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ジェンガラ ヒルの口コミ

3.5 out of 5
ジェンガラ ヒル
Jungut Batu, Lembongan Island

口コミ

8.8

非常に良い

評価 10 - 35 件の口コミ中 24 件が非常に良い" "
評価 8 - 35 件の口コミ中 5 件が良い" "
評価 6 - 35 件の口コミ中 3 件が普通" "
評価 4 - 35 件の口コミ中 2 件が不満" "
評価 2 - 35 件の口コミ中 1 件が非常に不満" "

9.6/10

清潔度

9.0/10

スタッフとサービス

8.8/10

設備とサービス

9.4/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

10/10 (非常に良い)

JUN、札幌

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
景色が良い！ただしバイクをレンタルしてないと不便な場所ですが、レンボンガン島は、基本バイクをレンタルするしないと、どこも不便な場所！
2020 年 1 月に 1 泊滞在

10/10 (非常に良い)

Clint

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had an amazing time here, would highly recommend. The most amazing views.
2024 年 5 月に 4 泊滞在

10/10 (非常に良い)

Shun

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good service Good viewing Good restaurant Will visit again
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Deidre

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful view & lovely staff
2024 年 3 月に 5 泊滞在

10/10 (非常に良い)

Yun Han

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
可惜沒早餐,只有入口處一家餐廳,其他都很好
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Jillian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Amazing views. Amazing accommodation. Amazing staff. Amazing pool
2023 年 9 月に 3 泊滞在
Wynからの返信 (投稿日 : 2023 年 10 月 4 日)
thank you for coming

10/10 (非常に良い)

Allison

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stunning view and property, so quiet and peaceful, amazing pool, beautiful individual bungalows, delicious food and drink, great staff.
2023 年 8 月に 2 泊滞在
Wynからの返信 (投稿日 : 2023 年 10 月 4 日)
thank you for coming

10/10 (非常に良い)

Shannon

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
What a spot! We loved staying here, the view is insane and the rooms were nice! Bit of noise from the local nightlife but most ended around 10pm. Best to bring earbuds just in case <3
2023 年 6 月に 3 泊滞在

8/10 (良い)

Mark

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Quaint little villa on the hill, friendly staff!
Good stay overall, friendly staff, quick to help. Food at the onsight restaurant was better than expected. Nice pool overlooking the Lembongan Island port. One area for improvement is the washroom, it could have better ventilation.
2022 年 12 月に 2 泊滞在

10/10 (非常に良い)

Kimberley

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful views. The staff are so helpful and kind, the food is great, and the entire property is very clean and well kept. Would definitely recommend
2022 年 10 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The best place to stay on Lembogan. Central location, great views and room. Food is much better than most restaurants around. Great value and a peaceful romatic place to stay. Would highly recommend to anyone. You won't be disappointed.
2019 年 10 月に 9 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
What a view. But the rooms are great, overlooking the bay. We were in a room with view but not quite beach view so we asked if another room free. Next day we were moved and we stayed a week in the end. Staff are very attentive and helpful. Only down is that there may be a wait for food, but all good. The breakfast are perfect. We just went for fruits and omelettes. You can hire a scooter here very cheap which was great to explore the area. Chilling by the infinity pool was the best! Thank you Jenggala for looking after us so well. 👍
2019 年 10 月に 4 泊滞在

10/10 (非常に良い)

burcu ünalan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
huzurlu bir yer arayanlara
otel mükemmel. odalar, manzara, çalışanlar... hepsi.. çok huzurlu..çok temiz.. bir sonraki tatilimde daha uzun kalacağım.
2019 年 10 月に 3 泊滞在

6/10 (普通)

宿泊されたお客様

2019 年 9 月に 4 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
It was fine, the view is gorgeous. Comfortable bed. We ended up renting a scooter as the price proposed for taxis here are unreasonable. I’d only stay here if you have a scooter/motorbike or a car as it’s up a hill. The hotel has the best view of the sea and Mount Agung, beautiful view at sunset from our room which was really special. We walked down the steps daily as a shortcut to get to the beach and beachside restaurants which was nice but could only do this if you’re fit, there’s a lot of steps.
2019 年 7 月に 2 泊滞在

