Penha Longa Resort

Travelers find serenity on championship golf courses and savor Michelin-starred cuisine at this eco-retreat where morning yoga flows into evening nature walks

Choose dates to view prices

Where to?

Dates

January 2026

20

February 2026

Meeting facility - Penha Longa Resort (Sintra)

Separate tub and shower, designer toiletries, hair dryer, bathrobes - Penha Longa Resort (Sintra)

Property amenity - Penha Longa Resort (Sintra)

Penha Longa Resort, near Pena Palace and Castle of the Moors, offers an eco-certified sanctuary. Enjoy golf, seven restaurants, yoga, hiking, free wired internet, and a spa with an indoor pool and hot stone massages.

Wonderful

Popular amenities

Spa
Pet friendly
Parking included
Free WiFi

￥45,291 total

includes taxes & fees

Jan 24 - Jan 25

Check prices for these days

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 11 of 11 rooms

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Executive Suite, 1 Bedroom, Resort View (Corner)

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

HDTV

92 sq m
Golf view
Sleeps 4
1 King Bed

Family Suite, 2 Bedrooms, Golf View

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

HDTV

92 sq m
Sleeps 6
2 Double Beds

Deluxe Room, Balcony

Wonderful

Highlights

Balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

HDTV

Hypo-allergenic bedding

50 sq m
Golf view
Sleeps 3
1 King Bed OR 2 Twin Beds

Deluxe Room, Park View

Exceptional

Highlights

Balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

HDTV

Hypo-allergenic bedding

50 sq m
Sleeps 3
1 King Bed OR 2 Twin Beds

Presidential Suite, 1 Bedroom, Resort View

Highlights

Balcony

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

162 sq m
Golf view
Sleeps 4
1 King Bed

Imperial Suite

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

HDTV

415 sq m
2 bedrooms
Golf view
Sleeps 5
2 King Beds

Suite, 1 Bedroom, Balcony (Balcony)

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

HDTV

50 sq m
1 bedroom
Sleeps 2
1 King Bed

Suite, 1 Bedroom, Balcony (Balcony)

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

HDTV

50 sq m
1 bedroom
Golf view
Sleeps 2
1 King Bed

Studio Suite, 1 Bedroom, Terrace (Terrace)

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

HDTV

50 sq m
Resort view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Family Penthouse, 3 Bedrooms, Golf View

Highlights

Balcony

Yard

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

192 sq m
3 bedrooms
Golf view
Sleeps 8
3 Double Beds

Junior Suite, Resort View (Balcony)

Wonderful

Highlights

Balcony

Yard

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

50 sq m
Golf view
Sleeps 4
1 King Bed OR 2 Twin Beds

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About the neighborhood

Located in São Pedro de Penaferrim, a neighborhood in Sintra, Penha Longa Resort is in a national park and near the beach. Quinta da Regaleira and Sintra National Palace are notable landmarks, and the area's natural beauty can be seen at Guincho Beach and Ribeira Beach. Estoril Casino and Pena Palace are two other places to visit that come recommended. Discover the area's water adventures with windsurfing and surfing/body boarding nearby, or enjoy the great outdoors with mountain biking and horse riding. Visit our Sintra travel guide

2714-511, Sintra, Estrada da Lagoa Azul

What's nearby

Sintra Mountains
5 min walk - 0.5 km
Pena Palace
11 min drive - 5.6 km
Penha Longa Golf Course
3 min walk - 0.3 km
Lagoa Azul
10 min walk - 0.9 km
Autódromo Fernanda Pires da Silva
3 min drive - 1.5 km

Getting around

Sintra Tram Stop
9 min drive
Estoril Station
11 min drive
Humberto Delgado Airport (LIS)
39 min drive

Restaurants

Coffee Box - Arcádia
8 min drive
Sushi Fashion
8 min drive
Lobby - Penha Longa
1 min walk
Spices
9 min walk
Praça Japonesa
8 min drive

About this property

Penha Longa Resort

Luxury family-friendly hotel renovated in 2024 and located near Quinta da Regaleira

Located close to Pena Palace and Castle of the Moors, Penha Longa Resort provides a golf course, a poolside bar, and a terrace. Tee up with amenities like a driving range, golf lessons, and a restaurant with golf course views at this hotel. Treat yourself to a manicure/pedicure, thalassotherapy, or hydrotherapy at Penha Longa Spa, the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and a Michelin star rated meal. Fitness classes and yoga classes are offered at the health club; other things to do include hiking/biking and racquetball/squash. In addition to shopping on site and mini golf, guests can connect to free wired internet.

