バー (施設内)

イビス キーウ シティ センターの口コミ

3 out of 5
イビス キーウ シティ センター
Taras Shevchenko Boulevard 25, Kyiv

口コミ

8.6

非常に良い

評価 10 - 805 件の口コミ中 328 件が非常に良い" "
評価 8 - 805 件の口コミ中 380 件が良い" "
評価 6 - 805 件の口コミ中 70 件が普通" "
評価 4 - 805 件の口コミ中 13 件が不満" "
評価 2 - 805 件の口コミ中 14 件が非常に不満" "

9.2/10

清潔度

8.8/10

スタッフとサービス

8.6/10

設備とサービス

8.8/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 12 月に 3 泊滞在
Alexandra Rudaからの返信 (投稿日 : 2020 年 2 月 3 日)
Dear Guest, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates as it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Alexandra Ruda - Quality Manager

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 12 月に 1 泊滞在
Roman Grygoriev - Front Office Manager Assistant からの返信 (投稿日 : 2019 年 12 月 19 日)
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roman Grygoriev - Front Office Manager Assistant

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very clean and convenient hotel in optimal distance to the heart of Kiev. Nice breakfast, good view, if you are put on higher floor and especially with a view to the railway station. Helpful staff. Quick check-out service available.
2019 年 12 月に 2 泊滞在
Roman Grygoriev - Front Office Manager Assistant からの返信 (投稿日 : 2019 年 12 月 19 日)
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roman Grygoriev - Front Office Manager Assistant

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 7 月に 3 泊滞在
Yulia Sivashova - Front Office Managerからの返信 (投稿日 : 2019 年 7 月 23 日)
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager

8/10 (良い)

宿泊されたお客様

2019 年 4 月に 3 泊滞在
Yulia Sivashova - Front Office Managerからの返信 (投稿日 : 2019 年 4 月 24 日)
Dear Guest, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev and for your feedback. I was happy to read that you enjoyed your stay with us and hope it won’t be too long before we have the opportunity to welcome you back at ibis Kiev City Center hotel. Sincerely, Yulia Sivashova - Front Office Manager

8/10 (良い)

Sadao

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
格安で快適
地下鉄の駅から5分ほどなので、立地はまあまあです。部屋はそれほど広くはありませんが、新しくてキレイです。格安で泊まるならやっぱりイビスですね。この料金ならコスパは高いです。今回は朝食なしのプランだったので、朝食は外で食べました。物価の安い国はありがたいです。当然ホテルで食べるより安くすみました。
2018 年 8 月に 2 泊滞在
Evgenia Bykovtsevaからの返信 (投稿日 : 2018 年 8 月 10 日)
Dear Sadao, Thank you for staying at ibis Kiev City Center hotel and for taking time to share with us your impressions following the recent stay with us. I was happy to read that overall you enjoyed your stay with us and especially enjoyed our clean rooms. I sincerely hope that your stay with us was smooth and comfortable and it won’t be too long before we have the opportunity to welcome you back at ibis Kiev City Center hotel. Sincerely, Evgenia Bykovtseva - Quality Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
リーズナブルなホテル
1泊6000円位で宿泊しました。 イビスホテルは世界各国にありますが、キエフでも安心して宿泊できるレベルでした。 ホテル目の前の通りは、大通りで不安なく歩けました。 最寄りの地下鉄駅までは、少し歩かなければならないのが残念なところ。 徒歩圏内にスーパーがあるのも良かった点です。
2018 年 6 月に 3 泊滞在
Evgenia Bykovtsevaからの返信 (投稿日 : 2018 年 6 月 22 日)
Dear Guest, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Evgenia Bykovtseva - Quality Manager

8/10 (良い)

Sumiya

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ビジネスとしては値段も手ごろでよいホテルだと思う。
2017 年 6 月に 2 泊滞在
Dear Sumiya, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olga Vovkogon - Reservation and Quality Manager

8/10 (良い)

Noriko、Vienna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
お手頃価格でロケーション抜群のホテル
シティーセンターにあるホテルです。最高のロケーションにも関わらず、周辺の高級ホテルと比べるとリーズナブルな価格です。 ビュッフェスタイルの朝食(6ユーロ程)は、すごく豪華なわけではないですが、十分な内容でした。 ホテルは全室、シャワールームのみですので、バスタブご希望の方には不向きかもしれません。
Quality managerからの返信 (投稿日 : 2017 年 4 月 21 日)
Good afternoon, Noriko! Thank you very much for finding the time to post your comments following the recent stay at ibis Kiev City Center hotel. We appreciate your positive comments regarding our team members, it is very important for us. Yes, truly, as we are following the standards of the ibis brand worldwide, in all of the rooms only shower cabins are available. Thank you again for sharing your concerns. We hope to welcome you back very soon! Sincerely, Anastasia Krizhevskaya

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、客室の快適度
安くてコンビニエント!
料金もリーズナブルで、ビジネスホテルとして快適。
Quality managerからの返信 (投稿日 : 2016 年 4 月 30 日)
Dear guest, Thank you very much for your comment. We will be always happy to see you at ibis Kiev City Center hotel. Sincerely,

8/10 (良い)

Tsuyoshi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
安くて快適
市内中心部に比べてかなり安くまだ新しいホテルなので快適に過ごせた。 しかし冷蔵庫がないので、(どこもそうなのか?)街で売っているビールは冷えていないのであればよかったと思います。歯ブラシは有料で、朝食は現地価格に比べてやや高め3日ともほぼ同じメニューだったので初日だけでいいかも? 市内中心まで歩いて20分タクシーだと5分位。地下鉄徒歩8分くらい(あまり現地の人もお勧めはしませんでした安いですが)
Quality managerからの返信 (投稿日 : 2016 年 3 月 26 日)
Dear Guest, thank you very much for such a detailed comment regarding your stay at ibis Kiev City Center hotel. we will always be happy to welcome you again. sincerely,

10/10 (非常に良い)

Ikuo、日本

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
特に日没後にキエフに行くときには
2015年9月に三泊しました。空港からキエフ中央駅南口まではSKY.BUS。駅構内を北口まで通り抜けると正面方向にIBISのネオンが見えます。歩いて15分ほどかかりますが、一本道ですし、初めての街で分かりやすいのは、特に夜着いた場合などは大きな利点です。キエフの代表的な観光地は徒歩圏内ですし、地下鉄駅も徒歩5分ほど。 ホテル室内の清掃も行き届き、スタッフも有能で申し分ありませんでした。ホテル内にATMがあるのも便利でした。
Quality managerからの返信 (投稿日 : 2016 年 1 月 2 日)
Dear Guest, Thank you very much for positive feedback regarding your stay at ibis Kiev City Center hotel. We treat very seriously what we promise to our guests that is why your feedback is so important. We will be happy to accommodate you again during your next visits to Kiev.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

10/10 (非常に良い)

Kimmo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Andrii SHYPOV - Front Office Managerからの返信 (投稿日 : 2024 年 2 月 23 日)
Dear Guest,Thank you for choosing ibis Kyiv City Center hotel for your accommodation in Kyiv. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kyiv City Center hotel soon.Sincerely,

6/10 (普通)

Ben

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
2023 年 11 月に 2 泊滞在
Andrii SHYPOV - Front Office Manager からの返信 (投稿日 : 2023 年 11 月 29 日)
Dear Ben,Thank you very much for choosing ibis Kyiv City Center hotel and for taking time to post your feedback following the recent stay at our hotel. As I can see, unfortunately, you are not 100% satisfied with your stay. Opinion of our guest is extremely important for us, as the comfort of our guests is the highest priority. As we strive to provide superior service for each of our guests, therefore we kindly ask you to provide as with more detailed information about all inconveniences emerged during your last stay. Thank you again for your feedback. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,Andrii SHYPOV - Front Office Manager

8/10 (良い)

Veniamin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good hotel
Hard to park. Convinient location.
2023 年 10 月に 1 泊滞在
Andrii SHYPOV - Front Office Manager からの返信 (投稿日 : 2023 年 11 月 29 日)
Dear Veniamin,Thank you for choosing ibis Kyiv City Center hotel for your accommodation in Kyiv. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kyiv City Center hotel soon.Sincerely,Andrii SHYPOV - Front Office Manager

10/10 (非常に良い)

Dr. Kenneth P.

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Safe in Kyiv
nice hotel, clean, convienent for our stay and the places we needed to be. Felt safe, helpful staff at the front desk, nice food services. No complaints at all.
2023 年 9 月に 6 泊滞在
Andrii SHYPOV - Front Office Manager からの返信 (投稿日 : 2023 年 10 月 2 日)
Dear Dr. Kenneth,We very much appreciate your comments regarding your stay at the ibis Kyiv City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Andrii SHYPOV - Front Office Manager

8/10 (良い)

Alexander

2023 年 9 月に 6 泊滞在
Andrii SHYPOV - Front Office Manager からの返信 (投稿日 : 2023 年 10 月 2 日)
Dear Alexander,We very much appreciate your comments regarding your stay at the Ibis Kyiv City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Andrii SHYPOV - Front Office Manager

10/10 (非常に良い)

Johnny

良かった点 : スタッフとサービス、施設のコンディションと設備
this hotel is in a very good location near the University Metro Station and also the Central Train Station and the pricing for the room was reasonable. Also, there is a very good breakfast available every morning from 6 to 10 AM, with a good selection of bacon, sausages, eggs, waffles, different side dishes, fruit and all at a good price. I like this hotel very much and I have stayed there several times already when I have been in Kyiv.
2023 年 6 月に 2 泊滞在
Andrii SHYPOV - Front Office Managerからの返信 (投稿日 : 2023 年 6 月 23 日)
Dear Johnny,We very much appreciate your comments regarding your stay at the ibis Kyiv City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 (良い)

Johnny

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very good location, easy to walk to everywhere, Train Station and Metro Station 15 minute walk from hotel, many goo restaurants within walking distance, also the Botanical Garden is not far. Breakfast buffet is good, both hot and cold food options, fresh fruit, pastries, bread, juices, coffee, tea. Desk personnel speak Ukrainian, English and Russian. Probably the only drawback for me here is the room was very small and it was very difficult to get into the shower stall because of how the bathroom is arranged, I would have given this hotel 5 starts except for that and I will still stay here again.
2023 年 6 月に 2 泊滞在
Andrii SHYPOV - Front Office Manager からの返信 (投稿日 : 2023 年 6 月 19 日)
Dear Johnny,We very much appreciate your comments regarding your stay at ibis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 (非常に良い)

Olivier

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect for a day
Super service pour cette période de guerre Belle vue de la chambre
2023 年 2 月に 1 泊滞在
Andrii SHYPOV - Front Office Manager からの返信 (投稿日 : 2023 年 2 月 15 日)
Dear Olivier,We very much appreciate your comments regarding your stay at the ibis Kyiv City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 7 月に 1 泊滞在

8/10 (良い)

Chissey

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
N/a
2022 年 6 月に 4 泊滞在
Andrii SHYPOV - Front Office Managerからの返信 (投稿日 : 2022 年 7 月 15 日)
Dear Chissey, We very much appreciate your comments regarding your stay at ibis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrii SHYPOV - Front Office Manager

10/10 (非常に良い)

Mariia

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Takk
Takk for hyggelig opphold. Alt var greit!
2022 年 2 月に 5 泊滞在
Andrii SHYPOV - Front Office Managerからの返信 (投稿日 : 2022 年 2 月 23 日)
Dear Mariia, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely,

10/10 (非常に良い)

Andrew

2022 年 1 月に 2 泊滞在
Sincerely, Yulia Sivashova - Front Office Manager からの返信 (投稿日 : 2022 年 1 月 31 日)
Dear Andrew, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 (非常に良い)

veysel

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
All is good
2022 年 1 月に 3 泊滞在
Yulia Sivashova - Front Office Managerからの返信 (投稿日 : 2022 年 1 月 31 日)
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yulia Sivashova - Front Office Manager

8/10 (良い)

Robert

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 1 月に 1 泊滞在

6/10 (普通)

Isa

グループ旅行
良かった点 : 設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Personal unfreundlich
2022 年 1 月に 7 泊滞在
Yulia Sivashova - Front Office Managerからの返信 (投稿日 : 2022 年 1 月 13 日)
Dear Isa, Thank you for taking the time to tell us about your experience at the {hotel}. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yulia Sivashova - Front Office Manager

10/10 (非常に良い)