4/10 (不満)

宿泊されたお客様

良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス
Misvisende beskrivelse af hotelværelse
Vi havde booket et hotelværelse til os som par i 2 nætter via hotels.com. Hotellet lå højt i byen med en flot udsigt. Men opholdet på hotellet blev en dårlig oplevelse fordi vi ikke fik det værelse vi havde bestilt. Ved en fejl fik vi en hytte med to separate værelser og indgange hertil med hver deres bad og i alt tre senge (i hotels.com-termer er det 1 familieværelse med 1 badeværelse). Der var ved hotellet ingen mulighed for at ændre i reservationen. Personalet tacklede problemet på en konfliktsky måde, og resten af opholdet blev kommunikationen med hotellet vedr bekræftelse på fejlen, gjort via mail. Kommunikationen fortsatte med hotels.com, som hurtigt besvarede vores henvendelse, men som 3 uger efter hotelopholdet stadig ikke havde givet os svar på om værelset kan refunderes. Efter 3 uger fik vi en værdikupen på 350 kr til hotels.com til brug ved næste reservation på hotels.com. 3 stjerner for dette ophold skyldes, at vi har bestilt værelse under falske forudsætninger, at prisen for værelset var alt for høj ift hvad vi fik. Derudover var det generelt en ikke-tilstedeværende service og ift værelset en dårlig service ved personalet, som tacklede sagen konfliktsky og ikke konstruktivt. Det personale vi havde personlig kontakt med var unge og ikke klædt på til helt generelt at stå alene og styre hotellet. Hotels.com reagerede langsomt og med en tvivlsom løsning efter vores mening.
2019 年 4 月に 2 泊滞在
Yogaからの返信 (投稿日 : 2019 年 6 月 8 日)
Dear value customer Warmest greeting from jenggala hill lembongan Thank you for you review,, Sorry for you case at our hotel, our family room is one package conatin 1 superior double and 1 superior twin room in one building,, we are keep the room as the reservation has we received. If you already book family room we should be charge cost for family room because we can't sell other room if you just using one room, because family room is two room in one building with shared balcony, that is one package nobody want stay there with share balcony, for example you book the car , and than when you already in the car you just need 2 sheet, do you want pay just half from the price your reservation?hoply you understand with this case, So sorry,, thankyou Regards Jenggala Hill

10/10 (非常に良い)

Terence

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place
Absolutely amazing place everything just perfect ,the only complaint is the add on taxes after purchasing meals and drinks ,around 21% ,slightly harder to access than the beach area but not impossible ,some steep stairs to the deck from property next door to Jeggala ,
2019 年 3 月に 5 泊滞在
Yogaからの返信 (投稿日 : 2019 年 6 月 8 日)
Dear Terence Warmest greeting from Jenggala Hill Lembongan Thank you for the review, we really appreciate this greatly helps us to maintain a standard of service that we have in the future so that our customers are satisfied with the service we have and we want to see you back in the future for your next holiday Best regards Management Jenggala Hill.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing views. Great staff and sensational food. I will be back.
2019 年 1 月に 3 泊滞在
Yogaからの返信 (投稿日 : 2019 年 6 月 8 日)
Dear Value Customer Warmest greeting from Jenggala Hill Lembongan Thank you for the review, we really appreciate this greatly helps us to maintain a standard of service that we have in the future so that our customers are satisfied with the service we have and we want to see you back in the future for your next holiday Best regards Management Jenggala Hill.

