ダッシュリゾートランカウイの口コミ

6/10 (普通)

宿泊されたお客様

2020 年 2 月 8 日

2020 年 2 月に 2 泊滞在

Dash Resort Managementからの返信 (投稿日 : 2020 年 2 月 12 日)

Thank you so much for your recent stay at Dash Resort Langkawi. As a company takes great pride in taking care of its guests, your opinion matters a great deal to us. Thank you once again and we hope we can deliver the great service for your next coming stay with us.

2/10 (非常に不満)

宿泊されたお客様

2020 年 1 月 29 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

F&B サービスは最低です

若い世代のパーティー好きには良いホテルかもしれません。　客室の清掃は雑で汚い。プールサイドはクラブ風の音楽がかかってるがうるさいだけ、音が大きく　それに合わせて客の声も大きくなりはっきり言ってうるさいだけ。　朝食はサービスが最悪　毎日30分以上待たされたあげく注文間違いが多いプールバーもビール一杯で30分待たされる。最悪なホテルでした。

2020 年 1 月に 2 泊滞在

Dash Resort Managementからの返信 (投稿日 : 2020 年 2 月 3 日)

Thank you for taking the time to share your constructive review. We sincerely apologize that you found your visit disappointing. The experiences you described are not characteristic of the level of service our colleagues strive to provide. Rest assured that further emphasizes on training in this area will be given so as to avoid re-occurrence. I do hope that you will allow us to treat you according to our high standards in the near future.

8/10 (良い)

TOMOE

家族旅行

2019 年 12 月 21 日

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度

気になった点 : 清潔度

良いのですが・・・

全体的なコンセプトは合格なのですが、掃除が行き届いて居ないのが残念。特に屋外のソファーやビーチベッドマットなどがカビだらけなのは残念でした。ジャグジー付きの部屋に泊まったのですがそのよこのマットに横たわる気になれませんでした。

2019 年 12 月に 2 泊滞在

Dash Resort Managementからの返信 (投稿日 : 2019 年 12 月 24 日)

Thank you for your feedback. We appreciate it and we will highlight to the management level. We are happy that you loved our hotel concept. We always make improvement for all section to achieve the guest satisfaction during their stay.

8/10 (良い)

宿泊されたお客様

2019 年 1 月 10 日

良かった点 : 客室の快適度

ビーチとプールで楽しみました。

室内外装などアリスワンダーランドをイメージ？しているのかどことなくメルヘン。それなのにスパイダーマンやアイアンマンのオブジェがあったり趣味が不思議だった。子供連れは楽しめるのかな。部屋は全面鏡張り広く見せるためか、若干恥ずかしい。シャワーの水圧が良かったのに排水が悪くて残念。周辺はまだあまりお店などはない。 3、4分歩いたところに中華系レストラン3件、レンタバイク屋さんがあった。繁華街まではタクシーが必要だと思う。と色々マイナスもあったが、何より景色のいいインフィニティプール、広めのビーチ、海を見ながら食事ができるレストラン乗り継ぎ日でチェックアウト後ぎりぎりまでプールを使わせていただき堪能しました。

2019 年 1 月に 1 泊滞在

Dash Teamからの返信 (投稿日 : 2019 年 1 月 12 日)

Dear Guest, Thank you for your staying at Dash Resort Langkawi. We appreciate your feedback.

8/10 (良い)

宿泊されたお客様

2018 年 10 月 27 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2018 年 10 月に 1 泊滞在

The Dash Team からの返信 (投稿日 : 2018 年 11 月 1 日)

Thank you

8/10 (良い)

宿泊されたお客様

2018 年 9 月 24 日

良かった点 : スタッフとサービス、客室の快適度

2018 年 9 月に 5 泊滞在

The Dash Teamからの返信 (投稿日 : 2018 年 10 月 4 日)

Thank you

8/10 (良い)

nour

家族旅行

2024 年 5 月 6 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Nice pool, room very average

2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Jacob、York

グループ旅行

2024 年 4 月 9 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Amaxing property with very friendly staff and activities. Rooms are very nice and really enjoyed the Alice in Wonderland theme

2024 年 4 月に 3 泊滞在

8/10 (良い)

Rakshita

2024 年 1 月 29 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2024 年 1 月に 2 泊滞在

8/10 (良い)

Rakshita

グループ旅行

2024 年 1 月 10 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

2024 年 1 月に 2 泊滞在

6/10 (普通)

Matthew

2024 年 1 月 10 日

良かった点 : 清潔度、設備とサービス

Unfortunately this is a beach club and the music is very VERY loud if you are trying to get to sleep. This was not clear at time of booking, it’s a shame because the hotel was fine in all other aspects

2024 年 1 月に 3 泊滞在

6/10 (普通)

Alan E

2023 年 6 月 5 日

良かった点 : 清潔度、施設のコンディションと設備

気になった点 : スタッフとサービス

Location and rooms good but the restaurant service was very poor.

2023 年 5 月に 6 泊滞在

2/10 (非常に不満)

宿泊されたお客様

グループ旅行

2023 年 5 月 23 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Filthy hotel with vile customer service

The place is filthy, stains, mould and dirt everywhere! The place is depressing, needs a major update and deep clean. The room is small, dirty and not sound proofed. The bed is comfortable thankfully. The pool has several dead bugs floating around, nobody is swimming in it. The beach cabanas are our escape from this dump. Breakfast was really poor, poorly cooked and barely warm! We requested hand-towels for the room which were missing and it arrived stinking of cigarettes. We are in shock how terrible this place is…it’s definitely not worthy of a 4 star or the price that we’ve paid for a 3 night stay. Avoid avoid avoid!!!

2023 年 5 月に 3 泊滞在

10/10 (非常に良い)

Kiran

グループ旅行

2023 年 3 月 4 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2023 年 2 月に 2 泊滞在

6/10 (普通)

Linda

カップルで旅行

2023 年 1 月 7 日

良かった点 : 清潔度、スタッフとサービス

The staff is very friendly, but for activities, unless u drink, swim, ride a jet ski, or parasail, there aren't any activities! The restaurant has a small menu, and the prices a bit high. The rooms are comfortable, but no hand towels in the bathroom. The chairs outside the room and on the back patio are very uncomfortable with no cushions. The TV has no channel guide to let you know what is on each channel.

6/10 (普通)

Sarah

グループ旅行

2023 年 1 月 3 日

良かった点 : 清潔度、客室の快適度

気になった点 : スタッフとサービス

2022 年 12 月に 3 泊滞在

10/10 (非常に良い)

Subindran

カップルで旅行

2022 年 11 月 9 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Its a place where either you may love it or hate it depending on your preference and personality. Its for the young and young at heart. Overall we loved it, if you prefer quiet and away from the music playing the pool, try to request for the forest view area. Overall i had a good experience and enjoyed my stay there.

8/10 (良い)

Siti Rahayu

2022 年 10 月 8 日

2022 年 10 月に 1 泊滞在

4/10 (不満)

Matthew

2022 年 10 月 6 日

良かった点 : 客室の快適度

気になった点 : スタッフとサービス

Hotel come nightclub

Okay will keep this simple: this is a party hotel, so expect loud pumping music from midday till 1am, be under no misconception, you can hear this in your room as if it was next door, if this will cause an issue dont come!, personally i enjoyed it!, There was nobody partying while i was there, 10-12 people around at night, that doesnt stop the music though!. The good - the pool is lovely, the people in reception are great The not so good - the beach isnt well maintained, the rooms window had a broken net, so unable to seal room from bugs... The Bad - Music is same every night, they need a new dj... the better quality rooms are pointless, there isnt sufficient water to fill the baths or jacuzzi's to cover your legs, the hotel are aware of this issue, apart from the tubs the rooms are identical.... you can fill it, but you have to attend to it for over an hour to get it to a suitable depth at a warm (not hot) temp, if you are happy with a cold bath then not an issue. The restaurant, although the menu looks good - around 70% of the food on it isnt available (consistnely over 7 days we stayed here, same with breakfast!), the restaurant staff dont understand english properly, and always get the order wrong consistently, 90% of the time the food comes out cold... manager doesnt seem interested nor do the staff... id avoid the restaurant, try to charge extra for ice, dirty towels etc, location is 20 min walk to chenang, nothing around, avoid the jetski rental outside

2022 年 9 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行

2022 年 8 月 28 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2022 年 8 月に 2 泊滞在

10/10 (非常に良い)

Nik Faizal

2022 年 8 月 21 日

2022 年 8 月に 2 泊滞在

2/10 (非常に不満)

anas

2022 年 8 月 9 日

気になった点 : 清潔度

We have a bad experience checking in, we arrived at 5pm and management apologize that the room is not yet ready and we have to wait for 30 mints, next day we ordered breakfast and we had to wait for an hour to be served and they just apologised as things were missy and not organized. Generally l, It does not worth the money. Just like any moderate resort, rooms are okay and the only good thing is the swimming pool. Not recommended and definitely wont come again.

2022 年 8 月に 1 泊滞在

10/10 (非常に良い)

MOHAMAD

カップルで旅行

2022 年 7 月 25 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Staff were helpful and friendly. They let me check me in early as my flight landed early. It's a party all day night long hotel. Don't expect a privacy quiet environment. But overall it's a great hotel and cool decor. Thanks!

2022 年 7 月に 1 泊滞在

8/10 (良い)

Adam

グループ旅行

2022 年 4 月 4 日

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備

The staff were generally friendly and good at their job. There was a lack of communication regarding the requirements for access to some areas of the facilities. These requirements should have been outlined at the point of check-in. When we were advised of the requirements it was not managed well at all

2022 年 3 月に 3 泊滞在

Guest Service Teamからの返信 (投稿日 : 2022 年 6 月 20 日)

Dear Adam, Greetings! Thank you for your feedback and we deeply apologize for the inconvenience that you encountered during your stay with us, we take feedback seriously and rest assured that your comment will be shared with the respective for future improvement. We hope that this will not deter you from coming back and stay with us again. Thank you.

10/10 (非常に良い)

Mesley

2022 年 3 月 14 日

2022 年 3 月に 1 泊滞在

Ikhwanからの返信 (投稿日 : 2022 年 3 月 25 日)

Hi Mesley, Greetings! Thank you for staying with us at Dash Resort Langkawi and for your awesome star rate! Best Regards, Dash Resort Langkawi Team!

6/10 (普通)

Mazli Bin Abdul

家族旅行

2021 年 12 月 25 日

良かった点 : 設備とサービス、施設のコンディションと設備

気になった点 : 清潔度

Need to increase cleanliness standard

2021 年 12 月に 2 泊滞在

Guest Service Teamからの返信 (投稿日 : 2022 年 6 月 20 日)

Dear Mazli, Greetings! Thank you for your feedback and we deeply apologize for the inconvenience that you encountered during your stay with us, we take feedback seriously and rest assured that your comment will be shared with the respective for future improvement. We hope that this will not deter you from coming back and stay with us again. Thank you.

10/10 (非常に良い)

Jacqueline

2021 年 12 月 8 日

2021 年 12 月に 2 泊滞在

Guest Service Teamからの返信 (投稿日 : 2022 年 6 月 20 日)

Dear Jacqueline, Greetings! Thank you for staying with us and for your awesome star rating!

10/10 (非常に良い)

poh keng

2021 年 11 月 8 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2021 年 11 月に 1 泊滞在

Guest Service Teamからの返信 (投稿日 : 2022 年 6 月 20 日)

Dear Poh Keng, Greetings! Thank you for staying with us and for the amazing star rating!

10/10 (非常に良い)

Jayanthi

カップルで旅行

2021 年 10 月 5 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Nothing

2021 年 10 月に 1 泊滞在

Guest Service Teamからの返信 (投稿日 : 2022 年 6 月 20 日)

Dear Jayanthi, Greetings! Thank you for your awesome star Rating!

6/10 (普通)

BrianBulu、KL

グループ旅行

2020 年 10 月 9 日

良かった点 : スタッフとサービス、設備とサービス

気になった点 : 清潔度、施設のコンディションと設備

BAD THINGS: 1. Room was not fantastic quite aged and not well maintained. 2. Design wise was messy without sticking to the theme “Alice in Wonderland” with Marvel and Batman and Wonderwoman? Hmm 3. Shower was horrible, the water trap emy flooded whenever I showered. GOOD THING 1. Infinity Pool was an attraction. View was great, bar and the ambience. 2. Bed and mattress - mattress was very comfortable. 3. Get the room w a small Balcony - you can see the hills

2020 年 10 月に 1 泊滞在

Reservationsからの返信 (投稿日 : 2020 年 10 月 13 日)

Thank you for your constructive review. We are very sorry that your stay with us was a disappointing one and that our service fell below your expectations. You can be assured that we are taking steps to address the issues that you have pointed out and we continue to dash to serve our guest better. On the other hand, we were pleased to read that you have enjoyed our fabulous infinity pool, the atmosphere, and the beachfront location. We hope to welcome you back for a much dashing experience. Thank you from Dash Resort Langkawi team.

6/10 (普通)

Melkior Ditlev

2020 年 5 月 14 日

2020 年 1 月に 2 泊滞在

dash teamからの返信 (投稿日 : 2020 年 6 月 3 日)

Thank you for your recent stay at Dash Resort Langkawi. We are looking forward to serve you in the future. Have a great day!

10/10 (非常に良い)

宿泊されたお客様

家族旅行

2020 年 4 月 13 日

良かった点 : スタッフとサービス、設備とサービス

Hôtel sublime! Installations hors de l'ordinaire, décorations, mobiliers et piscine, tout est digne d'un château !! Le déjeuner est à la carte, mais nous pouvons choisir tout ce que l'on veut lorsqu'on a le déjeuner inclus. Le DJ quotidien commence à 16h et donne un ambiance festive que nous avons adoré. Nous y serions passées 7 jours facilement! Les couchers de soleils sont extraordinaires et nous pouvons souper au bord de la mer. Le personnel est très attentionné, gentil et joyeux. Il semble avoir beaucoup de plaisir à y travailler. C'est agréable pour les vacanciers.

2020 年 3 月に 3 泊滞在

Dash Teamからの返信 (投稿日 : 2020 年 5 月 6 日)

Thank you for staying at Dash Resort Langkawi and for your recent review on Expedia. It was our great pleasure to look after you and serve you according to our high standards. It is always good to know that our guests leave our hotel satisfied. We are glad to hear that the room was up to your expectations. We look forward to seeing you on your next trip to Langkawi!

10/10 (非常に良い)

Casper

2020 年 3 月 29 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2020 年 3 月に 5 泊滞在

Dash Teamからの返信 (投稿日 : 2020 年 5 月 6 日)

Thank you for your comment. We appreciate your feedback and we are happy to know that you had such a wonderful time during your stay at Dash Resort Langkawi.

8/10 (良い)

Michael&Mary、Bunbury West Australia

家族旅行

2020 年 3 月 16 日

良かった点 : 設備とサービス、施設のコンディションと設備

Lovely fresh clean room, I appreciated the very efficient air conditioning. Linen & towels first class. Reception staff friendly and helpful throughout our stay. I felt bar staff and restaurant staff needed more training. Overall We enjoyed our stay and would recommend to our friends and family.

2020 年 3 月に 7 泊滞在

Dash Teamからの返信 (投稿日 : 2020 年 5 月 6 日)

Dear Michael & Mary, thank you for your comment. We appreciate your feedback and we are happy to know that you had such a wonderful time during your stay at Dash Resort Langkawi. We are looking forward to welcoming you back to our hotel soon so as to create one more “Dashing” experience for you.