OMER HAMDI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Loved to stay in IBIS hotel in Kyiv
I had a room facing the Tarasa Schevschenka blvd on the 13th floor. Nice view at night. The room is small but ideal for solo travelers like me or even a minimalist couple. Housekeeping was daily and clean, bed was comfortable. Would be nice to have a cooker (to have some tea or late coffee) in the room. Reception is very helpful, kind and welcoming. Breakfast is very good. Very close the central train station, metro and walking distance to so many attractions around the city.
2021 年 12 月に 7 泊滞在
Yulia Sivashova - Front Office Managerからの返信 (投稿日 : 2022 年 1 月 12 日)
Dear Omer, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Yulia Sivashova - Front Office Manager

8/10 (良い)

Anatolii

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Veldig ren hotell, personell er serviceinnstilt og hyggelig.
2022 年 1 月に 1 泊滞在
Yulia Sivashova - Front Office Managerからの返信 (投稿日 : 2022 年 1 月 12 日)
Dear Anatolii , Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Yulia Sivashova - Front Office Manager

10/10 (非常に良い)

James

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Stay liked the area room was comfortable for the price paid
2021 年 10 月に 4 泊滞在
Yulia Sivashova - Front Office Managerからの返信 (投稿日 : 2022 年 1 月 12 日)
Dear James, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yulia Sivashova - Front Office Manager

10/10 (非常に良い)

Kutay

2021 年 12 月に 4 泊滞在
Yulia Sivashova - Front Office Managerからの返信 (投稿日 : 2022 年 1 月 4 日)
Dear Kutay, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Yulia Sivashova - Front Office Manager

10/10 (非常に良い)

Seta

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 12 月に 6 泊滞在
Yulia Sivashova - Front Office Managerからの返信 (投稿日 : 2022 年 1 月 4 日)
Dear Seta, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Yulia Sivashova - Front Office Manager

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 12 月に 7 泊滞在
Yulia Sivashova - Front Office Managerからの返信 (投稿日 : 2022 年 1 月 4 日)
Dear Guest, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Yulia Sivashova - Front Office Manager

8/10 (良い)

Doron

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 12 月に 1 泊滞在
Shypov Andrii - Assistant Reservation Managerからの返信 (投稿日 : 2021 年 12 月 14 日)
Dear Guest, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely,

10/10 (非常に良い)

Robert

出張, 家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good location
2021 年 12 月に 2 泊滞在
Shypov Andrii - Assistant Reservation Managerからの返信 (投稿日 : 2021 年 12 月 14 日)
Dear Robert, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely,

10/10 (非常に良い)

Young Wan

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great quality with good price
Cozy bedroom!
2021 年 12 月に 1 泊滞在
Shypov Andrii - Assistant Reservation Managerからの返信 (投稿日 : 2021 年 12 月 14 日)
Dear Mr. Wan, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely,

6/10 (普通)

MOHAMMED

良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス
اسواء موظفه في اوكرانيا عندهم اسمها والقاء Olga
فندق مثل باقي ٣ نجمات لايوجد خدمة حمل الحقائب والثلج انت تاخذه لحد ١٠ بالليل وبعدها يقفل المطعم، لازم سيارة اذا بتروح الشارع الرئيسي خريشات مافيه حوله اي شي الا بالخلف مطعم افطار ممتاز كيف كروسان وقريب منه مررره تروح مشي نايت كلوب مشهور بس كله ربعنا لذلك ما دخلته، فيه سوبر ماركت نهاية الشارع وكنتاكي وصراف سعره ممتاز ايضآ يوجد مول اخر قريب منه صغير المول مافيه مطاعم وتصميمه غريب. ميزة الاوتيل انه نظيف لكن الغرف مرررر صغيره والحمام اصغر. يضعون زجاجات ماء ٢ عند اول الاقامه بعدها انت تروح تأخذ منهم كل يوم !! وفيه مررره رحت واسوا موظفه قابلتني بكل اوكرانيا اسمها Olga وإلغاء مرررره سئية وأسلوبها كذلك سئي وجلست تستهبل علي وبعد ما طلبت المشرف او المدير بلغوني انه ما يداوم الا ٨:٣٠ الصباح. بصراحه فرعهم الي في لفيف فوق الممتاز وكذلك موقعه وانا سكنت فيه اكثر من مره انصح في الي بلفيف
2021 年 11 月に 2 泊滞在
Yulia Sivashova - Front Office Managerからの返信 (投稿日 : 2022 年 1 月 4 日)
Dear Mohammed, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yulia Sivashova - Front Office Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 11 月に 6 泊滞在
Yulia Sivashova - Front Office Managerからの返信 (投稿日 : 2022 年 1 月 4 日)
Dear Guest, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Yulia Sivashova - Front Office Manager

10/10 (非常に良い)

Benedikt

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Gutes Hotel in optimaler Lage. Sauberes Zimmer und Bad, beides groß genug. Frühstücksbuffet reichhaltig
2021 年 11 月に 3 泊滞在
Yulia Sivashova - Front Office Managerからの返信 (投稿日 : 2021 年 11 月 26 日)
Dear Benedikt, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yulia Sivashova - Front Office Manager

8/10 (良い)

Giulio

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very nice hotel.
Nice stay for a quick overnight. Good restaurant and attentive service. Well done!
2021 年 11 月に 2 泊滞在
Yulia Sivashova - Front Office Managerからの返信 (投稿日 : 2021 年 11 月 26 日)
Dear Giulio, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Yulia Sivashova - Front Office Manager

6/10 (普通)

宿泊されたお客様

出張
良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス
2021 年 11 月に 2 泊滞在
Yulia Sivashova - Front Office Managerからの返信 (投稿日 : 2021 年 11 月 26 日)
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Yulia Sivashova - Front Office Manager

10/10 (非常に良い)

Stig

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Kjæresteopphold
Helt ok hotell med god service
2021 年 11 月に 2 泊滞在
Artur Shvets-Bohdanov - Front Office Managerからの返信 (投稿日 : 2021 年 11 月 9 日)
Dear Stig, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. Our team really hope that your next visit will be as pleasant as the previous one.

10/10 (非常に良い)

George

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 10 月に 10 泊滞在
Yulia Sivashova - Front Office Managerからの返信 (投稿日 : 2021 年 11 月 26 日)
Dear George, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yulia Sivashova - Front Office Manager

10/10 (非常に良い)

EMRE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very pleasant stay!
2021 年 10 月に 3 泊滞在
Artur Shvets-Bohdanov - Front Office Managerからの返信 (投稿日 : 2021 年 11 月 8 日)
Dear Emre, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 (非常に良い)

OMER

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Merkezi bir konumda
Konumu çok güzel Otel Çok Temiz ve modern her konuda yardımcı olan bir personel var konforlu herkese tavsiye ederim
Cadde Karşından Otel görünümü
2021 年 10 月に 3 泊滞在
Shypov Andrii - Assistant Reservation Managerからの返信 (投稿日 : 2021 年 11 月 4 日)
Dear Omer, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely,

4/10 (不満)

akram、bozeman

出張
Overall not so great with lacking some improvements.
2021 年 10 月に 6 泊滞在
Yulia Sivashova - Front Office Managerからの返信 (投稿日 : 2021 年 11 月 26 日)
Dear Akram, Thank you for taking the time to tell us about your experience at the ibis Kiev City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yulia Sivashova - Front Office Manager

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2021 年 10 月に 3 泊滞在
Yulia Sivashova - Front Office Managerからの返信 (投稿日 : 2021 年 10 月 29 日)
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Yulia Sivashova - Front Office Manager

8/10 (良い)

Sabahattin

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Temiz ve güzel oda. Herşey düşünülmüş. Sadece tek problem tüm ibislerde olduğu gibi küçük oda. Başka sorun yok.
2021 年 10 月に 3 泊滞在
Yulia Sivashova - Front Office Managerからの返信 (投稿日 : 2021 年 10 月 29 日)
Dear Sabahattin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yulia Sivashova - Front Office Manager

8/10 (良い)

Yusuf

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Temizlik
Temiz ucuz konforlu
2021 年 10 月に 3 泊滞在
Shypov Andrii - Assistant Reservation Managerからの返信 (投稿日 : 2021 年 10 月 27 日)
Dear Guest, We very much appreciate your comments regarding your stay at ibis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,