We were six young women staying for five days. Everything was clean when we arrived and it looked exactly like the pictures. Great! On the balcony was some stuff left from workers but we weren't too concered. Unfortunately, we arrived two hours later than anticipated, around 7 pm, since our flight was delayed. Because of that, nobody showed us the property e.g. where we could put our trash, how to get to the pool ect. We realised that we only had two rolls of toilet paper which is why we quickly went shopping that same night. Since we had to leave so quickly we didn't realise that we were missing blankets for the sofa bed in the living room. When we got home and saw that, we tried contacting somebody and after a pretty rude 'No, I can't help you with that at this time' (11 pm) we received a call back 45 minutes later and a maid had to come at midnight to deliver a blanket. Although it was a lot of stress, we eventually were happy that everybody had a bed to sleep in with blankets and pillows.
The next day we were all getting ready to go out when all of a sudden there was a man standing on our balcony. Turns out he was one of the workers and came to get the stuff. We were a bit startled and told the agency about it. They apologized and told us, it wouldn't happen again. But once again, these men cam the next morning, while we were still in bed and showering etc. Please, please, please make sure to tell your visitors before sending workers on their balconies! We were extremely concerned. Once again, they apologized but we didnt leave the blinds up anymore when we left, since there were so many people who could just get on the balcony on the second floor.
Overall we did have a great time though! Be aware that the chairs are quite old and the white leather comes off and you will have it in the whole apartment. Also, the sofa bed might be fine for two children or one adult, but two adults can't sleep comfortably on there. We would have liked to have some more stuff in the beginning as we had to buy basically everything (trash bags, toilet paper, oil etc.) and left a lot there as we couldn't take it home. But most of thecommunication went really smoothly, especially before our arrivel and they made sure, we had a transfer booked etc.