レイク・キャサリン ホテル

「Our room was not clean, and some parts had clearly not been cleaned or maintained for some time. There were large scuffs/dirt in the main part of the hotel room, spots/stains on the wall above the bathroom trash can, and a Cheeto on the bathroom floor. The soap/shampoo/conditioner dispenser in the shower was nearly empty and not labeled. I wouldn't recommend this hotel to others based on the cleanliness of the room itself. We've stayed in less expensive hotels with significantly higher...

「The room was very clean and tidy. The breakfast was satisfactory, the dining room was very cold though. The cleaning and cooking staff were very friendly and attentive. The biggest thing I didn't care for was, the 25 dollar early check in fee I was charged, for checking in 2 hours early. I thought that was unnecessary. That's really my main complaint.」

「clean, kind and helpful staff- breakfast was okay, but could have been better, slim pickens and eggs were in some sort of liquid residue from possibly being in a steaming pan? The food choices were slim because it was not being refilled timely.」

「Great hotel and very clean, I would recommend this place to anyone.」

「Good」

「他州から来たので、駐車場にゲートがあるのが初めてだったので、治安が悪いのではと不安に感じた。チェックインは親切にして説明して下さって、スムーズでした。ホテル周辺は治安が良くないと感じました。 ホテル自体はとても古く、部屋に古い匂いが染み付いている。今回は安さ優先で選んだので、価格相応で満足出来てます。」

「ハウスキーピングに不満あり。」

「I had a wonderful experience. The staff was great. My room was wonderful. Overall an amazing experience.」

「I booked a king bed balcony and it was changed to a double bed room. I don’t get explanation or notice and was very disappointed. The staff wasn’t helpful in updating the room to the correct one and I had to stay in the same room with double.」

「ホテルスタッフは挨拶、おはよう　ありがとう　の挨拶がなかったのには驚きでした。1人だけのスタッフではなく、フロントスタッフは業務的な対応のみ。 ヒルトンホテルは、ゲストに対しての接客を教えてないのでしょうか。」

「歴史ある建物、必要最低限の設備が整っており快適でロマンティックなホテルです。 スタッフは24時間滞在、フレンドリーで居心地も良いです。 場所はバーボンストリートにもフレンチマンストリートにもアクセスしやすく、静かで、近くには素敵なギャラリーや雑貨屋もあります。」

「Good notel except one thing In morning,, less hot shower water 」

「フレンチクオーターにあり、St. Louis Cathedralまで徒歩30秒と立地が素晴らしい ホテルの雰囲気も良く、中庭でのんびりできます」

「The room looks clean and room maid service was excellent.」