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GLOWアオナンクラビの口コミ

4 out of 5
GLOWアオナンクラビ
199/46 Soi 8, Moo 3, Ao Nang, Krabi, Krabi

口コミ

8.4

とても良い

評価 10 - 382 件の口コミ中 150 件が非常に良い" "
評価 8 - 382 件の口コミ中 156 件が良い" "
評価 6 - 382 件の口コミ中 49 件が普通" "
評価 4 - 382 件の口コミ中 20 件が不満" "
評価 2 - 382 件の口コミ中 7 件が非常に不満" "

8.4/10

清潔度

8.6/10

スタッフとサービス

8.0/10

設備とサービス

8.2/10

施設のコンディションと設備

7.6/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
概ね満足です。 特に良かったのは、ビュッフェにチャイルドシートがある。プールも毎日清掃されている。スタッフも笑顔で感じの良い接客。 不満だった部分 ・シャワーの水圧が弱い ・シャワールームの隅の黒カビが多い ・空港への送迎タクシーが来なかった(非常に困った)
2020 年 2 月に 4 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス
2019 年 4 月に 3 泊滞在

8/10 (良い)

BUSHIRA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
部屋もきれいで良かったのですが、カミソリや歯ブラシは備え付けでありません。なので持参して行くことをおすすめします。
2018 年 12 月に 1 泊滞在

8/10 (良い)

masa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
新しいホテル。改善点は口コミにある通りシャワーの排水が悪い。プールの日当たりは昼から3時間ぐらいしかない。あとは朝食も改善され満足でした。
2018 年 12 月に 7 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Everyone of the staff was kind and good.
2018 年 12 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、客室の快適度
比較的キレイなホテル
ホテル客室はキレイです。 ベットメイキングもしっかりされ、毎日快適に過ごせると思います。 ただ、シャワーの排水が詰まる。 プールサイドのトイレが1階客室を代用しているなどタイらしいところもあります。 レストランは比較的安価で美味しい方だと思いますが、近くでナイトマーケットが開催されており、タイフードが食べられる方はそちらもおススメです。 なお、オプションツアーを申し込みされるのであれば、ホテル近辺でも予約は可能ですが、予め予約しておく方が良いかと思います。
2018 年 4 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
新しくて綺麗なホテル スタッフの対応も良く、ウェルカムドリンクや朝食の内容も満足 ただ、デポジット支払いの代わりにクレジットカードの番号と有効期限を用紙に記入するよう求められ、抵抗を感じたので現金で支払うことにしてもらいました。 1泊500B
2018 年 3 月に 3 泊滞在

10/10 (非常に良い)

Sharmin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
walkable distance from beach and quiet and safe and excellent environment.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Daphne

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything was fantastic! I would stay here again.
2024 年 5 月に 3 泊滞在

2/10 (非常に不満)

Alexys

気になった点 : 清潔度、施設のコンディションと設備
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Dustin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything exceeded our expectations. Staff was amazing
2024 年 4 月に 4 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 23 日)
Sawadee Dustin,Thank you for taking the time to write your review of our property, your kind comments regarding our service and hotel are very much valued and appreciated. Our Hosts take their roles in our seriously and try, every day, to provide quality customer service which our guests expect.Such positive feedback supports our team and helps us very much. Thank you again, and we look forward to seeing you on your next trip to GLOW Aonang Krabi!

6/10 (普通)

Michelle、Dartford

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Sadly this property was not our best choice for our trip, and quite disappointing as noisy due to it being child friendly, and no sun in the afternoon. in need of some TLC
2024 年 3 月に 3 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 23 日)
Sawadee Michelle,I thank you for taking time to write to us and for sharing your valuable feedback. We always appreciate hearing from our guests, even if there was an unfavorable occurrence. It is through constructive comments that we learn and help our team improve and grow. Thank you again for taking the time to write to us and share your constructive comments.

