Dear Guest,Thank you for providing us with your valuable feedback on your recent stay at our hotel. I appreciate your kind words about the location and the spacious and comfortable rooms. Your comments are important to us and we take them seriously, as they help us to improve and refine the overall guest experience.We're pleased to hear that you enjoyed the daily services, such as the pasteis de nata, that we offer. We are committed to making our guests' stay as pleasant as possible, and we are always looking for ways to improve our services.We apologise for any inconvenience you experienced during your stay. We are currently renovating some of our rooms to provide an even better experience for our guests. We understand your concern about the noise from the lift. We will certainly look into ways of mitigating these noise disturbances to ensure a more peaceful environment for all our guests.Regarding the lift issue, we will assess the situation to improve its efficiency, especially during the hours that many guests use it. We want to ensure that all guests have a smooth and trouble-free experience while staying with us.Thank you for recognising our customer service and other positive aspects of your stay. We value your comments and will use them to continue improving our services to better accommodate couples and families travelling together.Once again, thank you for choosing our hotel for your stay, and I hope we have the opportunity to welcome you again in the future. If you have any other comments or concerns, please do not hesitate to contact our guest relations team.Best regards.João Cabral Guest Experience Ambassador

Dear M. Yosuke,We thank you for having chosen Altis Grand Hotel during your visit to Lisbon.We really appreciate for taking the time to write about your hotel experience. Your feedback is very important. We are delighted to know how wonderful was your stay with us. It is always very rewarding to know that! We take good care about the notes you have highlighted, so we can improve the quality of service and maximize the satisfaction of our valued guests. Thank you very much for your recommendation!We will be very happy to receive you once again at Altis Grand Hotel. Best Regards,

Dear Guest,Thank you for your Excellent review on Expedia.com, and also for having chosen Altis Grand Hotel during your stay in Lisbon, Portugal!We are pleased to know that you enjoyed the hotel's building.We will be waiting for you next stay with us!Kindest regards,Artur ConceiçãoGuest Experience Ambassador

Dear valued guest, Thank you for choosing Altis Grand Hotel and for taking the time to write a review. We are delighted to know that you had a good impression regarding the service and overall experience. It is always very rewarding to receive this kind of feedback! Thank you very much for your recommendation! We will be very happy to welcome you back to the Altis Grand Hotel. Best regards,

Dear valued guest, Thank you for choosing Altis Grand Hotel. We really appreciate for taking the time to write a review about your hotel experience. We are delighted to realize how nice was your stay with us. It is always very rewarding to know that! Thank you very much for your recommendation! We will be very happy to receive you once again at Altis Grand Hotel. Best regards, Joana Ribeiro | Guest Experience Ambassador

Dear Ms. Alma, Thank you for choosings Altis Grand Hotel! We are delighted to know you enjoyed your stay with us.You will always be welcome back ! We look forward to have you with us again soon. Best regards, Carolina Menezes Guest Experience Ambassador

Dear Ms. Emma, Thank you for choosings Altis Grand Hotel! We are delighted to know you enjoyed your stay with us.You will always be welcome back ! We look forward to have you with us again soon. Best regards, Carolina Menezes Guest Experience Ambassador

Dear Mrs. Anja,Thank you for your review on Expedia. com, and your for having chosen the Altis Grand Hotel during your stay in Lisbon, Portugal!We are pleased to know that you enjoy overall your experience with us.We await your next visit with open arms!Kindest regards,

Dear Guest,Thank you for your visit and your preference for the Altis Grand Hotel We are delighted to receive your compliments about your stay at the Grand Altis. Thank you for sharing your experience with us and for recognizing the effort and attention dedicated by our team.We look forward to your next visit with open arms!Best regards,

Dear Guest,Thank you for your visit and your preference for the Altis Grand Hotel,We are pleased to know that your experience with us was excellent!We await your next visit with open arms!Best regards,

Dear M. Kari, Thank you for your visit and your preference for the Altis Grand Hotel! We are delighted to hear that you enjoyed your stay with us. Our team works everyday for the maximum satisfation of all clients. We await your next visit with open arms! Best regards, Carolina Menezes Guest Experience Ambassador

Dear Guest,We're delighted to hear that your stay at our hotel was so pleasant! We sincerely appreciate your praise for our staff, especially Bruno and Victor. They are true professionals dedicated to providing the best possible experience for our guests.It is gratifying to know that you appreciated our clean environment, the quality of the food and the beauty of the hotel. We continually strive to maintain high standards of service and comfort for all our visitors.If there is anything else we can do to make your stay even better, please don't hesitate to let us know. We look forward to welcoming you to our hotel again soon.Best regards,