4/10 (不満)

Tam、Oceanside, CA

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
My overall stay here was pretty good and memorable. The hotel staff that cleans the rooms and checks you in were awesome. However, the restaurant staff was a let down. The last three times I ate at the restaurant, I never had any issues but the last time I ate at the restaurant I did. I ordered 5 items from their menu and only 4 was recorded even when I gave the guy eye contact and pointed at the dish I wanted for my wife. We waited about 20ish minutes for the main dish to come out and that's usually how long it takes for them to prepare the food so we didn't question why my wife's dish didn't come out until an hour later I decided to see what the issue was. The guy end up not recording the order so I had to reorder the dish, as I was walking up the stairs to inform my wife the issue, I definitely heard laughing and I know it was about us because I heard our order in their language. After that encounter, all I had from the staff were their stares, which was very uncomfortable and uncalled for. I'm a very chill guy and I don't like to make a scene so I was very calm when I had to reorder my wife's plate which is why I am writing this review. When I first checked in they had a 4 STARS from me, but after this, after the hotel restaurant staff, they got a NEGATIVE 4 STARS from me which isn't possible in the star system but you get the point. I never write reviews but this was definitely worth writing. 4 STARS to the check in/cleaning staff though, just not the restaurant staff.
2018 年 12 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the view from the infinity pool! Location was great.
2018 年 11 月に 2 泊滞在
Yogaからの返信 (投稿日 : 2019 年 6 月 8 日)
Dear Value Customer Warmest greeting from Jenggala Hill Lembongan Thank you for the review, we really appreciate this greatly helps us to maintain a standard of service that we have in the future so that our customers are satisfied with the service we have and we want to see you back in the future for your next holiday Best regards Management Jenggala Hill.

10/10 (非常に良い)

Lee

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful location.. amazing views, amazing pool.. friendly relaxed staff.. food an service beautiful An very reasonable prices. Second time staying at jengalla hill will definitely be back well done team!
2018 年 11 月に 3 泊滞在
Yogaからの返信 (投稿日 : 2018 年 12 月 7 日)
Thanks for staying with us. We appreciate your feedback!

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Wonderful view. The staff was nice, but the service was poor, because they didn´t understand any english. So it was hard to order things. But they smiled. weak wifi signal.
2018 年 11 月に 8 泊滞在
Yogaからの返信 (投稿日 : 2019 年 6 月 8 日)
Dear Value Customer Warmest greeting from Jenggala Hill Lembongan Thank you for the review, we really appreciate this greatly helps us to maintain a standard of service that we have in the future so that our customers are satisfied with the service we have and we want to see you back in the future for your next holiday Best regards Management Jenggala Hill.

8/10 (良い)

Heike

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful stay,breakfast needs improvement,lunches were very good,loud music playing from restaurant could be heard right through my room,so not good for afternoon sleep.
2018 年 7 月に 5 泊滞在
Yogaからの返信 (投稿日 : 2019 年 6 月 8 日)
Dear heike Warmest greeting from Jenggala Hill Lembongan Thank you for the review, we really appreciate this greatly helps us to maintain a standard of service that we have in the future so that our customers are satisfied with the service we have and we want to see you back in the future for your next holiday Best regards Management Jenggala Hill.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Best place to stay in Lembongan
This little Hotel looks exactley like on its nice pictures. We stayed for 2 more nights because we loved the location of the place, the quiteness, the amaizing pool and the nice rooms. The price for the hotel was definitely worth it. We rented a scooter from the hotel which was great to get around. Only downside is, that the stuff as we read before in comments is pretty young and really needs to improve their english. Also the Restaurant which is ready by now is not really good and it plays annoying loud music, which it really doesnt need to. There are lots of good restaurant in Lembongan, so better to go out for breakfast/lunch/dinner. Everything is so close so it really wasnt a problem for us to eat outside. I do wish the hotel tho, that the restaurant becomes better so that more hotel clients will go and eat there too.
2018 年 9 月に 3 泊滞在
Yogaからの返信 (投稿日 : 2019 年 6 月 8 日)
Dear Value Customer Warmest greeting from Jenggala Hill Lembongan Thank you for the review, we really appreciate this greatly helps us to maintain a standard of service that we have in the future so that our customers are satisfied with the service we have and we want to see you back in the future for your next holiday Best regards Management Jenggala Hill.