8/10 (良い)

Stefan Dieter

良かった点 : スタッフとサービス、設備とサービス
Glow Hotel hat nie 4 Sterne Niveau. Eher 3/3,5 Sterne, zumindestens im hinteren Wohnbereich. An Straßenseite sehr laut. Um 02:00 Uhr morgens wird auf der Straße geschrieben. Wir haben das Zimmer umgetauscht, aber ging mit dem Hotelgäste auf unsere Etage los. Eine Gruppe junge Männer aus Indien waren sehr laut. Das Hotelpersonal sorgt nicht für Ruhe. Frühstück ist mehr für Asien gedacht, obwohl viele Europäer im Hotel waren. Nur Toastbrot, Eier, Würstchen, Marmelade und Butter als Europäischen Frühstück vorhanden. Sonst viele Läden (inkl. 7 eleven) sind in der nähe und der Strand ist nicht weit weg. War alles OK aber Glow Hotel ist nie 4 Sterne Wert.
2024 年 3 月に 13 泊滞在
Rose M.からの返信 (投稿日 : 2024 年 4 月 3 日)
I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel is deeply appreciated and has been communicated to all the members of my team.Every bit of good news helps support our team. I once again thank you for your valuable comments and look forward to your continued visits and the pleasure of providing you the very best in service and hospitality at GLOW Aonang Krabi!

10/10 (非常に良い)

Victor

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Asked for a change of room and staff was very accommodating. Definitely recommend!!
2024 年 3 月に 2 泊滞在
Rose M.からの返信 (投稿日 : 2024 年 4 月 3 日)
Thank you for taking the time to write your review of our property, your kind comments regarding our service and hotel are very much valued and appreciated. Our Hosts take their roles in our seriously and try, every day, to provide quality customer service which our guests expect.Such positive feedback supports our team and helps us very much. Thank you again, and we look forward to seeing you on your next trip to GLOW Aonang Krabi!

10/10 (非常に良い)

Marianne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Rose M.からの返信 (投稿日 : 2024 年 4 月 3 日)
Thank you for choosing to stay with GLOW Aonang Krabi we hope to see you again soon!

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Bra och prisvärt hotell
Bra hotell och prisvärt. Frukosten har lite utbud men klart värt pengarna. Gångavstånd till det mesta
2024 年 2 月に 1 泊滞在
Rose M.からの返信 (投稿日 : 2024 年 2 月 14 日)
Dear Anonymous,Thank you for taking the time to write your review of our property, your kind comments regarding our service and hotel are very much valued and appreciated. Our Hosts take their roles in our seriously and try, every day, to provide quality customer service which our guests expect.Such positive feedback supports our team and helps us very much. Thank you again, and we look forward to seeing you on your next trip to GLOW Aonang Krabi!Kind Regards,

4/10 (不満)

Serena

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 清潔度
I booked a family suite of this hotel and it was not what I expected. It was quite dirty and looked like it hasn't been mopped for days, stains on bed sheets and blankets, stains on toilet paper, smelt bad in the room and fan was loud. When I brought it to their attention with the toilet paper at first they just changed the roll for me and after I had mentioned all the complaints with photos and videos, they agreed to refund me the remaining nights but still charged me for the first night which I was quite surprised with since the conditions of this room was in such bad shape.
2024 年 1 月に 4 泊滞在
Rose M.からの返信 (投稿日 : 2024 年 2 月 14 日)
Dear Serena,Thank you for taking the time to share your experience at GLOW Ao Nang. We sincerely apologize for the disappointing stay you had in our family suite. We understand your concerns regarding the cleanliness of the room, including the condition of the bed sheets, blankets, and toilet paper. It is not the level of cleanliness we strive for, and we apologize for any inconvenience caused.We appreciate you bringing these issues to our attention, and we have taken note of your feedback. Please rest assured that we will address these concerns with our housekeeping team to ensure that such incidents do not occur in the future.Regarding the refund, we apologize for any confusion. We regret that we were not able to refund you for the first night. We will review our policies to avoid similar situations in the future.Once again, we apologize for the inconveniences you encountered during your stay with us. We value your feedback and will use it as an opportunity for improvement. Thank you for choosing GLOW Ao Nang, and we hope to have the chance to welcome you back for a more pleasant experience.Kind Regards,

