Maybe she was tired on New Year's Eve, but the attitude of the reception staff at check-in was unprofessional. We just wanted to check in normally, but the staff was in a bad mood and it was awkward.
Also, only hair conditioner was provided and there was no shampoo or even body soap.
There was visible trash in the room and not even a shower curtain.
However, the location and the temperature/water pressure of the shower were good.