Dear TAKEOMI,Greetings from Holiday Ao Nang Beach Resort!Thank you for booking our resort and for your nice rating. We value our guest's satisfaction and we are glad that you are among our highly satisfied guests as reflected in your rating. We aim for continuous improvement in our services and hope to welcome you back for an experience that deserves your perfect rating.Kind Regards, The Management Team

Dear YU,Thank you for taking the time to share your experience. We're delighted to hear you found the hotel to be pleasant overall. However, we're truly sorry for the unexpected disturbance during the night. We assure you our standard procedure is to respect our guest's privacy at all times. Your feedback is much appreciated, and we'll be sure to reinforce this procedure with our staff. Alongside our commitment to your comfort and privacy, we're glad you enjoyed your overall stay and we hope to have the chance to serve you better in the future.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Dear KENTA,Thank you for taking the time to leave a rating. We're pleased to see a 4-star score, and we appreciate your feedback. Without specific details, we are unable to address concerns. However, we are committed to improving our services. We are glad you chose to stay with us and we hope to welcome you again in the future to provide an even better experience.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Dear KENTA,Thank you for taking the time to rate your stay with us. We're sorry to hear that your experience was less than satisfactory. It's always our goal to provide an enjoyable stay for our guests and we strive to continually improve. We're committed to addressing any potential issues and making positive changes. We hope to have an opportunity in the future to deliver a superior experience for you.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Dear IZUMI,Thank you for sharing your rating. We're pleased to see that you had a positive experience at our hotel. Your feedback is essential for us, as it helps us to enhance our overall guest experience. We would love to know more about your stay to further improve our services. Looking forward to welcoming you again soon and aim to make your experience even better next time.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Dear AnonymousGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time togive us a star rating on Google.We are delighted that you were able to have an overall exceptional experience (afterreviewing your star rating).We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Dear TadashiGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Dear reiri,Thank you for your review. We are pleased to hear you enjoyed our location and the welcoming ambiance of our hotel. However, we feel disappointed to hear about the condition of your room and the bedding. We are constantly striving to maintain our high standards and your feedback is an invaluable part of this process. It's unfortunate this was not reflected in your experience and we deeply regret any discomfort you may have experienced. Please rest assured that your remarks are taken seriously and we will take appropriate steps to ensure better provision in the future. We do hope you'll choose to stay with us again so we can better serve you.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

当ホテルへの３度目のご宿泊、誠にありがとうございました。また、ご滞在の感想をお寄せくださいましたこと、重ねてお礼申し上げます。プールやプールサイドでのご飲食をお楽しみ頂けた様で、大変嬉しく思います。また､当ホテルの立地にも好評価を頂き、ありがとうございます。お子様用のアクティビティプログラム関しましては、今後多くのお客様のご期待に添えるよう、検討させて頂きます。４度目のお越しをスタッフ一同心よりお待ちしています。Holiday Ao Nang Beach Resort,Krabi スタッフ一同

この度は、当ホテルへご宿泊頂き、誠にありがとうございました。また、ご滞在の感想をお寄せくださいましたこと、重ねてお礼申し上げます。シャワーの水圧が弱く、当ホテルでの滞在がお客さまのご期待にそえなかったこと､大変申し訳なく思っております｡設備の点検に努め、少しでもお客様に快適のお過ごし頂ける様、改善させて頂きます。Holiday Ao Nang Beach Resort, Krabi スタッフ一同

Dear Sir or MadamWarm greetings from Krabi's Holiday Ao Nang Beach Resort!!! Thank you for choosing 'Holiday Ao Nang Beach Resort, Krabi' and for taking the time to share your experience with us. We're ecstatic that you were able to have such a memorable time, and we're thrilled you loved it. We hope to see you again soon and have the opportunity to host you.With kind regards, Management Team

Dear AdipholGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Dear JavierGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Dear Natasha,Greetings from Holiday Ao Nang Beach Resort!We were absolutely delighted to see your 5-star rating and awesome feedback. Thank you for choosing to stay with us. It is fantastic to hear that you had a fabulous and relaxing week at our lovely resort. Additionally, we are pleased that you appreciate our great facilities and excellent location.We hope to welcome you back for another wonderful stay with us. Kind Regards, The Management Team