8/10 (良い)

Ann

グループ旅行

2020 年 3 月 5 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

2020 年 2 月に 6 泊滞在

Dash Resort Langkawiからの返信 (投稿日 : 2020 年 3 月 6 日)

Thank you for your comment. We appreciate your feedback and we are happy to know that you had such a wonderful time during your stay at Dash Resort Langkawi.

10/10 (非常に良い)

Liv Siren

2020 年 3 月 1 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2020 年 2 月に 5 泊滞在

Dash Resort Managementからの返信 (投稿日 : 2020 年 3 月 6 日)

Thank you for your comment & feedback. We appreciate your feedback and we are glad to know that you had such a wonderful time during your stay at Dash Resort Langkawi. We looking forward to deliver fabulous experience for your next visit.

10/10 (非常に良い)

syaza

2020 年 2 月 28 日

2020 年 2 月に 1 泊滞在

Dash Teamからの返信 (投稿日 : 2020 年 5 月 6 日)

Dear Syaza, thank you for your comment. We appreciate your feedback and we are happy to know that you had such a wonderful time during your stay at Dash Resort Langkawi. We are looking forward to welcoming you back to our hotel soon so as to create one more “Dashing” experience for you.

8/10 (良い)

Marie、Melbourne, Australia

カップルで旅行

2020 年 2 月 27 日

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備

Great location with an incredible pool area. We had a great 4 night stay and would happily recommend. Pros: - Great location with plenty nearby - Direct beach access and sun loungers on the beach - Incredible pool area with cabanas and a bar - We had local meals from the restaurant onsite and they were delish - We had breakfast included, and was an al la carte menu. Plenty of options and all really tasty - Room was lovely, as per the pictures and clean and tidy. Cons: - Room service quite slow, our room generally wasn't attended to until 3pm each day. That felt unusual to us, but may be the norm here. - Airport shuttle was cheekily listed 10 RM per person but charged as 35. They've since updated their listing after I raised this discrepancy with them.

2020 年 2 月に 4 泊滞在

Dash Resort Managementからの返信 (投稿日 : 2020 年 3 月 6 日)

Thank you so much for your recent stay at Dash Resort Langkawi. As a company takes great pride in taking care of its guests, your opinion matters a great deal to us. We believe that you having fabulous experience stay with us. Thank you so much for your constructive feedback and we always make our guest satisfaction are our priorities. By sharing your feedback, it's help us to improve the quality of service provided. We looking forward to welcoming you again at our Fabulous Dash Resort Langkawi.

8/10 (良い)

宿泊されたお客様

カップルで旅行

2020 年 2 月 26 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Bella struttura moderna e fronte mare. Hall e spazi comuni belli e d’effetto. Camere spaziose e funzionali. Piscina bella e da foto ricordo. Bella la musica per l’aperitivo. Anche i lettini spiaggia sono comodi, peccato per i pochi ombrelloni. Pulizie della camera fatte un po’ tardi ma sempre tutto ok. Grande rammarico per la colazione ma non per l’ottima qualità bensì per un servizio a la carte inadeguato, scadente, irritante per le mancanze e il ritardo. Non si può aspettare una vita per un caffè che ha il tempo di freddarsi prima che arrivi almeno una fetta di pane. Assolutamente inadeguato. Peccato perché era tutto perfetto. Mettete un bel buffet che è meglio!

2020 年 2 月に 9 泊滞在

Dash Resort Managementからの返信 (投稿日 : 2020 年 3 月 6 日)

Thank you for taking the time to share your constructive review. We sincerely apologize that you found your visit disappointing. The experiences you described are not characteristic of the level of service our colleagues strive to provide. Rest assured that further emphasizes on training in this area will be given so as to avoid re-occurrence. I do hope that you will allow us to treat you according to our high standards in the near future.