You'll also find perks like:

3 outdoor pools and an indoor pool, along with free cabanas, sun loungers, and pool umbrellas
Free self parking and valet parking
Limo/town car service, bike rentals, and 2 outdoor tennis courts
An electric car charging station, express check-out, and express check-in
Guest reviews give top marks for the helpful staff

Room features

All 204 individually furnished rooms boast comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.

More conveniences in all rooms include:

Children's dinnerware, children's books, and art supplies
Recycling and LED light bulbs
Designer toiletries, separate tubs/showers, and bidets
26-inch HDTVs with premium channels
Wardrobes/closets, balconies, and free infant beds

Awards and affiliations

Penha Longa Resort is listed in the 2021 Travel + Leisure 500.

Similar properties

Pool
Breakfast included
Spa
Parking included

￥38,291 total

includes taxes & fees

Feb 3 - Feb 4

Property amenities

Internet

Available in all rooms: Free wired internet
Available in some public areas: Free wired internet

Parking and transportation

Electric car charging station on site
24-hour roundtrip airport shuttle on request for a surcharge
Train station pick-up and drop-off shuttle (surcharge)
Beach shuttle (surcharge)
Casino shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Shopping center shuttle (surcharge)
Limo/town car service
Free uncovered self parking on site
Free covered valet parking on site
Wheelchair-accessible parking available

Food and drink

7 restaurants
A bar/lounge
A poolside bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Arola
LAB by Sergi Arola
Midori
Penha Longa Mercatto
Spices

Things to do

2 outdoor tennis courts
27-hole golf course
3 outdoor pools
Arcade/game room
Bicycle rentals
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Full-service spa
Golf
Golf driving range
Golf lessons
Health club
Hiking/biking trails
Indoor pool
Library
Mini golf
Piano
Playground
Racquetball/squash
Sauna
Shopping
Steam room
Tennis lessons
TV in common areas
Yoga classes

Family friendly

3 outdoor pools
Arcade/game room
Art supplies
Baby toys
Babysitting (surcharge)
Children's books
Children's dinnerware
Children's games
Children's pool
Children's toys
Free children's club
In-room crib
Indoor pool
Laundry facilities
Mini golf
Playground
Rollaway/extra bed (surcharge)
Snack bar/deli
Supervised activities for children (surcharge)
Trampoline

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

24-hour business center
25 meeting rooms
Computer station
Conference center

Outdoors

Free pool cabanas
Garden
In a national park
Picnic area
Pool loungers
Pool umbrellas
Terrace
Vegetable garden

Full-service spa

9 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Sauna
Spa open daily
Sports massages
Thalassotherapy
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Accessible airport shuttle
Area rugs in room
Doorbell and phone notification
Elevator (39 inch wide door)
Lever door handles
Low-height electrical outlets in bathroom
Magnifying mirror
Stair-free path to entrance
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk (43 inches high)
Wheelchair-accessible restaurant
Wheelchairs on site

More

1 building
4 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Built in 1992
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Fireplace in lobby
Reception hall
Renovated entire property - April 2024
Rooftop garden
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Down comforter
Egyptian cotton sheets
Free crib
Hypo-allergenic bedding
Memory foam mattress
Pillow menu
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Bidet
Designer toiletries
Hair dryer
Separate bathtub and shower
Slippers
Towels provided

Entertainment

26-inch LCD TV with premium cable channels
iPod dock

Food and drink

24-hour room service
Electric kettle
Espresso maker
Free bottled water
Minibar

More

Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
LED lighting
Mobile key entry
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 125 per accommodation, per stay, plus a one-time cleaning fee of EUR 125 and a deposit of EUR 175 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 55 lbs per pet)

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 65 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.
Resort fee: EUR 0 per person, per night

The resort fee includes:

Business center/computer access
Concierge service
Fitness center access
Health club access
Housekeeping
In-room bottled water
In-room coffee
In-room safe
Internet access
Pool access

We have included all charges provided to us by the property.

Optional extras

Airport shuttle fee: EUR 155 per vehicle (one-way, maximum occupancy 2)
Pet deposit: EUR 175 per stay
Pet fee: EUR 125 per accommodation, per stay plus EUR 125 one-time cleaning fee
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: EUR 65 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Long-term renters welcome

This property uses solar energy

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property Registration Number 281

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Guests under 12 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Penha Longa

Penha Longa Resort

Penha Longa Resort Sintra

Penha Longa Sintra

Penha Longa Hotel & Golf Linho

Penha Longa Hotel And Golf Resort

Penha Longa Resort Portugal/Linho

Penha Longa Resort Hotel

Penha Longa Resort Sintra

Penha Longa Resort Hotel Sintra

Frequently asked questions

Does Penha Longa Resort have a pool?

Yes, this property has an indoor pool, 3 outdoor pools, and a children's pool.

How much does it cost to stay at Penha Longa Resort?

As of Jan 20, 2026, prices found for a 1-night stay for 2 adults at Penha Longa Resort on Jan 24, 2026 start from ￥42,033, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Penha Longa Resort pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 55 lbs per pet. There's a deposit of EUR 175 per stay and a fee of EUR 125 per accommodation, per stay. A cleaning fee of EUR 125 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Penha Longa Resort?

Check-in begins at 3 PM.

What time is check-out at Penha Longa Resort?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Penha Longa Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 155 per vehicle applies.

Where is Penha Longa Resort located?

Located in the historical district, this family-friendly hotel is within 6 mi (10 km) of Quinta da Regaleira, Sintra National Palace, and Estoril Casino. Pena Palace and Castle of the Moors are also within 9 mi (15 km).

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Penha Longa Resort Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Location

9.2

Staff & service

9.4

Property conditions & facilities

10/10 Excellent

Sayeed

Nov 11, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Excellent service. Friendly and efficient.

Stayed 5 nights in Oct 2025

10/10 Excellent

Rosy

Oct 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely amazing experience, from the views to the staff to the property! We had a splendid time and cannot wait to return! The food service is 5 stars - thank you so much for the hospitality

Stayed 7 nights in Aug 2025

10/10 Excellent

Ali

Aug 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The customer service was amazing! All the crew were extremely friendly and helpful. Hotel was very clean. The spa and the pool are top of the line. We had an amazing experience at Pehna Longa Resort!

Stayed 8 nights in Aug 2025

8/10 Good

Phil

Sep 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is one of the original monasteries of Portugal. All aspects of the facilities were excellent clean, neat, and easy access to all amenities. The room was beautiful with great view of the hills and surrounding geography. In general the staff was very good to excellent always helpful.

Stayed 4 nights in Sep 2025

10/10 Excellent

Polly

Sep 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Luxury hotel with good service. Beautiful swimming pools. A small church inside the hotel area. So special and pretty.

Stayed 1 night in Sep 2025

10/10 Excellent

Moustapha

Sep 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Definitely a retreat resort away from the city. Located closed to Sintra downtown (10-15min driving), sits on golf course that is fun to walk around. Two pool family and adult (both cold not heated). Rooms are spacious, breakfast is great but can get busy as it’s popular. Staff are friendly and incredibly helpful and most speak good English. Highly recommend.

Stayed 7 nights in Aug 2025

10/10 Excellent

Jennifer

Jun 7, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great property that is well maintained. Super quick check-in. Large fitness facility and several pools.

Stayed 1 night in Jun 2025

10/10 Excellent

Scout

Nov 11, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful place, wonderful staff

Stayed 1 night in Nov 2024

10/10 Excellent

Tom

Apr 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service is excellent and the hotel staff are very very friendly! I love it when you have a first name basis with the staff. The onsite restaurants are excellent! I would definitely return to this hotel.

Stayed 2 nights in Apr 2025

10/10 Excellent

SAVITRI

Sep 30, 2024

Beautiful clean and friendly staff

Stayed 2 nights in Aug 2024

10/10 Excellent

Alex

Feb 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

The resort is great with very friendly staff! I would highly recommend.

Stayed 3 nights in Jan 2025

10/10 Excellent

rajesh

Sep 5, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely Quiet Property with Good Selection of Restaurants and warm welcoming staff

Stayed 3 nights in Aug 2023

8/10 Good

Susan

Sep 2, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, well appointed beautiful and clean. Comfortable beds etc.

Stayed 5 nights in Aug 2024

10/10 Excellent

Steven

Sep 9, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved Ritz Carlton Penha Longa. Excellent hotel with beautiful room, great pool and spa and a golf course, if that is your thing. Convenient to both Sintra and Cascais. 2 different Michelin starred restaurants on property and a very nice breakfast.

Stayed 2 nights in Sep 2024

10/10 Excellent

Paula plaia

Oct 14, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful grounds and spacious rooms. Staff top notch. Comfortable.

10/10 Excellent

Bhavika

Sep 1, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing staff and great property. True 5 star service - they are amazing people. My kid made friends with so many of the staff.

Stayed 1 night in May 2024

10/10 Excellent

Richard Allen

Mar 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a wonderful stay here. Even though it was pouring rain the whole time, we loved all the amenities that were offered at Penha Longa. The staff were incredibly helpful and very kind. Every single one we came in contact with. The indoor pool and spa facilities were amazing! The beautiful chocolate were so special and we bought lots to take home. Our Junior Suite was comfortable and the room service was quick and very good for the kids. We loved our stay and would have loved to stay much longer. Great hotel!

Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Jun 4, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place!

Place was amazing. Staff always accommodating. Quiet and relaxing. Pool was a perfect way to finish the day. You would not be disappointed.

Stayed 3 nights in Apr 2024

10/10 Excellent

Carly

May 25, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Babymoon perfection

The staff at Penha Longa were fantastic. Everyone was very accommodating and helpful. We spent 4 nights here for our Babymoon and were really pleased with our choice to stay here. My husband played 3 rounds of golf and I went to the spa for multiple treatments during the week. The food at the various restaurants was fantastic as well; we ate at Mercatto twice! We will definitely be back.

Stayed 4 nights in May 2024

10/10 Excellent

Elora

Sep 23, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I cannot give enough positive accolades for my stay. The resort is stunning, all the food was modestly priced and exceptional. I didn’t have a single bad meal. The rooms were spacious and beautiful, and the pools were great! Especially the staff was exceptional. Each restaurant we dined in did not disappoint, you don’t even have to leave. Only gripe is the several day Indian wedding blaring their music during their festivities our entire stay. Could have done without that experience.

Stayed 3 nights in Sep 2024

10/10 Excellent

Heidi

Sep 11, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A true five star hotel

Our stay at Penha Longa was absolutely lovely. The service and the hotel were top to the finest details. We enjoyed our holiday with our toddler and never felt this welcomed. It really warmed our hearts to see how everyone paid attention to our little one. The hotel is located in such a beautiful venue and there was plenty of activities to do, our favorites were the spa and buggy rides. We will definitely return!

Stayed 3 nights in Sep 2023

10/10 Excellent

Ricky

Jul 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Time

From the check in reception to check out the customer service was exceptional. Everyone was engaged and genuinely happy to assist. They were also happy to have a conversation at any time. The staff makes you feel welcomed and are truly happy with their roles and opportunities to assist in any way. The only other place I've experienced such pure genuine customer service was Jade Mountain in Saint Lucia.

Stayed 5 nights in Jul 2024

10/10 Excellent

Yanick

Aug 6, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was nice and clean, good temperature. I love how spacious the room was, well distributed, with mirrors, a balcony overlooking the garden and the mountain. We had access to juice, sodas and water in the refrigerator. The staff was very friendly. They brought our luggage up to the room.

Stayed 1 night in Aug 2023

6/10 Okay

Jacob

Aug 17, 2024

Liked: Cleanliness, room comfort

The hotel is big and relatively dated. We had a lot of small issues which might have been because it was high season and busy. However, every day we had to ask for our toilet to be fixed because it leaked. It was never fixed and it was only the last day we were asked if we wanted a different room. Also, we gave our laundry the day before leaving and brought to the front desk and told them we were leaving and it needed to be ready for our departure the next day. Not only was it not ready but it hadn’t even gone to the wash. When we got it back it was mixed with someone else’s dirty clothes. The staff apologised and gave me a free nights worth of loyalty points from Marriott which was nice but I haven’t received them yet, but I assume I will in due course. I think the hotel is too big and too dated to be five stars. They had some really good staff and some really average staff. I don’t think there is much value for money here.

Stayed 7 nights in Jul 2024