Dear GulvinderGreetings from Holiday Ao Nang Beach Resort, Krabi !!!First of all, We would like to thank you for choosing ‘Holiday Ao Nang Beach Resort, Krabi’and for taking the time to write about your stay with us.We feel sad to know some of the factors hampers your experience while staying at‘Holiday Ao Nang Beach Resort, Krabi’.Kindly allow me to explain you in brief that we will talk with our team and improve detail form your comment As soon as possibleI assure you that these incidents are not a true reflection of our service standards andsincerely hope that you will give us another opportunity to change your perception aboutour services. If you decide to come and visit us again, please do not hesitate to contact medirectly via email at hm@holidayresortkrabi.com and I am more than happy to personallyassist your requirements.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Dear Teresa,Greetings from Holiday Ao Nang Beach Resort! Thank you for sharing your experience with us.We're pleased to hear that you found the room quite spacious, including the balcony. However, we have noted your feedback regarding the internet connection and will work diligently to improve it for the comfort of our guests.We hope to welcome you back for a much better stay.Best Regards,The Management Team

Dear Reece,Greetings from Holiday Ao Nang Beach Resort! Thank you for booking with us. We are writing to acknowledge receipt of your feedback regarding your recent stay with us.Firstly, we would like to express our gratitude for taking the time to share your feedback with us. We truly appreciate your candidness and acknowledge the disappointment you experienced due to the inconsistency in our minibar service. We understand that this was a crucial factor in your decision, and we sincerely apologize for the inconvenience caused.We are committed to addressing and rectifying any issues that may arise. We will review our minibar service procedures to ensure that such an incident does not recur in the future.We are truly sorry that your stay with us did not meet your expectations. We value all our guests and strive to provide the best possible experience. We hope that you will give us another chance to serve you better in the future.Kind regards,The management team

Dear Jimy,Greetings from Holiday Ao Nang Beach Resort!We would like to thank you for your stay and for giving us a 5/5 rating. We always aim to provide only the best customer service and experience to all our guests. It's great that you fully enjoyed your stay with us as reflected by your perfect rating.We hope to have you back for another lovely vacation with us.Kind Regards, The Management Team

Dear Anusiah,Greetings from Holiday Ao Nang Beach Resort! We are writing to express our gratitude for choosing to stay with us and sharing your experience.We were delighted to read that your kids enjoyed the kid's pool slide during your stay. However, we were saddened to hear about your concerns regarding the maintenance of the guestroom, the air conditioning, water shower, and fan issues, as well as the unfriendly behavior of some of our staff.At the Holiday Ao Nang Beach Resort, we strive to provide our guests with the highest level of service. We apologize for any inconvenience you may have experienced. We are currently reviewing the issues you raised, and we are taking immediate action to address them.Once again, thank you for your feedback which allows us to improve. We hope that you will consider giving us another chance to serve you with better service in the future.Kind regards,The management team

Dear AlanGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Dear TayfunGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Dear EmmaGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Dear Camryn,Greetings from Holiday Ao Nang Beach Resort!Thank you for choosing to stay with us and for leaving your rating. We set a high standard for ourselves in both products and services. Thus, we are a bit disappointed by your average rating. May we know what happened during your visit to our property so that we can learn what we could have done better?We hope to hear from you soon.Kind Regards, The Management Team

