The hotel room was dirty and full of mould. I paid for an executive room, the only thing different was it was slightly bigger than the standard, which my daughter stayed in.
Instructions were unclear for car park and was instructed different instructions by three different members of staff, which resulted in us paying £24 for parking for one night, rather than the £6 stated.
On arrival to Leicester we got a little confused whether we should drive down the road which states ‘just for lorries’. I called the number for hotel. It doesn’t work.
No one was available at desk on arrival.
£85 for a night in an unclean room that had nearly a full beard from the last guests face in the sink. Mould on windows and in bathroom. Among other things, there was no hair straighteners as stated, plug sockets didn’t work, no soap left in shower, half a toilet paper for us.
The good points! The tv worked so did Netflix.
Would not recommend!.