8/10 (良い)

Tonny

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great location, easy access to everything, kids love the pool however room quite sandy even after being probably express cleaned as our family of 4 stayed there for 4 days
2024 年 1 月に 4 泊滞在
Rose M.からの返信 (投稿日 : 2024 年 2 月 14 日)
Dear Tonny, thank you for choosing GLOW Ao Nang and for taking the time to share your feedback. We are pleased to hear that you enjoyed our great location and that your kids loved the pool. We apologize for any inconvenience caused by the sandy room. We will make sure to address this matter with our housekeeping team. We appreciate your valuable input and hope to welcome you back in the future.Kind regards,

10/10 (非常に良い)

Nicolas

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 3 泊滞在
Rose M.からの返信 (投稿日 : 2024 年 2 月 14 日)
Dear Nicolas,Thank you for choosing to stay with GLOW Aonang Krabi we hope to see you again soon!Kind Regards,

4/10 (不満)

Randi

良かった点 : 清潔度
Styr unna
De markedsfører et konset men plasserer deg i et annet bygg like ved. De har bygget en slags tunell mellom byggene. Trist og dårlig frokost.
2023 年 12 月に 4 泊滞在
Rose M.からの返信 (投稿日 : 2024 年 2 月 14 日)
Dear Randi,Thank you for taking the time to share your experience with us. We apologize for any inconvenience you experienced during your stay. We acknowledge your feedback regarding the location of the building and breakfast. We will carefully consider this to improve our services in the future.We appreciate your feedback and hope that you will give us another chance to meet your expectations in the future.Kind regards,

2/10 (非常に不満)

Joni

グループ旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Dirty and bad service
Terribly dirty room. There was sand on the floor, drinking glasses were super dirty, stains on the walls and blood in the bed sheets and even one opened condom package on the floor. When I went to complain about this, the receptionist didn’t know what to do and said that the manager will get back to me in the morning. He also said they can refund part of the money but the manager will get back to me in the morning. Sadly nobody contacted me, no refund was given in the checkout and weirdly we werent offered even to change the room. Also aircondition was terrible on/off type off machine and made a lot of noise. Just terrible experience. No way near 4 star rating.
2023 年 12 月に 4 泊滞在

10/10 (非常に良い)

Mahendra

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Took standard room since I was alone! Overall is good I must say. Clean room, toilet, comfortable bed and clean bed linen. Walking distance to nearby all tourist spots. Will come back again!
2023 年 11 月に 3 泊滞在
Rose M.からの返信 (投稿日 : 2023 年 12 月 11 日)
Sawadee Mahendra,Thank you for choosing to stay with GLOW Aonang Krabi we hope to see you again soon!Kind Regards,

2/10 (非常に不満)

Kimberly

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This hotel is absolutely not how it is advertised online. It is incredibly run down our hotel room smelled beyond disgusting , our balcony was right next to the garbage and an emergency exit stairwell. It was so noisy AND the front desk stole money out of my passport when we checked in. Absolutely unacceptable. Not a good hotel at all.
2023 年 11 月に 1 泊滞在
Rose M.からの返信 (投稿日 : 2023 年 12 月 11 日)
Sawadee Kimberly,Thank you very much for your review of your recent stay at our hotel. Your constructive feedback is extremely valuable to us as we strive to improve with each and every guest comment. Our main priority to offer the best service, food and beverage and a comfortable atmosphere at a good value for each and every guest. I greatly appreciate your comments about the room,the view of your room that did not meet your expectation. Regarding the lost money in your passport we investigate on this matter and look back the cctv and found that our team process the check in as it is. I regret you experienced any discomfort or inconvenience while staying with us.Thank you again for taking the time to write to us and share your constructive comments.Kind Regards,

8/10 (良い)

Abbhy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 5 泊滞在
Rose M.からの返信 (投稿日 : 2023 年 11 月 10 日)
Sawadee Abbhy,Thank you for choosing to stay with GLOW Aonang Krabi we hope to see you again soon!