Dear Patrycja Anna,We are thrilled to know that you found your decision to stay with us excellent. Our hotel is committed to providing high-quality and personalized service, and we're happy we met your expectations. We look forward to welcoming you again and providing you with the same super experience. We will continue striving to offer a premium service to our valued guests like you. Your positive feedback is greatly appreciated. Thank you!Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Dear Clayton,Thank you so much for your perfect rating and your kind words about our staff and property. We strive to maintain excellent standards and we are thrilled to hear that we made your stay memorable. Your feedback is valuable to us and will be used to continue improving our services and offerings. We hope to welcome you back to our hotel in the near future and deliver an even better experience.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Liebe Cornelia vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Ihr Aufenthalt bei uns nicht Ihren Erwartungen entsprach. Die von Ihnen beschriebenen Probleme mit dem Zustand des Hotels und der Sauberkeit, sowie die Schwierigkeiten mit der Fauna in Ihrem Zimmer und beim Frühstück, entsprechen nicht unserem Standard. Wir nehmen Ihre Anmerkungen ernst und werden die entsprechenden Maßnahmen ergreifen, um unsere Dienstleistungen zu verbessern. Wir hoffen, Sie geben uns die Möglichkeit, Sie in Zukunft von unserem verbesserten Angebot zu überzeugen.Mit freundlichen Grüßen Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Dear Alexandra,Thank you for taking the time to share an insightful review following your recent stay with us. It's heartening to know that you appreciated our beautiful grounds, spacious room, and our prompt service in providing the items you needed.However, we are deeply concerned about the issues you faced pertaining to room cleanliness and the untoward incident with our housekeeping staff. We are committed to maintaining high standards of cleanliness and your comments have been shared with our housekeeping department for immediate action. We assure you that this does not represent the quality of service we strive to offer our guests.We also appreciate your feedback regarding the sunbeds by the pool. We'll evaluate our arrangements to ensure that all our guests can relax comfortably without any inconvenience.We're pleased to know that our location near the night market added to your convenience and that you enjoyed the cocktails by the pool. Our team members always find joy in creating a welcoming atmosphere.We do apologize if the sea view from your room didn't meet your expectations. We have different room categories and would be happy to assist you in choosing a room with a better view on your next visit. We value your feedback as it helps us continuously improve our services. We hope to welcome you back soon for a more perfect experience. We're confident we can turn your next stay into an unforgettable vacation. Thank you for choosing us.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Dear Pieter,Thank you for taking the time to share your experience. We are pleased to hear that our staff made a positive impression with their friendliness and helpfulness. We always strive to create a warm and welcoming environment for our guests. We hope to have the opportunity to welcome you back and to show you the improvements we continue to make based on our valuable guest feedback.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Dear YukeemGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Dear Preecha,Thank you for your honest feedback. We appreciate your observation about the pool bar staffing and location of the first building which we aim to improve for better guest comfort. Our team is constantly seeking ways to enhance the experience, whilst ensuring the well-being of our guests. The full sun exposure in Room 2112 offers a unique experience, however, we understand that it may not be to everyone's liking. Your recommended second building is indeed one of our prime locations. We hope to have the opportunity to serve you again in the future and showcase the improvements made based on your valuable comments.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Dear Anya,Thank you for sharing your valuable feedback on your recent stay with us. We are thrilled to hear that you found our hotel perfect for families, especially for kids, and that you experienced spacious rooms and enjoyed the excellent amenities we offer such as the pool and kids' club.We're particularly pleased that Jade was able to assist and provide a top-notch service. We will be sure to pass along your kind words.We also appreciate your candid feedback about the restaurant and the issues you experienced there. Please rest assured that guest satisfaction is our utmost priority and we have taken note of your comments to improve our dining experience in the future. We look forward to welcoming you and your family back soon for another wonderful stay. We promise to strive for perfection in all aspects to ensure an even more satisfying experience next time. Thank you again for recommending us and for choosing to stay with us.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Dear kociszewski,Thank you for your high rating! We are pleased to know that you had a rewarding stay. We hope to have the opportunity to provide you with an even better experience on your next visit. Your satisfaction is always our priority.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Dear Ulana,Thank you for sharing your excellent review. We're thrilled to know you enjoyed our prime location, close to the water and the night market. We take pride in providing convenient proximity for our guests to enjoy local attractions. We hope to have the pleasure of welcoming you back for another delightful stay in the near future. Your satisfaction is our success.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Dear Ghazal,We appreciate the time taken to rate our hotel. We wish we had more details to address any specific issues you may have experienced. We remain committed to making your next stay even more enjoyable and fulfilling. Your feedback is valuable to us in refining our services. We're looking forward to welcoming you back in the future for a superior experience.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Dear Christopher,Thank you for taking the time to rate your experience with us. We appreciate constructive feedback as it helps us strive for excellence. We hope to fully meet your expectations on your next visit. Please let us know if you have any specific concerns that we can address, we are always eager to improve. We look forward to welcoming you back in the near future!Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Dear karen,We are thrilled to hear such positive feedback about our hotel. Our team strives to provide top-notch service and cleanliness, so we're delighted to know that we've met your expectations. Thank you for considering us as one of the better hotels you've stayed at. We promise to continue our commitment to excellence and look forward to welcoming you back on your next visit.