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"This hotel was immaculate and the amenities were excellent. The female staff at the front desk were extremely friendly and helpful. One male staff at the front desk didn’t seem to care when I mentioned the bagels at breakfast were stale. I was disappointed at his reaction. :( Otherwise a good stay!"

"Great breakfast and a very nice room."

"Amazing staff, great activities, rooms need a bit of an update, but overall wonderful time! "

"Always a great stay in one of the chalets. "

"Clean room, nice view"

"The view is incredible. The cottage is charming, especially when the wood fireplace is roaring. There were lots of games to play, the kitchen is well stocked with all the utensils and pots and pans. Steve was great to communicate with. Bring hand towels and as well as bath towels."

"Things not functional in the room.. no heating while it’s snowing outside "

"Room was clean and fully stocked. Winter activities did not live up to expectations. Equipment available (snowshoes) but no where to use it. No trails or even suggestions of where we could go to snowshoe. Snow and ice removal could have been improved. Limited parking due to snow. Ice buildup on road to our building and on stairs to our room was very dangerous!"

"The on site staff were accommodating. When we arrived the fireplace wasn’t working and the room had two portable heaters. We fell into an extreme cold (-36 feels like -44) alert and requested a third portable heater. The staff offered to replace our fireplace while we went out for breakfast. This helped manage the cold for the remainder of the stay."