8/10 (良い)

宿泊されたお客様

2020 年 2 月 25 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Das Hotel was sehr interessant, Zimmer schön und sauber, leider keinen Balkon. Service Personal war schnell und freundlich, im Restaurant und an der Poolbaar. Pool sehr schön direkt am Meer, die Liegen sind leider nicht alle mit einer Matte ausgestattet und viel zu wenige Sonnenschirmme. Beim Einchecken fehlten ein paar infos. Ewas entäuscht für mich war, dass ich am Freitag und Samstag wegen BBQ keine möglichkeit hatte a la card zu bestellen. (ohne vorankündigung) Musik am Pool hat mir gefallen.

2020 年 2 月に 5 泊滞在

Dash Resort Managementからの返信 (投稿日 : 2020 年 3 月 6 日)

Thank you for taking the time to share your constructive review. We sincerely apologize that you found your visit disappointing. The experiences you described are not characteristic of the level of service our colleagues strive to provide. Rest assured that further emphasizes on training in this area will be given so as to avoid re-occurrence. I do hope that you will allow us to treat you according to our high standards in the near future.

4/10 (不満)

宿泊されたお客様

家族旅行, グループ旅行

2020 年 2 月 24 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

We felt that the theme 'Alice in Wonderland' did not work. There were insufficient parasols and areas of shade. The accommodation, apart from the main lobby had a worn and slightly dirty appearance. On the one occasion we had Dinner in house the food was very poor. The Breakfasts were a joke, completely disorganised, we never once got all that we ordered. On average we waited between 30 to 45 minutes to be served.

2020 年 2 月に 5 泊滞在

Guest Service Teamからの返信 (投稿日 : 2022 年 6 月 20 日)

Dear Anonymous, Greetings! Thank you for your feedback and we deeply apologize for the inconvenience that you encountered during your stay with us, we take feedback seriously and rest assured that your comment will be shared with the respective for future improvement. We hope that this will not deter you from coming back and stay with us again. Thank you.

10/10 (非常に良い)

宿泊されたお客様

グループ旅行

2020 年 2 月 23 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

very nice resort.. good facilities and swimming pool.. delicious food.. room floor was dusty during check in..

2020 年 2 月に 2 泊滞在

Dash Resort Managementからの返信 (投稿日 : 2020 年 3 月 6 日)

Thank you for your comment & feedback. We appreciate your feedback and concerned. As we always do our best level best to achieve the guest expectations and we are glad to know that you had such a wonderful time during your stay at Dash Resort Langkawi. Appreciate your We looking forward to deliver fabulous experience for your next visit.

4/10 (不満)

宿泊されたお客様

出張

2020 年 2 月 19 日

良かった点 : 設備とサービス

気になった点 : スタッフとサービス

Location and facilities are great. Service, or lack there of, clearly under staffed - poor Menu and food was lacking and represented poor value given what you got. Rooms were serviced after 4pm which at a time most return to a hotel after sightseeing. 8 days there and room failed to be serviced on 2 occassions.

2020 年 2 月に 8 泊滞在

Guest Service Teamからの返信 (投稿日 : 2022 年 6 月 20 日)

Dear Anonymous, Greetings! Thank you for your feedback and we deeply apologize for the inconvenience that you encountered during your stay with us, we take feedback seriously and rest assured that your comment will be shared with the respective for future improvement. We hope that this will not deter you from coming back and stay with us again. Thank you.

10/10 (非常に良い)

宿泊されたお客様

2020 年 2 月 15 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Bijna perfect!. Even wat meer toeristische info vantevoren krijgen en uitleg over het ontbijt en dan is het een 10 waard❣

2020 年 2 月に 4 泊滞在

Dash Resort Managementからの返信 (投稿日 : 2020 年 2 月 20 日)

Thank you for your comment & feedback. We appreciate your feedback and concerned. As we always do our best level best to achieve the guest expectations and we are glad to know that you had such a wonderful time during your stay at Dash Resort Langkawi. Appreciate your We looking forward to deliver fabulous experience for your next visit.

6/10 (普通)

Win、London

カップルで旅行

2020 年 2 月 15 日

良かった点 : スタッフとサービス

気になった点 : 施設のコンディションと設備

Only one sun umbrella available for 20 sun loungers on the beach this meant a daily wake up call of 5 am in order to secure some form of shelter from the sun. Any later all umbrellas would be taken. Pretty poor for a 4 star property that only a few sun umbrellas could be provided. Breakfast was very poor, usually cold and soggy and only a few options were eadible.

2020 年 2 月に 6 泊滞在

Guest Service Teamからの返信 (投稿日 : 2022 年 6 月 20 日)

Dear Win, Greetings! Thank you for your feedback and we deeply apologize for the inconvenience that you encountered during your stay with us, we take feedback seriously and rest assured that your comment will be shared with the respective for future improvement. We hope that this will not deter you from coming back and stay with us again. Thank you.

8/10 (良い)

Garry

2020 年 2 月 15 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2020 年 2 月に 3 泊滞在

2/10 (非常に不満)

宿泊されたお客様

2020 年 2 月 13 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2019 年 12 月に 5 泊滞在

Guest Service Team.からの返信 (投稿日 : 2022 年 6 月 20 日)

Dear Anonymous, Greetings! Thank you for your feedback and we deeply apologize for the inconvenience that you encountered during your stay with us, we take feedback seriously and rest assured that your comment will be shared with the respective for future improvement. We hope that this will not deter you from coming back and stay with us again. Thank you.

10/10 (非常に良い)

H.Y、Malaysia

カップルで旅行

2020 年 2 月 10 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Beachfront hotel, very relaxing to just chill next to the pool. Room was ok.

2020 年 2 月に 2 泊滞在

Dash Resort Managementからの返信 (投稿日 : 2020 年 2 月 12 日)

Thank you for your comment & feedback. We appreciate your feedback and we are glad to know that you had such a wonderful time during your stay at Dash Resort Langkawi. We looking forward to deliver fabulous experience for your next visit.

10/10 (非常に良い)

Rolf Ebbe

2020 年 2 月 4 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2020 年 1 月に 2 泊滞在

Dash Resort Management からの返信 (投稿日 : 2020 年 2 月 12 日)

Thank you for your comment & feedback. We are glad to know that you had such a wonderful time during your stay at Dash Resort Langkawi. We looking forward to deliver fabulous experience for your next visit.

4/10 (不満)

宿泊されたお客様

カップルで旅行

2020 年 2 月 2 日

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Would not recommend to stay at this hotel. We came for our honeymoon and were expecting a lovely hotel for $300AUD. When we arrived our airport transfer was not there. After 3 phone calls in one hour, our transfer finally arrived. At the hotel we were told that our room was not yet clean and ready to go (3:30PM). We were offered a complimentary soft drink whilst we wait. As expected the room was filthy. There was sand all over the floor, stains on almost every furniture surface, rubbish next to the bath (which also had remnants of the previous users bath bomb) and the garden in our garden view room was a pile of sand. Not the romantic entrance to our honeymoon that we expected!! All being said the view from the pool was lovely. Unfortunately the pool was also filthy (sand and mould throughout) and all of the sun lounges next to the pool are filthy and stained. The pool also smells due to sewage running down the side of it (I would not recommend swimming at the beach). Our garden view room was close to the pool. We were told that the DJ music stopped at 8, it did not stop until 10 and after this music was continued with loud crowds until midnight. We also had a large neon sign shining directly through our window and the curtains would not shut properly. Our breakfast order was lost and we had to wait 2 hours. We left 3 nights early and will never be back. Do not stay!

2020 年 1 月に 4 泊滞在

Guest Service Teamからの返信 (投稿日 : 2022 年 6 月 20 日)

Dear Anonymous, Greetings! Thank you for your feedback and we deeply apologize for the inconvenience that you encountered during your stay with us, we take feedback seriously and rest assured that your comment will be shared with the respective for future improvement. We hope that this will not deter you from coming back and stay with us again. Thank you.

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