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Dear David,We appreciate your valuable feedback and apologize for the inconveniences you faced during your stay. Maintenance issues like the ones you encountered in the bathroom are not typical and we're taking immediate steps to rectify these concerns. We're glad you enjoyed our convenient location and beautiful grounds, and are continually working to improve our accommodations and ambiance. Your satisfaction is important to us, and we hope to have an opportunity to serve you better in the future.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Dear Igor,Firstly, I would like to express my deepest apologies that your stay with us did not meet your expectations and resulted in a negative impact on your family vacation. Your feedback is extremely valuable and we are indeed saddened to hear about your frustrating experience.Please accept our regrets that our staff member seemed not to be helpful and empathetic. Providing excellent customer service is a top priority for us. We will use your comments as an opportunity to coach our staff on how to improve guest interactions.Despite the shortcomings experienced during your visit, I hope you will give us another opportunity to demonstrate the quality of service we strive to offer. We believe we have the capacity to create an enjoyable experience for your family, reflecting your high expectations. Once again, thank you for sharing your experience. Your candid feedback allows us to continuously improve, and we hope to have the opportunity to welcome you and your family back in the future.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Dear Ida,Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your stay did not meet your full expectations. We aim to provide a comfortable and enjoyable experience for all guests and it appears that we have fallen short during your stay.We understand your disappointment regarding the room preparation and the inconvenience it caused to you and your family. We pledge to ensure better communication among our staff members in the future to prevent such situations. Your concerns about the cleanliness and condition of the linens are well noted and have been shared with our housekeeping team for review and necessary improvement.We apologize for any discomfort you experienced in the room assigned on the garden side. While we couldn't facilitate room change at the moment due to occupancy, we definitely encourage guests to communicate their preferences at the time of booking, and we will strive to meet them.Despite these disappointments, we are glad to know you appreciated our pool and breakfast facilities, as well as our prime location. We continuously strive to provide our guests with high standards of service, and we promise to learn from your feedback and make necessary improvements.We hope to have the opportunity to welcome you back and deliver a more satisfying and serene experience. We are certain that a more positive experience awaits you during your next stay. Thank you again for sharing your feedback. Your insights are invaluable to us in our quest to provide superior hospitality.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Dear Sergio,Thank you for sharing your experience and for the commendable rating. We're glad you had a good stay, but regret to hear about the cleaning issue you encountered. We endeavor to maintain our rooms impeccably and will look into refining our processes further. Each critique helps us enhance our standards and we hope to showcase our improvements on your future visits. We look forward to serving you with an excellent experience next time.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Dear JessicaGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Dear SANGJUN,Thank you for taking the time to rate us so highly. We're delighted that your experience with us was excellent. We continuously strive to meet and exceed our guests' expectations and your feedback helps us achieve that goal. We truly appreciate your patronage and look forward to welcoming you back for another exemplary stay in the future.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Dear Richard,Thank you for your high rating and positive comments. We're thrilled to know that you found it to be of great value. Your satisfaction is very important to us and your feedback helps us make improvements to ensure we offer an excellent experience for every guest. We look forward to welcoming you back on your next visit, and promise to continue offering top quality service.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Dear Robert,Thank you for your encouraging review! We are delighted to hear that you appreciated our clean premises, convenient location, and friendly staff. It's wonderful to know we've provided a faultless experience for your 2-night stay. We strive to deliver excellent service and it's heartening when it positively impacts a guest's experience. We hope to have a chance to welcome you again in the future for another enjoyable stay.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Dear SungdoGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Dear Jonas,Thank you so much for your feedback and the perfect rating. We are overjoyed to hear that you had a fantastic experience while at our hotel. Your positive words motivate us to continue providing excellent service. We are devoted to constantly improving our facilities and services. We truly loved having you as a guest and we sincerely hope to have the pleasure of having you back in the near future. Thank you once again for your kind words.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Dear Verified traveler,We appreciate your feedback and are sorry to hear that your experience didn't match your expectations. We understand your concerns regarding the condition of our hotel, rest assured, we are planning improvements to better our guest experience. We're thrilled you found our staff pleasant, as we always strive to provide excellent service. We genuinely hope you will give us another chance to serve you better in future.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Dear Elisabeth,Thank you for the perfect rating and the delightful review. We're thrilled that you appreciated our location, close to the beach and shopping opportunities. It's heartwarming to know you enjoyed the friendly atmosphere and our staff. We continually strive to offer a pleasant and comfortable stay for our guests. We do hope to have the pleasure of welcoming you back in the future, to further enhance your positive experience with us.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Dear Jesper,Thank you for taking the time to leave a rating. We're glad to see it was generally positive, but we're always striving for full satisfaction. If you have any particular aspects that we can improve upon, we'd love to hear your feedback. We hope to be given another opportunity to welcome you back and deliver an even better experience.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi