滞在

10/10 (非常に良い)

Harvey

2024 年 4 月に 5 泊滞在

10/10 (非常に良い)

Helene

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
Nice appartment, very well located,, comfortable, clean and quiet. Communications with the staff were pleasant. They always responded quickly to our questions and requests, made the arrangements for our transport to the airport, Everything was perfect. Thanks to Bruno
2024 年 3 月に 5 泊滞在

10/10 (非常に良い)

Helge

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Das Appartement ist wunderschön, die Lage ein Traum und die Hilfe, Organisation und Kommunikation im Vorfeld und vor Ort nicht zu überbieten.
2024 年 3 月に 7 泊滞在

10/10 (非常に良い)

Lorena、Highwood

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
We loved everything about our stay! The apartment was well-appointed with great kitchen and snacks plus washer/dryer. The beds were very comfortable and the location couldn’t have been better. A big thank you to Bruno for showing us around the apartment. The staff were all super nice and friendly. Would definitely stay here again.
2024 年 3 月に 4 泊滞在

10/10 (非常に良い)

Pav

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The property and character was beautiful. Clean and tidy . Beds are so comfy !! Bathrooms are tidy and spacious , with hair dryers . The couch pullouts are incredibly comfy too kids had no issue ! Great access to downtown Lisbon , our first unit over looked the square and had options to eat right out front , and our second unit brought us closer to the waterfront but was still easily just steps from dining shopping and enjoying the local surroundings. I recommend you google or request parking 🅿️ if you rent a car , we got a bit lost in the night . But once parked , it was clean underground parking and only a few minutes walk . There is no street parking that’s easy . The service was friendly and I would absolutely recommend them again !! Hopefully we get to come back soon!
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Christine t.

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Amazing attention to detail in both decor and amenities. The staff were wonderfully attentive and helpful, were very prompt to respond to questions, and my only regret is that I was not able to stay longer.
2024 年 3 月に 3 泊滞在

10/10 (非常に良い)

Elvia

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The location was well located area, super convenient to the main tourist areas. I would stay here again for sure. Front office very friendly.
2024 年 3 月に 3 泊滞在

10/10 (非常に良い)

James

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
clean spacious well located
2024 年 3 月に 1 泊滞在

8/10 (良い)

Wilson、miami

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Good location, excellent customer service
2024 年 3 月に 5 泊滞在

10/10 (非常に良い)

William

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great staff and apartments. Highly recommend. Family friendly.
2024 年 2 月に 3 泊滞在

10/10 (非常に良い)

Rodrigo

2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

ERIKA ALEJANDRA、Lake Elsinore

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
This property was awesome! The location was perfect, close to public transportation, grocery stores and at the center of things to see. The property was clean inside the room and main entrance. The room had plenty of room for two people. It also had a full kitchen, refrigerator, microwave and a small washer/drier. Well equipped with everything we needed for our 7 day stay. The staff were super helpful and friendly! This is definitely one of my top picks for places to stay.

10/10 (非常に良い)

Sun Young

小さなお子様連れの家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Great location, very clean and accommodating staff. We will stay here again if we visit Lisbon again.
2024 年 2 月に 5 泊滞在

10/10 (非常に良い)

George Shih-Yang

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It was quite comfortable, neat and conveniently located in Lisbon’s city center. My family/I had a tremendous time visiting all aspects of this beautiful city during our 6-day stay. The staff members are courteous and professional— When I saw Bruno upon our arrival, I thought about my son right away. We definitely would love to revisit whenever feasible.
2024 年 2 月に 6 泊滞在

10/10 (非常に良い)

Fred

2024 年 2 月に 6 泊滞在

10/10 (非常に良い)

Joanna

2024 年 2 月に 6 泊滞在

10/10 (非常に良い)

Sabrina

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The location of the property is impeccable, 3-4 blocks away from Rossio Market, Commercial Street, and waterfront, walkable to majorly attractions or easy access to all public transportations, or inexpensive uber access to everywhere. Our room is bright and spacious with tall ceilings, floor to ceiling window and railed balcony in living room, bathroom and bedroom. Fully equipped small kitchen is suitable for our 10-day staying. Washer and dryer are a huge plus. Rooms are soundproof, it’s quite when windows are closed, but you invite the world to the room when the windows are open. Staffs are welcoming with great care and excellent communication. Bruno is amazing, caring, genuine and thoughtful with incredible attention to details. We got a welcoming basket with crackers, jams, wines and some dry pasta and rice for cooking. And received a small gift bag during the staying. The property enhances our experience in many ways when visiting the lovely city of Lisbon! Nothing is negative about the property (with my high standards in picking hotels as a seasoned traveler). We highly recommend the place and we will come back!
2024 年 2 月に 9 泊滞在

10/10 (非常に良い)

Scott

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
We enjoyed our stay very much. The staff was extremely helpful, & the property is very clean & safe. The location is perfect, easy to walk around to many local shops & restaurants. There was a bit of street noise at night, but that's to be expected considering the location. Hopefully we can stay here again!
2024 年 2 月に 6 泊滞在

8/10 (良い)

woong、paramus

2024 年 2 月に 4 泊滞在

8/10 (良い)

HOJUN

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Very good place
2024 年 2 月に 4 泊滞在

10/10 (非常に良い)

helen

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I recommend Residentas Aurea. Fantastic location, close to many of Lisbon’s sites & restaurants, sumptuous apartment and lovely, welcoming & helpful staff.
2024 年 1 月に 4 泊滞在

8/10 (良い)

HYUNJIN

グループ旅行
良かった点 : 清潔度、客室の快適度
위치가 코메르시우광장근처라 정말좋았어요. 숙소도 크고 깨끗하고 리지던스다보니 어지간한시설 다 되어있고 특히 긴여행중 세탁기가 너무 유용했어요 세제까지 준비해주는 센스도 굿 그리고 파스타 면과 쌀 기본 올리브오일 소금 제공해주셔서 맛나게 식사도 해먹었어요 단지 첫날 엑스트라베드 침대사용이 어떻게 되야하나 헤맨게 좀 힘들었달까 그래도 다시간다면 또 가고싶은 숙소에요
2024 年 1 月に 4 泊滞在

8/10 (良い)

JOSE H

家族旅行
Recomendo
Localização nuito boa, funcionalidade de uma pequena cozinha bem moderna, praticidade de pegar por email os codigos das portas de estrada e do apartamento
2024 年 1 月に 7 泊滞在

10/10 (非常に良い)

Kirk

家族旅行
良かった点 : 清潔度、客室の快適度
2024 年 1 月に 10 泊滞在

8/10 (良い)

Wendel

家族旅行
良かった点 : 清潔度、客室の快適度
2024 年 1 月に 6 泊滞在

10/10 (非常に良い)

KRISTINA、SILVER SPRING

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
This is a fantastic location for your first visit to Lisbon. The apartment is wonderful. Very clean, well appointed, bright and just the right size for my husband myself and our adult daughter. The staff were so friendly and helpful. Someone was at the lobby desk every day during business hours if we had a question. They offered to clean our place for free half way through our 5 day stay which was unexpected and a very nice touch. If you use the washer/dryer plan ahead because each cycle takes a long time. But it was great to have since we were traveling for another 2 weeks. I would stay here again for sure and I’ll recommend it to my friends.

10/10 (非常に良い)

Shurong

家族旅行
良かった点 : 清潔度、客室の快適度
2024 年 1 月に 4 泊滞在

10/10 (非常に良い)

EUNYOUNG

家族旅行
良かった点 : 清潔度、客室の快適度
2024 年 1 月に 4 泊滞在

10/10 (非常に良い)

Loriana

家族旅行
良かった点 : 清潔度、客室の快適度
2023 年 12 月に 5 泊滞在

10/10 (非常に良い)

Dan

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I enjoyed the stay every much. All the staff are friendly; I received clear check-in instructions to pay for the tourist tax through email and WhatsApp. I communicated with the staff via WhatsApp and they are pretty responsive. The place locates in a very safe area and close to everything, shopping area, restaurants, attractions. The place is clean and the kitchen is well equipped with cutleries, basic oil, pepper and salt for cooking. It was very helpful for me to cook Christmas meals when there were limited restaurants open on Dec 25th without paying the Christmas menu price. The place is supposed to have washer/dryer but unfortunately my unit’s machine was out of order. The staff offered to wash for us for free. The clean clothes were nicely washed, dried and folded, delivered to us end of day. The room is very spacious and good for family of 4 (2 adults and 2 teenagers). There are lots of closet space! The bathroom has a heated rack for warm towers and dry cloth. I would definitely stay in this place again if we go to Lisbon. Highly recommend to our friends.
2023 年 12 月に 5 泊滞在

10/10 (非常に良い)

Lianna

2023 年 12 月に 5 泊滞在