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ザ シェルシー・クラビ ラグジュアリー ビーチフロント リゾート＆プールヴィラの口コミ

5 out of 5
ザ シェルシー・クラビ ラグジュアリー ビーチフロント リゾート＆プールヴィラ
999 Moo 6, Sai Thai, Muang, Krabi, Krabi

口コミ

9.0

とても素晴らしい

評価 10 - 87 件の口コミ中 58 件が非常に良い" "
評価 8 - 87 件の口コミ中 18 件が良い" "
評価 6 - 87 件の口コミ中 6 件が普通" "
評価 4 - 87 件の口コミ中 3 件が不満" "
評価 2 - 87 件の口コミ中 2 件が非常に不満" "

9.6/10

清潔度

9.4/10

スタッフとサービス

8.6/10

設備とサービス

9.6/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

10/10 (非常に良い)

SAORI

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2018 年 8 月に 5 泊滞在
Ekkawi C.からの返信 (投稿日 : 2018 年 8 月 28 日)
Dear guest Thank you for your rating.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
far from Ao Nang Beach
2018 年 6 月に 6 泊滞在
Ekkawi Cからの返信 (投稿日 : 2018 年 7 月 4 日)
Dear Guest, Thank you for your feedback, to being a bit far from Aonang is really benefits for all the guest who want to escape from the busy place, resort also provide the free shuttle bus to Aonang as per roster, We hope you enjoyed your stay with us.

10/10 (非常に良い)

sawako、italia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
リラックスの出来るホテル
ホテルとホテルの従業員は最高でした。ただ1つ言いたいことはアオナンから車で15分くらいなんですがシャトルバスがもう少し時間帯を多くして欲しいです。その他は最高!
2017 年 11 月に 10 泊滞在
Ekkawi C/からの返信 (投稿日 : 2017 年 11 月 27 日)
Dear Guest, Thank you for your comment, we will bring your feedback to department concerned for improvement. And we look forward to welcome you back in the next holiday.

10/10 (非常に良い)

Victoria

2024 年 3 月に 4 泊滞在

8/10 (良い)

Anna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
holiday
Everything was great, only few downsides - lack of variety of food, more activities needed but overal for relaxing holiday perfect! lovely beach and swimming poll! Sticky rice with mango- amazing!!!
2023 年 11 月に 5 泊滞在

10/10 (非常に良い)

Adrian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 3 泊滞在
Stefan Rehmからの返信 (投稿日 : 2023 年 10 月 17 日)
Hello Adrian, Greetings from The ShellSea Krabi. We appreciate your stay and the outstanding 10 out of 10 you've shared on hotels.com. We eagerly anticipate your return visit. Warm Regards, Stefan Rehm Group General Manager The ShellSea Krabi Aonang Villa Resort

10/10 (非常に良い)

Chen Nee

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hotel comfort and aesthetics are great. Enjoyed the hotel spa as well! Hotel is away from the center hype area, so if you are looking for some peace and quiet you can consider this hotel. Hotel also provides free shuttle (on a schedule) to ao nang downtown.
2023 年 8 月に 3 泊滞在
Stefan Rehmからの返信 (投稿日 : 2023 年 10 月 17 日)
Dear Chen Nee, Greetings from The ShellSea Krabi. Thank you for sharing your experience with us. We're delighted to hear that you found comfort and enjoyed the aesthetics of The ShellSea Krabi. It's wonderful to know that you had a great experience at the hotel spa as well.We appreciate your understanding of the hotel's peaceful location and the convenience of our free shuttle service to Ao Nang downtown. It's always a pleasure to offer our guests a peaceful retreat away from the bustling city center.If you ever decide to return to Krabi, we would be thrilled to welcome you back to The ShellSea Krabi for another relaxing stay.Warm regards,Stefan RehmGroup General ManagerThe ShellSea Krabi Aonang Villa Resort

8/10 (良い)