8/10 (良い)

Noor

家族旅行
Staff so helpful and friendly ❤️
2023 年 10 月に 2 泊滞在
Rose M.からの返信 (投稿日 : 2023 年 11 月 10 日)
Sawadee Noor,I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel is deeply appreciated and has been communicated to all the members of my team.Every bit of good news helps support our team. I once again thank you for your valuable comments and look forward to your continued visits and the pleasure of providing you the very best in service and hospitality at GLOW Aonang Krabi!Kind Regards,

8/10 (良い)

Malik Syed Hazri、Kuala Lumpur

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice and comfortable room. Walking distance to the beaches and shopping area.
2023 年 10 月に 3 泊滞在
Rose M.からの返信 (投稿日 : 2023 年 11 月 10 日)
Sawadee Malik,Thank you for taking the time to write your review of our property, your kind comments regarding our service and hotel are very much valued and appreciated. Our Hosts take their roles in our seriously and try, every day, to provide quality customer service which our guests expect.Such positive feedback supports our team and helps us very much. Thank you again, and we look forward to seeing you on your next trip to GLOW Aonang Krabi!Kind Regards,

10/10 (非常に良い)

Siriprapa

2023 年 10 月に 1 泊滞在
Rose M.からの返信 (投稿日 : 2023 年 12 月 11 日)
Sawadee Siriprapa,Thank you for choosing to stay with GLOW Aonang Krabi we hope to see you again soon!Kind Regards,

10/10 (非常に良い)

YI KWAN

2023 年 9 月に 3 泊滞在
Rose M.からの返信 (投稿日 : 2023 年 11 月 10 日)
Sawadee YI KWAN,Thank you for choosing to stay with GLOW Aonang Krabi we hope to see you again soon!Kind Regards,

4/10 (不満)

Yan

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Personnel accueillant mais hôtel qui vieilli mal avec odeur d’égout
2023 年 9 月に 3 泊滞在
Roseからの返信 (投稿日 : 2023 年 9 月 23 日)
Sawadee Yan,Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I truly appreciate your comments about facility aspects that need updating and improvements. In taking care of our hotel, our main priority is to be able to offer a very well-maintained, safe and comfortable atmosphere. I am sorry we failed to meet your expectation in this instance. I am working along with my team to ensure any improvements are made and corrective actions taken.Kind Regards,Rose M. Operation Manager

2/10 (非常に不満)

Ahmed

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Forferdelig hotell
Skittent sted, sluket på badet er tett og vi sa ifra om det tre ganger uten at det ble gjort noe med. Gulvet blir vasket med skitten mopp, jeg tok et tørkepapir rett etter at de vasket og det ble helt svart. Hotellet i helhet veldig slitt.
2023 年 8 月に 2 泊滞在
The Managementからの返信 (投稿日 : 2023 年 8 月 22 日)
Dear Ahmed,Greeting from GLOW Aonang Krabi,I thank you for taking time to write to us and for sharing your valuable feedback. We would like to apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail.Service excellence with the urge to anticipate and comply with guest needs is what we believe in, and we look forward to welcoming you back to GLOW Aonang Krabi soon!

6/10 (普通)

Cheng Seong、PETALING JAYA

グループ旅行
気になった点 : 施設のコンディションと設備
Reading lights v dim and lift v slow
2023 年 8 月に 3 泊滞在
The Managementからの返信 (投稿日 : 2023 年 8 月 22 日)
Dear Cheng,Greeting from GLOW Aonang Krabi!Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I truly appreciate your comments about facility aspects (Reading lights are dim and slow lift that need updating and improvements. In taking care of our hotel, our main priority is to be able to offer a very well-maintained, safe and comfortable atmosphere. I am sorry we failed to meet your expectation in this instance. I am working along with my team to ensure any improvements are made and corrective actions taken.We remain committed to providing the best in facilities and service, and I hope that I can convince you to change your mind about another visit to us. It would be such a pleasure to welcome you back again here at GLOW Aonang Krabi

8/10 (良い)

james

2023 年 7 月に 2 泊滞在
The Managementからの返信 (投稿日 : 2023 年 8 月 22 日)
Dear James,Greeting from GLOW Aonang Krabi!Thank you for choosing to stay with GLOW Aonang Krabi, we hope to see you again soon!

8/10 (良い)

Karen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lovely for a budget property - I booked 2 separate rooms (same room not available when I extended my stay) - the rooms are basic but nice, I had a lovely view over the pool. The first room had a shower head that shot every which direction but down - created a river across the bathroom floor. The second room had a working shower head but no Netflix available on the TV like the first room. Seems like a minor complaint (I didn’t come to Thailand to watch Netflix!), however, when it’s raining outside, and you’re traveling by yourself, it’s a nice distraction!
2023 年 7 月に 2 泊滞在
The Managementからの返信 (投稿日 : 2023 年 8 月 22 日)
Dear Karen,Greeting from GLOW Aonang Krabi!We thank you for sharing your valuable feedback. First and foremost please accept our sincere apology for the shower head and the TV that no Netflix you had during your stay with us. It is unfortunate that we could not meet your expectations.Service excellence with the urge to anticipate and comply with guest needs is what we believe in, and we look forward to welcoming you back to GLOW Aonang Krabi soon!

4/10 (不満)

Gate

気になった点 : 施設のコンディションと設備
Loud partiers all night
2023 年 7 月に 3 泊滞在
The Managementからの返信 (投稿日 : 2023 年 8 月 22 日)
Dear Gate,Greeting from GLOW Aonang Krabi!We thank you for taking time to write to us and for sharing your valuable feedback. We always appreciate hearing from our guests, even if there was an unfavorable occurrence.Service excellence with the goal to anticipate and comply with guest needs is what we believe in, and we look forward to welcoming you back soon!

10/10 (非常に良い)

Corina

2023 年 6 月に 2 泊滞在

10/10 (非常に良い)

Andrew

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The TV satelite was a
2023 年 5 月に 11 泊滞在

8/10 (良い)

Khandoker

カップルで旅行, グループ旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Property manager was helpful
2023 年 5 月に 4 泊滞在
Piaからの返信 (投稿日 : 2023 年 5 月 25 日)
Dear Khandoker,Greeting from GLOW Aonang Krabi!Thank you for taking the time to write your review of our property, your kind comments regarding our service and hotel are very much valued and appreciated. Our Hosts take their roles in our seriously and try, every day, to provide quality customer service which our guests expect.Such positive feedback supports our team and helps us very much. Thank you again, and we look forward to seeing you on your next trip to GLOW Aonang Krabi!Best Regard,Saowanee PuntongOperation Manager

8/10 (良い)

Khandoker

カップルで旅行, グループ旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Property manager was very helpful in resolving our concerns
2023 年 5 月に 1 泊滞在
Piaからの返信 (投稿日 : 2023 年 5 月 25 日)
Dear Khandoker,Greeting from GLOW Aonang Krabi!Thank you for taking the time to write your review of our property, your kind comments regarding our service and hotel are very much valued and appreciated. Our Hosts take their roles in our seriously and try, every day, to provide quality customer service which our guests expect.Such positive feedback supports our team and helps us very much. Thank you again, and we look forward to seeing you on your next trip to GLOW Aonang Krabi!Best Regard,Saowanee PuntongOperation Manager

8/10 (良い)