10/10 (非常に良い)

Thomas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Definitely worth a 5 star review
A high standard and very clean hotel, with a really service minded staff (sometimes they seems a little inexperienced). The infinity pool is absolutely fantastic and probably have the best view at the island.
2018 年 8 月に 2 泊滞在
Yogaからの返信 (投稿日 : 2019 年 6 月 8 日)
Dear Thomas Warmest greeting from Jenggala Hill Lembongan Thank you for the review, we really appreciate this greatly helps us to maintain a standard of service that we have in the future so that our customers are satisfied with the service we have and we want to see you back in the future for your next holiday Best regards Management Jenggala Hill.

10/10 (非常に良い)

Hannah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing spot!
Loved our stay, room was clean and spacious and private. The views are incredible, pool lovely and also clean. Staff were super helpful and friendly, definitley recommend!
2018 年 8 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great location with an excellent view and lovely little inn but we hope that the locals clean up their island from the appreciable amounts of rubbish everywhere..... The inn has a great set up for families with adjoining rooms and a common deck area.
2018 年 8 月に 2 泊滞在
Yogaからの返信 (投稿日 : 2019 年 6 月 8 日)
Dear Value Customer Warmest greeting from Jenggala Hill Lembongan Thank you for the review, we really appreciate this greatly helps us to maintain a standard of service that we have in the future so that our customers are satisfied with the service we have and we want to see you back in the future for your next holiday Best regards Management Jenggala Hill.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Jenggala Hill has amazing views and a great pool! I would go back to this hotel in a heartbeat.
2018 年 6 月に 2 泊滞在

8/10 (良い)

Pepijn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 5 月に 4 泊滞在
Yogaからの返信 (投稿日 : 2019 年 6 月 8 日)
Dear pepijn Warmest greeting from Jenggala Hill Lembongan Thank you for the review, we really appreciate this greatly helps us to maintain a standard of service that we have in the future so that our customers are satisfied with the service we have and we want to see you back in the future for your next holiday Best regards Management Jenggala Hill.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 5 月に 2 泊滞在

10/10 (非常に良い)

Marcel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Awesome view with an exclusive atmosphere.
We will never forget that view with the islans beach and the volcano in the background from the infinity pool. Also lovely and quite luxury small huts. We would defenetly come back.
2018 年 5 月に 3 泊滞在
Yogaからの返信 (投稿日 : 2019 年 6 月 8 日)
Dear marcel Warmest greeting from Jenggala Hill Lembongan Thank you for the review, we really appreciate this greatly helps us to maintain a standard of service that we have in the future so that our customers are satisfied with the service we have and we want to see you back in the future for your next holiday Best regards Management Jenggala Hill.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
전망 굿
전망 좋고 청결하며 스탭도 친절함. 조식 신청할 수 있는데 외부에서 오는지 다 식고 가져달라는 시간보다 늦게 줘서 일정 늦어짐. 전반적으로 만족
Yogaからの返信 (投稿日 : 2019 年 6 月 8 日)
Dear Value Customer Warmest greeting from Jenggala Hill Lembongan Thank you for the review, we really appreciate this greatly helps us to maintain a standard of service that we have in the future so that our customers are satisfied with the service we have and we want to see you back in the future for your next holiday Best regards Management Jenggala Hill.

10/10 (非常に良い)

Syed

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent stay
Enjoyed our stay at jengalla hill very much. New hotel, kept very clean with a superb view by the infinity pool. Only con was that the restaurant is not ready yet but they can order from a different restaurant. There is also another restaurant just a few mins walking distance. Would definitely recommend staying here and would love to stay here again. Very good value for the money.
Yogaからの返信 (投稿日 : 2019 年 6 月 8 日)
Dear Syed Warmest greeting from Jenggala Hill Lembongan Thank you for the review, we really appreciate this greatly helps us to maintain a standard of service that we have in the future so that our customers are satisfied with the service we have and we want to see you back in the future for your next holiday Best regards Management Jenggala Hill.