Brie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We stayed in a pool villa and really enjoyed our time at the Shellsea. Mark who drove the shuttle, was terrific and friendly. The resort is beautiful. Great place to stay in Krabi, however our only complain is there was nothing to do in the evenings. It lacked atmosphere, so the only option for us was to go to town at night. The Shellsea is a bit far from town and their shuttle’s last pick up was at 6pm. We ended up finding a great restaurant with better prices near the beach in Ao Nang that had a fire show in the evenings and live music. Bummer we had to leave the resort to find some evening entertaining.
2023 年 6 月に 5 泊滞在
Stefan Rehmからの返信 (投稿日 : 2023 年 10 月 17 日)
Dear Brie,Thank you for choosing The ShellSea for your stay in Krabi and for taking the time to share your feedback.We're delighted to hear that you enjoyed your time at our resort and that Mark, our shuttle driver, made a positive impression. Your comments about the resort's atmosphere in the evenings are valuable, and we'll certainly take them into consideration as we continually seek to enhance our guest experience. While we aim to provide a peaceful and relaxing environment, we'll explore options for evening entertainment to better serve our guests.Should you decide to return to Krabi and stay with us again, we look forward to offering an even more enjoyable experience.Warm regards,Stefan RehmGroup General ManagerThe ShellSea Krabi Aonang Villa Resort

10/10 (非常に良い)

Francesca、Kingston Upon Thames

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing resort in a quite place with a private beach and two swimming pools. Rooms were clean and modern and the staff was lovely.
2023 年 4 月に 4 泊滞在
Stefan Rehmからの返信 (投稿日 : 2023 年 10 月 17 日)
Dear Francesca,Thank you for choosing The ShellSea Krabi for your stay, and for your kind words. We're thrilled to hear that you enjoyed our beautiful resort, private beach, and swimming pools. Clean and modern rooms, as well as the lovely staff, are always priorities for us.We hope to welcome you back for another amazing experience in the future.Warm regards,Stefan RehmGroup General ManagerThe ShellSea Krabi Aonang Villa Resort

6/10 (普通)

Christopher

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The resort is very pretty, very clean, very comfortable. But it is in the middle of nowhere. If you have a car, this will not be an issue. We were only there three nights, and had never needed a car anywhere else in Thailand. You can’t get anywhere without one. They’ll call you a cab, and it will cost 2-4x what Grab costs you to get back to the hotel. They have a shuttle to take you to Ap Nang and Ao Nang ONLY, and it has very limited predetermined departure and return times. The hotel food is, unfortunately, not great aside from breakfast. There’s a place called God-Le restaurant just down the street that is idyllic and delicious. The beach at the resort is mucky and unusable at low tide. If they provided a better shuttle service, this would be a much better hotel. If it was closer to…anything…it would be a better hotel. If you’re just looking to sit by the pool and not see Thailand, or if you have a rental, it’s great.
2023 年 2 月に 3 泊滞在
Stefan Rehmからの返信 (投稿日 : 2023 年 10 月 17 日)
Dear Christopher, Greetings from The Shellsea Krabi.Thank you very much for taking the time to provide us with your valuable feedback. We truly appreciate your kind words regarding the resort's cleanliness and comfort.We understand that the resort's location may not be the most convenient for all guests, and we regret any inconvenience you may have experienced with the shuttle service and on-site dining. Your comments are very important to us, and we will certainly consider them as we continuously work to enhance our services.We sincerely hope that despite the challenges you encountered, you were still able to find enjoyment in some aspects of your stay and had the opportunity to explore the beauty of the surroundings. We are grateful for your choice of The ShellSea Krabi, and we look forward to the possibility of welcoming you back in the future.Warm regards,Stefan RehmGroup General ManagerThe ShellSea Krabi Aonang Villa Resort

8/10 (良い)

Rajasekhar

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 2 月に 5 泊滞在
Stefan Rehmからの返信 (投稿日 : 2023 年 10 月 17 日)
Dear Rajasekhar, Greetings from The ShellSea Krabi. We would like to thank your stay and the 8 out of 10 rating here on hotels.com.Best Regards, Stefan RehmGroup General ManagerThe Shellsea Krabi Aonang Villa Resort

6/10 (普通)

Vicki

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
The hotel itself is beautiful but it’s really far from everything and the restaurant in the hotel is very expensive and is only ok. The shuttle only goes in and out three times a day. The staff are very nice. If the restaurant was really good, or about a third of the price, and I wanted a very quiet holiday I would stay there again.