Sayan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
ดีค่ะใกล้เซเว่นไม่ไกลหาดมากเดินเล่นชายหาดใด้สะดวก
2023 年 5 月に 3 泊滞在
Piaからの返信 (投稿日 : 2023 年 5 月 25 日)
Dear Khun Sayan,Greeting from GLOW Aonang Krabi!Thank you for your favourable rating of our hotel. We are pleased to see positive ratings, as it reminds us that we are focused in the right direction and achieving our number one goal of caring for each and every guest.Such positive feedback supports our team and helps us very much. Wishing you a wonderful day and hoping we will have the pleasure of welcoming you back to GLOW Aonang Krabi one day soon!Best Regard,Saowanee PuntongOperation Manager

10/10 (非常に良い)

Jamie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely hotel with great location
Amazing hotel stay! Super clean, modern, and comfortable. Also great location walking distance to beach and restaurants, cafes, etc. I liked that there was also a balcony, nice hotel pool, and gym. Also the room bed was comfy and shower was nice. Would stay again!
2023 年 5 月に 3 泊滞在
Piaからの返信 (投稿日 : 2023 年 5 月 25 日)
Dear Jamie,Greeting from GLOW Aonang Krabi!Thank you for your favourable rating and positive comments of our hotel and services. In particular, I see you mentioned how much you enjoyed our cleanliness, location and facilities. Your observations and compliments remind us that we are focused in the right direction and achieving our number one goal of caring for each and every guest. Nothing makes us happier!Such positive feedback supports our team and helps us very much. Wishing you a wonderful day and hoping we have the pleasure of welcoming you back to GLOW Aonang Krabi soon!Best Regard,Saowanee PuntongOperation Manager

8/10 (良い)

Sabarinath Ravindran

良かった点 : 設備とサービス、施設のコンディションと設備
2023 年 4 月に 4 泊滞在
Piaからの返信 (投稿日 : 2023 年 5 月 25 日)
Dear Sabarinath,Greeting from GLOW Aonang Krabi!Thank you for your favourable rating of our hotel. We are pleased to see positive ratings, as it reminds us that we are focused in the right direction and achieving our number one goal of caring for each and every guest.Such positive feedback supports our team and helps us very much. Wishing you a wonderful day and hoping we will have the pleasure of welcoming you back to GLOW Aonang Krabi one day soon!Best Regard,Saowanee Puntong Operation Manager

10/10 (非常に良い)

Win Ei

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff are helpful.
2023 年 4 月に 2 泊滞在
Piaからの返信 (投稿日 : 2023 年 4 月 23 日)
Dear Win Ei,Greeting from GLOW Aonang Krabi!Thank you for taking the time to write your review of our property, your kind comments regarding our service and hotel are very much valued and appreciated. Our Hosts take their roles in our seriously and try, every day, to provide quality customer service which our guests expect.Such positive feedback supports our team and helps us very much. Thank you again, and we look forward to seeing you on your next trip to GLOW Aonang Krabi!Best Regard,Saowanee PuntongOperation Manager

10/10 (非常に良い)

Luis

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great hotel in the Krabi area, close to the beach and piers for all the island visits. Wonderful staff. Nice rooms!
2023 年 4 月に 1 泊滞在
Piaからの返信 (投稿日 : 2023 年 4 月 23 日)
Dear Luis,Greeting from GLOW Aonang Krabi!I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel is deeply appreciated and has been communicated to all the members of my team.Every bit of good news helps support our team. I once again thank you for your valuable comments and look forward to your continued visits and the pleasure of providing you the very best in service and hospitality at GLOW Aonang Krabi!Best Regard,Saowanee PuntongOperation Manager

10/10 (非常に良い)

Yatin Manoj

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place to stay at. Rooms were clean and spacious. The pool area also good. Location good to go to the beach and do all the tourist activities.
2023 年 4 月に 4 泊滞在
Piaからの返信 (投稿日 : 2023 年 4 月 23 日)
Dear Yatin,Greeting from GLOW Aonang Krabi!Thank you for your favourable rating of our hotel. We are pleased to see positive ratings, as it reminds us that we are focused in the right direction and achieving our number one goal of caring for each and every guest.Such positive feedback supports our team and helps us very much. Wishing you a wonderful day and hoping we will have the pleasure of welcoming you back to GLOW Aonang Krabi one day soon!Best Regard,Saowanee PuntongOperation Manager

