レメック自然保護区周辺のホテル

「2011年夏に滞在して、今回の2013年の年始で２度目の滞在です。前回に比べて、サービスの質が低下したように感じました。マネージャーの交代＆大量リストラなどがあったのでしょうか？レストランでは人手が足りていないように感じました。（気が利かない人が多いようにも感じました。）宿泊１ヶ月前に「サファリドライバーを前回と同じジョセフでお願いします」とリクエストしておき、返事も頂いてましたが宿泊当日にはそれが全く通じていなく、残念に思いました。やはり、冬場よりも夏場の方が多くの動物を見ることができます。滞在を検討されている方には７月＆８月の滞在をお薦めします。」

「The staff is excellent and very friendly 」

「Impeccable service from check in to check out. Their attention to detail is unparalleled. The staff is extremely friendly and courteous. Truly a five star experience. Definitely would come back again and recommend to everyone. 」

「We spent wonderful days in this lodge. The tent-bungalows are situated directly at the Mara River, the grunting of the hippos was our lullaby at night. Service was excellent. James, our guide for the game drive, did everything to show and explain wildlife to us. Once we were already nearly back to the lodge, when he heard that a leopard had been seen. Immediately he turned and we had the chance to see this elegant animal. One morning, we had a picnic on the prairie, in the company of zebras...

「We had an amazing stay at Kandili Camp. It is in an amazing location with excellent staff. We would highly recommend. 」

「Fabulous safari camp, location, staff and game drives. 」

「I cannot say enough good things about Elephant Pepper Camp! I stayed for 4 nights with my wife on an 18 day honeymoon, and out of all the places we stayed, including 5-star hotels in Cairo, Nairobi, Dubai, and the Maldives, we had the best service and the best food of all at Elephant Pepper. We were picked up directly from the Mara North Airstrip and immediately began our safari adventure with a game drive. Each morning we were woken up, given coffee/tea/sweets around the fire, and went on...

「L'établissement a annulé ma réservation à cause des inondations locales mais ne me donne aucune information par rapport au remboursement. Pourriez-vous m'indiquer la procédure à suivre?」