8/10 (良い)

Vicki

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス

10/10 (非常に良い)

Kathryn

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2022 年 12 月に 1 泊滞在

10/10 (非常に良い)

ABDULLAH

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 11 月に 2 泊滞在

2/10 (非常に不満)

David

2022 年 9 月に 1 泊滞在
Ekkawi C.からの返信 (投稿日 : 2022 年 9 月 12 日)
Dear Mr.WaddellWe would like to thank you for your rating, and we learned that you feel unhappy with your stayed. We are pleased to inform you that,Has got difference contract with each agency, it may not apply some conditions as you have got from another hotel, However, we would like to thank you for your stay with us. Best regards,

10/10 (非常に良い)

Mary

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful hotel - very relaxing
Beautiful hotel - very comfortable room - wonderful service
2022 年 6 月に 4 泊滞在
Ekkawiからの返信 (投稿日 : 2022 年 6 月 29 日)
Dear guest Thank you for your feedback we will share this to all of our staff, We looking forward to welcome you back in the near future.

10/10 (非常に良い)

Itthipon

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 4 月に 1 泊滞在
Ekkawi Cからの返信 (投稿日 : 2022 年 4 月 12 日)
Dear guest Thank you for your rating.

10/10 (非常に良い)

Lucy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
During our stay, the staffs were absolute stars! They are extremely kind and friendly, and they do everything they can to help you :) The hotel, room and the pool were all really lovely like paradise, very clean and modern as well :) The location is a bit remote from everything so if you're someone who wants to go out all the time, you might need some extra money for taxi trips. But if you want to chill and relax, this is an absolute gem! Would defo stay there again and highly recommend to anyone :)
2021 年 12 月に 6 泊滞在
Ekkawi Cからの返信 (投稿日 : 2022 年 1 月 14 日)
Dear Khun Lucy Thank you for you rating and feedback, we will share this to all staff. We look forward to welcome you back in the future.

6/10 (普通)

Jeewalker、กรุงเทพ

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
เจ้าหน้าที่ไม่แนะนำอะไร เรื่องโลเคชั่นภายในโรงแรม ต้องเดินหาเอง ถ้าไม่ถามก่อน ไม่เหมาะกับคนนอนเตียงนิ่ม เพราะที่โรงแรมเตียงแข็งมาก อาหารเช้าน้อย กับข้าว สามอย่าง แต่เค้าบริการโอเคนะ ในห้องอาหาร สระมีสองสระ แต่ ห้องที่ติดสระ ตากผ้าเช็ดตัว ตากเสื้อผ้า ถ่ายรูปมาแล้วไม่สวยเลยไม่โอเค
2020 年 10 月に 2 泊滞在
Ekkawi からの返信 (投稿日 : 2020 年 11 月 10 日)
Dear Guest Thank you for your feedback.

10/10 (非常に良い)

Stephanie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A really nice resort. The staff were friendly and happy to assist with all tours and excursions. We liked the private beach and the adults only pool is a good option. The free shuttles to Au Nang and Krabi were a pleasant surprise and are frequent enough for flexibility. There is also a free shuttle to the grocery store just 3 minutes drive. Highly recommended.
2020 年 2 月に 3 泊滞在
Ekkawi Cからの返信 (投稿日 : 2020 年 3 月 9 日)
Dear Stephanie Thank you for rating and comment, we will shared this to department concern as your kindness, We look forward to have a chance to welcome you back soon.

