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Altis Grand Hotel

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Luxury
VIP Access
5.0 star property
9.2

Wonderful

Luxury in Lisbon's heart

Exceptional service begins with attentive staff who surprise guests with champagne and cake for special occasions. The rooftop bar offers incredible views of Lisbon alongside expertly crafted cocktails. After exploring, unwind in the indoor pool, sauna, and hot tub within the full-service spa.

Popular amenities

  • Spa
  • Free WiFi
The current price is ￥43,040
￥47,100 total
includes taxes & fees
Jun 7 - Jun 8

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About this property

Altis Grand Hotel

  • Luxury hotel near Marquis of Pombal Square
  • Located close to Cinemateca Portuguesa Museum and Medeiros e Almeida Museum, Altis Grand Hotel provides a rooftop terrace, an art gallery on site, and a hair salon. Treat yourself to a manicure/pedicure, aromatherapy, or a facial at GSpa, the onsite spa. At the two on-site restaurants, enjoy lunch, dinner, kids' meals, light fare, and al fresco dining. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An indoor pool
    • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
    • Babysitting (surcharge), a 24-hour front desk, and wedding services
    • Massage treatment rooms, meeting rooms, and a front-desk safe
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All 300 rooms offer comforts such as pillow menus and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
  • Other amenities include:
    • Bathrooms with designer toiletries and bidets
    • 32-inch LCD TVs with cable channels
    • Wardrobes/closets, toasters, and daily housekeeping

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  • Air conditioning
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9.0 out of 10, Wonderful, 1,003 reviews
The price is ￥26,066
￥29,108 total
includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s rooftop Terrace is closed seasonally from October to May.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 12 for children
  • Self parking fee: EUR 17 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Swim caps are mandatory in the pool and spa. Guests may bring their own or purchase a cap at the property.
Children under 16 years old are allowed in the spa's indoor pool from 10 AM until 4 PM and must be accompanied by an adult.
Property Registration Number 1072

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Altis Grand Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Altis Grand Hotel?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Altis Grand Hotel on Jun 7, 2026 start from ￥43,040, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Altis Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 17 per day. Limited spots are available.

What time is check-in at Altis Grand Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Altis Grand Hotel?

Check-out is at noon.

Where is Altis Grand Hotel located?

Located in Lisbon City Center, this luxury hotel is steps from Cinemateca Portuguesa Museum and Medeiros e Almeida Museum. National Museum of Natural History and Marquis of Pombal Square are also within 10 minutes. Rato Station is 6 minutes by foot and R. Escola Politécnica Stop is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 724 out of 1007 reviews
Rating 8 - Good. 176 out of 1007 reviews
Rating 6 - Okay. 65 out of 1007 reviews
Rating 4 - Poor. 28 out of 1007 reviews
Rating 2 - Terrible. 14 out of 1007 reviews

Reviews

Verified

10/10 Excellent

Taskeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite and friendly. Really enjoyed my stay there.
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Chitwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and Good location
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Gautham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff very accommodating Good cleaning services and excellent food for breakfast
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Marco

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel just around liberade… excellent breakfast and we got extra bed for our kid.. would recommend
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Altis Grand Hotel—so good that we came back twice during our trip, including after returning from Porto. We visited during Easter week, and the kids’ corner was such a thoughtful touch—our children absolutely loved it and kept looking forward to spending time there. The staff were incredibly warm and welcoming, even remembering our names, which made the experience feel very personal. We were also pleasantly surprised to find small gifts for our kids waiting in our room—such a kind gesture. My mom especially loved the stay as well. Great food, excellent location, and truly outstanding hospitality. Highly recommend!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jiemin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful hotel and best service.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful!Service and everything at the highest level!Next time we will stay only in Altis grand Hotel Lisbon!!!!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Manraj Singh

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and very clean rooms
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, nice clean room, excellent service and staff. We left a wallet with cards and money in the safe by mistake. It was returned to us back in the UK with nothing missing. That speaks volumes. Thank you!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Rachid

Liked: Cleanliness, amenities, property conditions & facilities
High standards and great customer service.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Salomon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good rooms
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

So Yan Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and a nice swimming pool. The service was good and helpful.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

PHILIP

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, breakfast was overall good, however i would highly recommend that coffee pots are provided to the tables, without waiting on staff to provide coffee. Clearer pricing is definitely required for the in room mini bar.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Israela

Everything in the Altis Hotel was amazing, the stuff was great and the atmosphere also good. The rooms are very nice and clean.Location is amazing and everyone just is wonderful. I will Recommend the hotel to everyone.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

CLEMENT CHECK-CHIU

Liked: Cleanliness, staff & service, amenities
Excellent location, excellent staff manner and service, clean and roomy room, and excellent everything 👍👍👍👍
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Niko

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was good.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

cheryl

Liked: Cleanliness
The room was clean, the staff were very friendly and helpful. The bar was great with fantatic staff. The hotel is in a good location.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Anila

Liked: Cleanliness, staff & service, amenities
Room was comfortable, in particular the bed ans pillows. Staff were friendly. Spa area wasn't too busy. The hotel itself had a nice decor.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Room was always spotless, staff were great.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly, helpful and professional, which added to my great experience. Breakfast and dinner was delicious with a good selection and great service. I also used the pool, which was amazing. I would recommend this hotel
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
All around great hotel... staff both efficient and extremely pleasant... hotel both spotless and attractive
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rajan

Liked: Cleanliness, amenities, property conditions & facilities
Pleasant, friendly staff. Rooms, beds, pillows and amenities were excellent. Swimming pool and jacuzzi were wonderful. Good quality & variety at breakfast. Location is great to walk to the centre 12-15 mins and to get to other areas of Lisbon. Would recommend and highly likely to stay again.
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Khuram

Liked: Cleanliness, staff & service, amenities
Excellent hotel with excellent staff and services. Also near to the “main” boulevard high street.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Yaoyao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The door staff who helps with opening doors and b lunge, as well as the housekeeping staff, works very hard and are very friendly. The pool water is nicely warm.
Stayed 3 nights in Jan 2026