2/10 (非常に不満)
Dennie、Canada
2017 年 7 月 21 日
気になった点 : スタッフとサービス、客室の快適度
DO NOT STAY HERE!!!!
WORST EXPERIENCE EVER from the start!!! No one to let us in the apartment when we arrived, beds almost on the floor & felt like sleeping downhill, ran out of hot water after 4 quick showers, and an unsecured door lock we didn't figure it could get worse. Well not so, after a day out we came back to the apt to find the door open & 3 people there - the building sup (or that's who we thought he was), a real estate person & a potential buyer/renter; apparently the original owner was selling the apt & building sup not sure who said was okay for them to go into the apt; real estate agent noted that he was not aware there was someone in the apt then said he had someone else coming to see the place which I outright refused and told them to leave. I insisted on talking to the building owner & repeatedly asked who gave permission. Building sup kept saying he didn't know but finally said he had knocked on our door several times & no answer figured it was okay to show the apt. It wasn't until I called Expedia to complain that I found out the building sup was actually the building owner. Expedia made him reimburse us one nights stay which he did, but I still can't believe he thought this was okay - hours later he was still saying well you weren't here so thought it was okay!! He was worried about his review & that I would call the police which I should have done. Don't let this happen to you - DON'T STAY HERE!!!
Dennie
2017 年 6 月に 2 泊滞在