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Almost everything was perfect. But restaurant food was not worth for price. However, breakfast buffet was good enough.
2019 年 12 月に 4 泊滞在
Ekkawuからの返信 (投稿日 : 2020 年 1 月 6 日)
Dear Guest Thank you the feedback and rating, will share this information to department concerned, We look forward to welcome you back very soon.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Outstanding boutique resort
Everything about this place is excellent, both the rooms, the pools, the beach and above all, the very welcoming staff. Highly recommended!
2019 年 12 月に 7 泊滞在
Ekkawiからの返信 (投稿日 : 2020 年 1 月 6 日)
Dear Guest Thank you the feedback and rating, will share this information to department concerned, We look forward to welcome you back very soon.

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Amazing hotel and staff! All facilities are new and it is a great value for money. All the staff that helped us organise our day to day activities were great - we booked a number of island tours through the hotel and every day was organised very smoothly with pick up from the hotel and for a good price. The spa is also wonderful, offering some great massages. I would 100% stay again. Thank you all for making our trip so excellent!
2019 年 12 月に 5 泊滞在
Ekkawi からの返信 (投稿日 : 2019 年 12 月 19 日)
Dear Guest Thank you for the rating and feedback, we will share this information to department concern, We look forward to have a chance to welcome you back very soon.

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean, transportation to town not frequent. Also would be great if they add more sea food into menu.
2019 年 11 月に 3 泊滞在
Ekkawiからの返信 (投稿日 : 2019 年 12 月 12 日)
Dear Guest Thank you for your feedback and rating, We will share this information to department concerned.

10/10 (非常に良い)

Ramin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
really lovely stay, chic and upmarket
this was a really special hotel, with great attention to detail. very calm, relaxing, up-market and chic
2019 年 11 月に 3 泊滞在
Ekkawi からの返信 (投稿日 : 2019 年 12 月 3 日)
Dear guest Thank you for your rating and feedback, We appricated that. We look forward to have a chance to welcome you back very soon.

10/10 (非常に良い)

james

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ocean view room
ocean view room was amazing. good sport facilities. we made good use of the shuttle service into ao nang but one improvement would be to have greater capacity for this shuttle service. Food options in hotel wasn’t great (but found an amazing thai restaurant 5 mins walk which we went to for lunch 4 out of 5 days)
2019 年 11 月に 5 泊滞在
Ekkawiからの返信 (投稿日 : 2019 年 12 月 1 日)
Dear Guest Thank you for comment and feedback.

10/10 (非常に良い)

Jesus

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel recomendable
Hotel muy correcto. Nos dejaron hacer el check out tres horas mas tarde sin coste. Totalmente recomendable
2019 年 11 月に 2 泊滞在
Ekkawi からの返信 (投稿日 : 2019 年 11 月 26 日)
Dear guest Thank you for rating and comment, we will share this to department concern, We look forward to have a chance to welcome you back very soon.

10/10 (非常に良い)

宿泊されたお客様

2019 年 11 月に 4 泊滞在
Ekkawi Cからの返信 (投稿日 : 2019 年 11 月 13 日)
Dear Guest Thank you for the rating, we look forward to have a chance to welcome you back very soon.

10/10 (非常に良い)

Catherine、Guyancourt

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Un cadre phrénique pour ce très bel hôtel idéalement situé.
2019 年 10 月に 1 泊滞在
Ekkawi Cからの返信 (投稿日 : 2019 年 10 月 29 日)
Dear Guest, Thank you for your comment and feedback,

10/10 (非常に良い)

Lama

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful staying
The area is so quiet. Staff is friendly The room is extraordinarily clean. I’m giving them 5 stars +
2019 年 9 月に 2 泊滞在
Ekkawiからの返信 (投稿日 : 2019 年 9 月 26 日)
Dear Lama Thank you for the rating and the feedback, We looking forward to having another chance to welcome you to our resort again.

