Kurume Civic Center

The place itself is really good for the price, but at night you can hear the apartments next to you and above you and since you're near the bridge you hear alot of cars. Check in process is bad as the listing says that within 24 hours they'll send you the access code but in reality they send it at 3 pm which means you stress over the fact that you're going to your accommodation without a code and they don't respond.

Positives include clean and tidy room equipped with good amenities, a small kitchen with cookware and washing machine within the room.. Negatives include the unmanned facility (virtual front desk).. instructions on how to check in were sent the day of check in during travel time and was stressful to chase the email with instruction to the junk mail folder. To their credit, they were prompt in replying to inquiries online whenever needed, usually within minutes but one has to fill an online form requesting to enter all information about reservation for every inquiry no matter how small it is. Also, I was able to check in later than the listed time which was nice because my inbound flight was delayed by >1h..

We had a very satisfying and excellent experience during our 8-night stay at INNEST HAKATA. In fact, we felt at home. The room (we booked a superior triple room for 2 adults and 2 kids) was spacious and very clean, with a balcony. It had a functional kitchen, with all required utensils and tableware, a two-stove induction cooktop, a microwave oven, and a refrigerator. There was a washing machine and hair dryer in the bathroom, which was separate from the toilet. What we like the most is the convenient location, just a few minutes' (~5 mins) walk from Hakata Canal City and Kushida Shrine Station and ~10-12 min walk from Hakata Station, also with many restaurants and convenience stores nearby. Though the facility is unmaned but, the check-in and check-out process was very smooth as per the instructions shared with us. There was a Tablet in the room with all the details of emergency contacts and wifi credentials. Overall, an excellent experience and a place we would be happy to stay at again. Highly recommended!