Dear Robert,I am sorry that the hotel not accepting cash has offended you. I do personally still use cash, but I do have to follow the company's directive.I will share your feedback back to Mr MacDonald and the exc team to hope this may change in the future.Kind regardsVictoria WhiteGeneral Manager

Dear DP, Thankyou for taking the time to share your feedback after your recent visit to the Tickled Trout Hotel. We really appreciate your kind words and hope to welcome you again in the future. Kind regards Victoria White General Manager

Dear Rizwana, Thankyou for taking the time to share your feedback after your recent visit to the Tickled Trout Hotel. We really appreciate your kind words and hope to welcome you again in the future. Kind regards Victoria White General Manager

Dear Megan,Thankyou for taking the time to share your feedback after your recent visit to the Tickled Trout Hotel. I have just taken over as the General Manager at the beginning of the year and I appreciate your comments as they do give me an understanding of how our customers view the business.We are currently in the process of a full deep clean of all the bedrooms to ensure what we offer is as best presented as it can be as I am aware the rooms are slightly tired.I hope we welcome you again in the future and you can see the positive movement we are making. Kind regards Victoria White General Manager

Dear Marion, Thankyou for taking the time to share your feedback after your recent visit to the Tickled Trout Hotel. We really appreciate your kind words and hope to welcome you again in the future. Kind regards Victoria White General Manager

Dear Sam,Thankyou for a positive review of the hotel after your recent stay with us.It's great to hear how much you enjoyed your visit but I will take on board your comments regarding the shower and stock levels in the kitchen, with a will to improve in this area.We do hope we can welcome you again in the future.Kind regards Victoria WhiteGeneral Manager

Dear Tony, Thankyou for taking the time to share your feedback after your recent visit to the Tickled Trout Hotel. We really appreciate your kind words and hope to welcome you again in the future. Kind regards Victoria White General Manager

Dear Chris, Thankyou for taking the time to share your feedback after your recent visit to the Tickled Trout Hotel. We really appreciate your kind words and hope to welcome you again in the future. kind regards Victoria White General Manager

Dear Kevin, Its great to hear how much you enjoyed you're stay with us at The Tickled Trout and I really appreciate your kind words about the hotel. I do hope we can welcome you again in the future. Kind regards Victoria White General Manager

Hi Joanne,Thanks for taking the time to leave your feedback after your recent stay with us, we appreciate your kind scoring and hope to welcome you again in the future.Kind regardsVictoria WhiteGeneral Manager

Dear Mark, Thankyou for taking the time to share your feedback after your recent visit to the Tickled Trout Hotel. We really appreciate your kind words and hope to welcome you again in the future. Kind regards Victoria White General Manager

Dear JenniferThankyou for taking the time to share your feedback after your recent visit to the Tickled Trout Hotel. I have just taken over as the General Manager at the beginning of the year and I appreciate your comments as they do give me a real view of the hotel and where I need to start making improvements. I hope we welcome you again in the future and you can see the positive movement we are making. Kind regards Victoria White General Manager

Dear Laura,Thankyou for taking the time to score the hotel after your recent stay.We really appreciate your kind rating and hope to welcome you again in the future.Kind regardsVictoria WhiteGeneral Manager

Dear John,Sorry you didn't seem to enjoy your stay If you would like to shre your thoughts please do not hesitate to contact me.Kind regardsVictoria WhiteGeneral Manager

Hi Mr Rushworth,I have emailed you directly to discuss further.I appogise for any inconvenience caused.Kind regardsVictoria WhiteGeneral Manager

Hi Jennifer,Thats for a fantastic review, we hope to welcome you again in the future.Kind regardsVictoria WhiteGeneral Manager

Dear Phillip, Thankyou for taking the time to share your feedback after your recent visit to the Tickled Trout Hotel. We really appreciate your kind words and hope to welcome you again in the future. Kind regards Victoria White General Manager

Dear Ginette, Its great to hear how much you enjoyed you're stay with us at The Tickled Trout and I really appreciate your kind words about the hotel. I do hope we can welcome you again in the future. Kind regards Victoria White General Manager

Dear Sheila,Thankyou for your kind words, Its great to hear you have enjoyed your stay with us and we can't wait to welcome you again!Kind regards,Victoria WhiteGeneral Manager

Dear Rachel, Its great to hear how much you enjoyed you're stay with us at The Tickled Trout and I really appreciate your kind words about the hotel. I do hope we can welcome you again in the future. Kind regards Victoria White General Manager

Dear Basnayaka, Its great to hear how much you enjoyed you're stay with us at The Tickled Trout and I really appreciate your kind words about the hotel. I do hope we can welcome you again in the future. Kind regards Victoria White General Manager

Dear Kevin, Its great to hear how much you enjoyed you're stay with us at The Tickled Trout and I really appreciate your kind words about the hotel. I do hope we can welcome you again in the future. Kind regards Victoria White General Manager

Dear Hilary,Thankyou for you kind review of the hotel, we really appreciate your positive scoring and hope to welcome you again in the future.Kind regardsVictoria WhiteGeneral Manager