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved this property. A bit on the expensive side, but the bedrooms are worth it. The spa is overrated. I wasn’t pleased with my massage at all and I paid US prices for it. I’m still in pain because the therapist didn’t address the kinks and knots in my body. Also, the international breakfast I ordered for room service wasn’t good at all.
2019 年 9 月に 2 泊滞在
Ekkawi からの返信 (投稿日 : 2019 年 9 月 20 日)
Dear Guest Thank you for the feedback and the rating, we will pass this information to department concerned,

10/10 (非常に良い)

宿泊されたお客様

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very beautiful and nice property with modern amenities. Staff is very warm, helpful and courteous. Nice and clean private beach. Definitely recommended
2019 年 9 月に 3 泊滞在
Ekkawi からの返信 (投稿日 : 2019 年 9 月 20 日)
Dear Guest Thank you for feedback, and rating we look forward to have a chance to welcome you back soon.

8/10 (良い)

Norjusni

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great location for retreat and relax.
Excellent location for retreat. Great services from hotel staff.
2019 年 8 月に 4 泊滞在
Ekkawi からの返信 (投稿日 : 2019 年 9 月 7 日)
Dear guest Thank you for your feedback. We look forward to welcome you back soon.

10/10 (非常に良い)

yosef

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
חוויה מפנקת
ללא ספק אחד מבתי המלון היותר מפנקים באזור.חדרים גדולים ונקיים , ים נגיש בריכה מפנקת, אוכל מעולה.שאטלים לעיר בחינם המארחים אדיבים באופן מיוחד. מומלץ ביותר.
2019 年 7 月に 3 泊滞在
Ekkawi.からの返信 (投稿日 : 2019 年 7 月 21 日)
Dear Guest, Thank you for your feedback and rating, We will share this information to department concerned, We look forward to have a chance to welcome you back soon.

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス
2019 年 4 月に 4 泊滞在
Ekkawi Cからの返信 (投稿日 : 2019 年 4 月 24 日)
Dear Guest Thank you for the rating , We look forward to have a chance to welcome you back very soon.

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
tout était parfais. S'il faut trouver quelques chose à dire, peut-être que l'hôtel est un peu loin du premier village, mais il y a des navettes, et c'est l'avantage d'être au calme.
2019 年 3 月に 9 泊滞在
Ekkawi Cからの返信 (投稿日 : 2019 年 4 月 1 日)
Dear Guest thank you for the rating. We appreciated your feedback, We look forward to have a chance to welcome you back to our resort soon.

8/10 (良い)

Tree

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really pretty resort and the buffet breakfast is excellent. However, the dinner doesn't taste good and too expensive, there is not other choice near resort. We need to go town for meal
2019 年 3 月に 2 泊滞在
Ekkawi C.からの返信 (投稿日 : 2019 年 4 月 1 日)
Dear Tree Thank you for the rating and feedback, we learned that you had an enjoyed your stay, We look forward to have a chance to welcome you back soon.

6/10 (普通)

宿泊されたお客様

2019 年 3 月に 5 泊滞在
Ekkawi C.からの返信 (投稿日 : 2019 年 4 月 29 日)
Dear Guest Thank you for rating, however that could be nice if you able to give us any feedback for which part of our hotel that we can do it better.

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Nice hotel, but terribly over priced
We stayed in 8 different hotels on our trip throughout Thailand and this was by far the most expensive and most disappointing g. The hotel was a very nice hotel, but for the price and location I would not stay here again. This hotel was 2.5X more expensive than the hotel we stayed at in Ao Nang beach, so I was expecting a whole lot more luxury and service. It is out of the touristy area and not easily accessible to anything local in Ao Nang. Save your money and book someplace else.
2019 年 3 月に 1 泊滞在
Ekkawi Cからの返信 (投稿日 : 2019 年 3 月 14 日)
Dear guest Thank you for the rating and comment, We will share this information to department concerned.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 2 月に 3 泊滞在
Ekkawi Cからの返信 (投稿日 : 2019 年 4 月 1 日)
Dear Guest thank you for the rating.

10/10 (非常に良い)

Ian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Shell sea review
We hadn’t booked to stay in the shell sea and went to another hotel that was rated 4.5 star (beyond resort krabi) that clearly wasn’t. We switched hotels and got the pool side room in the shell sea. It cost a little more but tbh was well worth it. The hotel was perfect, great service, the rooms were modern and clean with excellent WiFi which is rare in these parts whilst the staff were so attentive and helpful. If we’d stayed in our previous hotel for the 4 nights then it would have ruined part of our trip but the shell sea was excellent. We’d definitely stay here again and would definitely recommend it.
2019 年 2 月に 3 泊滞在
Ekkawiからの返信 (投稿日 : 2019 年 2 月 20 日)
Dear Khun Ian Thank you the feedback and rating, we will share this to department concern, we look forward to have a chance to welcome you back soonest.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
Great location. Modern, nice and clean rooms. Great pool area with a great view and easy beach access.
2019 年 1 月に 10 泊滞在
Ekkawからの返信 (投稿日 : 2019 年 2 月 13 日)
Dear guest Thank you for rating and the feedback, We look forward to welcome you back soon.

10/10 (非常に良い)

Chris

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The staff are super nice!! Great view~ Relax and chill
2019 年 1 月に 2 泊滞在
Ekkawi C.からの返信 (投稿日 : 2019 年 1 月 25 日)
Dear Khun Chris Thank you for your feedback and share this to other traveler. We look forward to welcome you back to our resort soon.

8/10 (良い)

Doug

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great resort, but...
Shell Sea is a beautiful new resort away from the bustling crowds. The beach is private and clean. The staff was terrific. So why the "but?" The food was a big disappointment. You expect it to be pricey at an expensive resort, but that quality should match. It wasn't. We ended up buying food at a Thai restaurant in Ao Nang and asking the hotel to heat it up for us in the morning for breakfast. Although the breakfast buffet had lots of choices, the unripe fruit wasn't replenished when they ran out. Also, the internet can be improved so you don't have to log in every time you turn on your computer.
2019 年 1 月に 2 泊滞在
Ekkawi Cからの返信 (投稿日 : 2019 年 1 月 23 日)
Dear Khun Doug Thank you for your feedback, We will pass this comment to department concern for the improvement.

4/10 (不満)

Morten Holm

気になった点 : スタッフとサービス、客室の快適度
2019 年 1 月に 4 泊滞在
Ekkawi C.からの返信 (投稿日 : 2019 年 1 月 7 日)
Dear Khun Morten Holm Thank you for the rating and have learned our hotel is not match with your expectation, We will pass this to department concern,

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Modernes Hotel mit Privatstrand. Guten Pool-Anlagen und Restaurants.
2019 年 1 月に 3 泊滞在
Ekkawi Cからの返信 (投稿日 : 2019 年 1 月 7 日)
Dear Guest, Thank you for the rating and feedback,

10/10 (非常に良い)

Guðbjörg、Reykjavík

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2018 年 12 月に 1 泊滞在
Ekkawi からの返信 (投稿日 : 2018 年 12 月 26 日)
Dear Guest Thank you for the rating. we looking forward to welcome you here soon.

10/10 (非常に良い)

Ian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beauty by the sea
A beautiful property, with a few operational kinks to work out. While I would highly recommend it, patience will be of value. Also...the hardest bed I've slept in, in some time. Free paddleboarding was nice, and the two pools give some variety.
2018 年 12 月に 2 泊滞在
Ekkawi Cからの返信 (投稿日 : 2018 年 12 月 12 日)
Dear Khun Ian Thank you for the rating and the feedback, we will share this to department concerned, we do hope to have a chance to welcome you back soon.