Dear Ms. Darcy,Thank you for choosing Altis Grand Hotel! We are delighted to know you enjoyed your stay with us. You will always be welcome back! We look forward to have you with us again soon. Best regards, Carolina Menezes Guest Experience Ambassador

Dear Guest, Thank you for your excellent review and for choosing the Altis Grand Hotel for your stay in Lisbon! We are very pleased to know that you enjoyed your stay with us and we look forward to welcoming you again with open arms! We will share your kind words with the entire team. It is always very gratifying to know that our genuine hospitality is recognized. Best regards,

Estimado Huésped, Gracias por su comentario y por haber elegido el Altis Grand Hotel para su estancia en Lisboa. ¡Estamos muy contentos de saber que disfrutó de su estancia con nosotros y esperamos darle la bienvenida de nuevo con los brazos abiertos! En cuanto a la habitación, ¿podría ser más específico? Nos ayudaría a mejorar nuestro servicio. Saludos cordiales,

Dear Mrs. Helen,Thank you for your review on Expedia. com, and your for having chosen the Altis Grand Hotel during your stay in Lisbon, Portugal!Concerning the shower's issue, and the "attitude" of some of our Team, we kindly present our sincere apologies, once their aren't representative of our Altis Hotels standards, and procedures.We already shared your review, and comment to all the Hotel's Team. We are pleased to know that you enjoy overall your experience with us.We await your next visit with open arms!Kindest regards,Artur Conceição Guest Experience Ambasador

Dear Guest,Thank you so much for your Excellent review on Expedia.com, and for having chosen Altis Grand Hotel during your stay in Lisbon, Portugal!We are so thrilled to know that you enjoyed completly your stay with us, particularly our Hotel's Team which works everyday to fulfill our Guests needs, exceeding their expectations.We are waiting for your next visit with our open arms, and smiling faces.Yours sincerely,Artur Conceição Guest Experience Ambassador

Dear Guest,Thank you for your review on Expedia.com, and for having chosen Altis Grand Hotel during your stay in Lisbon, Portugal.Concerning your review, we regret that we cannot fulfilled your needs, and expectations. We hope that you may give us a second opportunity to welcomne you properly.Kind regards,Artur Conceição

Dear M. Natasha, Thank you for choosing Altis Grand Hotel! We are delighted to know you enjoyed your stay with us. You will always be welcome back! We look forward to have you with us again soon. Best regards, Carolina Menezes Guest Experience Ambassador

Dear Mr. Mohammed Booubdi, Thank you for your review on Expedia.com, and for having chosen Altis Grand Hotel during your visit to Lisbon, Portugal! Concerning your evaluation, may you be so kind to clarify us what were the reasons or issues during your stay which promoted it? Once our Guests satisfaction is our main focus. We thank you in advance. Meanwhile, we remain available for any further information or request. Yours sincerely,

Dear Mr. Lori,Thank you for your review, and for having chosen Altis Grand Hotel during your stay in Lisbon, Portugal! Reffering to the water and coffee in the room, they are complementary for all our guest to enjoy. We have already checked with the team and they were not charged. We are sorry we did not meet your expectations, we would love to welcome you back again. Kind regards,

Dear Guest,Thank you for your visit and your preference for the Altis Grand Hotel,We are pleased to know that your experience with us was excellent!We await your next visit with open arms!Best regards,

Dear Mrs. Pinar Silahtaroglu,Thank you for your visit and your preference for the Altis Grand Hotel. We are pleased to know that you enjoyed your stay in our company.We await your next visit with open arms!Best regards,

Dear Guest,Thank you for your visit and your preference for the Altis Grand Hotel.We are pleased to know that you enjoyed your stay in our company.We await your next visit with open arms!Best regards,

Dear Guest,Thank you for your visit and your preference for the Altis Grand Hotel.We are pleased to know that you enjoyed your stay in our company.We await your next visit with open arms!Best regards,

Dear Mr. Ronald,Thank you for your visit and your preference for the Altis Grand Hotel!We are delighted to hear that you enjoyed your stay with us and that you felt the genuine hospitality of our team. That's always very gratifying to hear! Thank you so much.Best regards,

Dear Guest,Thank you for your Excellent review on Expedia.com , and for having chosen Altis Grand Hotel during your stay in Lisbon, Portugal!We are pleased to know that you enjoyed your stay with us.We are waiting for your next visit with open arms, and smiling faces to welcome you.Kind regards,Artur Conceição

Cher client,Nous sommes ravis que vous ayez apprécié votre séjour à l'Altis Grand Hotel ! Nous vous remercions de nous avoir recommandés. Nous espérons vous accueillir à nouveau bientôt !Salutations distinguées,

Dear Guest,Thank you for your visit and for your feedback regarding your experience with us!We look forward to your next visit.Best regards,

Chère invitée,Nous sommes ravis d'apprendre que vous et votre fils avez passé un excellent moment lors de votre visite. Si nous pouvons faire quoi que ce soit pour améliorer votre expérience, n'hésitez pas à nous le faire savoir. Nous espérons avoir le plaisir de vous accueillir à nouveau à l'Altis Grand Hotel à l'avenir !Cordialment,

Dear Guest,Thank you for your review on Expedia and for choosing the Altis Grand Hotel for your stay in Lisbon, Portugal!We look forward to your next visit with open arms and smiling faces!Best regards,

Dear Mr. Najim,We thank you for having chosen Altis Grand Hotel during your stay in Lisbon.We are delighted to hear that you enjoyed your stay with us and we look forward to welcome you back at Altis Grand Hotel.Best regards,

Dear Guest,Thank you for choosing Altis Grand Hotel.We are very pleased to know that your stay with us was memorable.We hope to welcome you back soon for another incredible experience!Best regards,

Dear Guest,Thank you for choosing Altis Grand Hotel.We are very pleased to know that your stay with us was memorable.We hope to welcome you back soon for another incredible experience!Best regards,

Dear Guest,Thank you for your review on Expedia and for choosing the Altis Grand Hotel for your stay in Lisbon, Portugal!We look forward to your next visit with open arms and smiling faces!Best regards,

Dear Guest,Thank you for your positive feedback! We appreciate your compliments on our location, room size, and friendly staff. We apologize for any imperfections in the room and appreciate your understanding. We are glad you find value in your stay, and we look forward to welcoming you back to Altis Grand Hotel for another enjoyable experience.Best regards,

Dear Guest,Thank you for your positive feedback! We appreciate your input, and we are always striving to enhance our services at Altis Grand Hotel. We look forward to exceeding your expectations in the future.Best regards,

Dear Guest,Thank you for your review on Expedia.com and for choosing the Altis Grand Hotel for your stay in Lisbon, Portugal!We look forward to your next visit with open arms and smiling faces!Best regards,

Dear guests, it is a pleasure to receive positive feedback about our welcoming staff and spacious rooms. We are happy to hear that our convenient location allows easy access to the city center on foot or by metro. We thank you for your kindness and hope to welcome you again soon.

Caro Hóspede,Agradecemos a sua Excelente avaliação, assim como a sua preferência pelo Altis Grand Hotel durante a vossa estada em Lisboa, Portugal!Estamos muito satisfeitos em saber que puderam desfrutar em pleno da vossa estada conosco, nomeadamente da localização do hotel próxima da Avenida da Liberdade; e do no serviço personalizado aos nossos Hóspedes e Clientes prestado pela nossa Equipa.Estamos à sua espera nesta sua "casa longe de casa".Atentamente,Artur Conceição Guest Experience Ambassador

Dear Guest,Thank you for your review on Expedia.com and for choosing the Altis Grand Hotel for your stay in Lisbon, Portugal!We look forward to your next visit with open arms and smiling faces!Best regards,

Dear Guest,Thank you for your Excellent review on Expedia.com, and for having chosen Altis Grand Hotel during your stay in Lisbon, Portugal!Concerning your room's size, we suggest you that you on your next stay with us, may you be so kind to select a Junior Suite or a Exclusive Suite.We are waiting for your next with us!Yours sincerely,Artur Conceição Guest Experience Ambassador

Cher Monsieur,Merci beaucoup pour une si bonne critique! Nous travaillons pour offrir le meilleur service possible, nous sommes donc très heureux de constater que nous avons déjà obtenu des résultats lors de votre dernière visite. Nous sommes assurés que l' Équipe de notre hôtel reçoive la reconnaissance qu'il méritait, j'étais très heureux de voir son commentaire. Nous espérons vous revoir bientôt à Lisbonne. Bien cordialement, Équipe de L'Altis Grand Hotel

Dear Guest,Thank you for your review on Expedia.com and for choosing the Altis Grand Hotel for your stay in Lisbon, Portugal!We await your next visit with open arms !Best regards,

Dear Guest,Thank you for your review on Expedia.com and for choosing the Altis Grand Hotel for your stay in Lisbon, Portugal!We await your next visit with open arms and smiling faces!Best regards,

Dear Mrs. Young Sug Og,Thank you for your review on Expedia.com, and for having chosen Altis Grand Hotel during your stay in Lisbon,Portugal!We regret that your experience with us, it wasn't at the level that you expected. Nonetheless, we sent you an e-mail for you may inform us what were the reasons that promoted your Expedia's review. We thank you in advance for your answer.Meanwhile, we remain avaialable for any further request or information.Kind regards,Artur Conceição General Manager Assistant