Dear Wendy, Its great to hear how much you enjoyed you're stay with us at The Tickled Trout and I really appreciate your kind scoring of the hotel. I do hope we can welcome you again in the future. Kind regards Victoria White General Manager

Dea Charlotte,I apologise you haven't enjoyed your recent stay with us at the Tickled Trout, if you would like to discuss this further please do contact me direct at the hotel.Kind regardsVictoria WhiteGeneral Manager

Dear Karen,Thankyou for taking the time to share your feedback after your recent visit to the Tickled Trout Hotel. I have just taken over as the General Manager this week and I appreciate your comments as they do give me a real view of the hotel and where I need to start making improvements. I hope we welcome you again in the future and you can see the positive movement we are making. Kind regards Victoria White General Manager

Dear Lindsey,Thankyou for taking the time to share your feedback after your recent visit to the Tickled Trout Hotel. I have just taken over as the General Manager earlier this year and I know the hotel is a little tired but have every intention of giving the place the love and attention it needs.I hope we welcome you again in the future and you can see the positive movement we are making. Kind regards Victoria White General Manager

Dear Alistair,Thankyou for taking the time to share your feedback after your recent visit to the Tickled Trout Hotel. I have just taken over as the General Manager earlier this year and I know I have some work to do to get the place back to its former glory, but I have every intention of giving th hotel the love and attention it deserves.I hope we welcome you again in the future and you can see the positive movement we are making. Kind regards Victoria White General Manager

Dear Steve,Its great to hear how much you enjoyed you're stay with us at The Tickled Trout and I really appreciate your kind words about the hotel. I do hope we can welcome you again in the future. Kind regards Victoria White General Manager

Dear Chris, Its great to hear how much you enjoyed you're stay with us at The Tickled Trout and I really appreciate your kind words about the hotel. I do hope we can welcome you again in the future. Kind regards Victoria White General Manager

Dear Jonathan, Its great to hear how much you enjoyed you're stay with us at The Tickled Trout and I really appreciate your kind words about the hotel. I do hope we can welcome you again in the future. Kind regards Victoria White General Manager

Dear Rebecca, Thankyou for taking the time to share your feedback after your recent visit to the Tickled Trout Hotel. I apologise there had been an issue with the bed, and it seemed to dip centrally, I will certainly share your feedback with the housekeeping team to improve and ensure your comments are used constructively.We really appreciate your kind words about the team and hope to welcome you again in the future. Kind regards Victoria White General Manager

Dear Mark,Thankyou for taking the time to share your feedback after your recent visit to the Tickled Trout Hotel. I have just taken over as the General Manager this week and I appreciate your comments as they do give me a real view of the hotel and where I need to start making improvements. I hope we welcome you again in the future and you can see the positive movement we are making. Kind regards Victoria White General Manager

Dear AndrewThankyou for taking the time to share your feedback after your recent visit to the Tickled Trout Hotel. I have just taken over as the General Manager this week and I appreciate your comments as they do give me a real view of the hotel and where I need to start making improvements. I hope we welcome you again in the future and you can see the positive movement we are making. Kind regards Victoria White General Manager

Dear Danny,Thankyou for taking the time to share your feedback after your recent visit to the Tickled Trout Hotel. I hope we welcome you again in the future and you can see the positive movement we are making. Kind regards Victoria White General Manager

Dear Bev, Its great to hear how much you enjoyed you're stay with us at The Tickled Trout and I really appreciate your kind words about the hotel. I do hope we can welcome you again in the future. Kind regards Victoria White General Manager

Thank you for your feedback.

Thank you for your feedback. I do apologise that your room temperature was to warm, and I do apologise for any inconvenience this may of caused. I am happy to hear that other than the room temperature you enjoyed your stay with us. Please note all points raise have been noted.We do hope to welcome you back in the near future.

Dear Guest,Please accept our apology for the smell when exiting the lift. We had recently had a flood on lower level and the corridor behind reception. You will be please to know that this has now been cleaned professional and the odor from the flood has gone. Thank you for your feedback and we look forward to welcoming you back in the near future.Kind regards,The management team.

Dear Guest,Thank you for your feedback, I am glad you enjoyed your stay with us. We look forward to welcoming you back in the near future.Kind regards,The management team.

Thank you for your feedback.

Thank you for your feedback, I am happy you enjoyed your stay with us.Kind regards,The management team.

Thank you for your feedback, we are happy you enjoyed your stay with us.

Thank you for your feedback, we look forward to seeing you again. Best wishes

Thank you for your feedback. Our windows are restricted due to health and safety regulations, my apologies if this was an inconvenience. I am happy to hear you enjoyed your stay, the food and service you received from our team. We pride ourselves on providing a high standard of customer service. We look forward to welcoming you back in the near future.Kind regards,The management team.

Thank you for your feedback. We look forward to welcoming you back in the near future.

Thank you for feedback, All the point you have raised have been noted.Kind regards,The management team.

Thank you for feedback, We are happy you enjoyed your stay with us and we look forward to welcoming you back in the near future.