8/10 (良い)

Trond Vegar

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel :)
I had a very nice stay at Glow. Friendly staff, good service, the room was very good. Even though the water supply stopped for almost a day, they did a good job to help so i could shower and so on. I would recommend this to others👌
2023 年 3 月に 4 泊滞在
Piaからの返信 (投稿日 : 2023 年 4 月 23 日)
Dear Trond,Greeting from GLOW Aonang Krabi!I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel is deeply appreciated and has been communicated to all the members of my team.Every bit of good news helps support our team. I once again thank you for your valuable comments and look forward to your continued visits and the pleasure of providing you the very best in service and hospitality at GLOW Aonang Krabi!Best Regard,Saowanee PuntongOperation Manager

10/10 (非常に良い)

Ketchamai

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ห้องพักสะอาด ใกล้อ่าวนาง
2023 年 3 月に 1 泊滞在
Piaからの返信 (投稿日 : 2023 年 3 月 8 日)
Dear Ketchamai,Greeting from GLOW Aonang Krabi!Thank you for your favourable rating and positive comments of our hotel and services. In particular, I see you mentioned how much you enjoyed our cleanliness. Your observations and compliments remind us that we are focused in the right direction and achieving our number one goal of caring for each and every guest. Nothing makes us happier!Such positive feedback supports our team and helps us very much. Wishing you a wonderful day and hoping we have the pleasure of welcoming you back to GLOW Aonang Krabi soon!Best Regard,Saowanee PuntongOperation Manager

6/10 (普通)

Dhiraj

2023 年 2 月に 2 泊滞在

4/10 (不満)

Stephanie

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The internet connection was basically non existent, the pool was covered in kids everyday, breakfast was not good, the egg lady was awesome but the other hot food tasted like leftovers, the elevator would stop at every floor all the time (to the point where it was faster to take the stair) probably from kids always pressing all the buttons. Our doorbell would go off in the morning for no reason. Our room would barley get cleaned or restocked they would just remake the bed and we were staying there for 10 days so it got pretty grimly in there, no wiping our bathroom counter or cleaning the floors, no new hand towels for half the time we just had small bath towels, they forgot to refill our toilet paper a few times and we just had to grab it ourselves. We booked it because it was rated higher than the hotel we were staying at before it but I really don’t understand why, maybe if more people said it was good for kids and family’s not couples then I would have known to not book there without option of a refund.
2023 年 1 月に 10 泊滞在
Piaからの返信 (投稿日 : 2023 年 3 月 8 日)
Dear Stephanie,Greeting from GLOW Aonang Krabi!Thank you very much for your review of your recent stay at our hotel. I greatly appreciate your comments about the good service from the station eggs at breakfast and attentive care you received from our Hosts. I will be sure to share with all team members, as it truly helps reinforce their actions and positive attitudes to see such compliments.Your constructive feedback regarding breakfast, cleanliness that needed our attention is extremely valuable to us as well. My sincere apologies that you experienced any inconvenience while staying with us. Our main priority is to be able to offer a very well-maintained and comfortable atmosphere for each and every guest. Be assured that your comments were taken to heart and I have looked into the situation personally; corrective actions have been taken to ensure we provide the best environment possible for our next guests. Thank you again for taking the time to share your constructive comments.Best Regard,Saowanee PuntongOperation Manager

10/10 (非常に良い)

david

良かった点 : 清潔度、施設のコンディションと設備
great location . everything was great
2023 年 1 月に 3 泊滞在
Piaからの返信 (投稿日 : 2023 年 3 月 8 日)
Dear David,Greeting from GLOW Aonang Krabi!Thank you for your favourable rating of our hotel. We are pleased to see positive ratings, as it reminds us that we are focused in the right direction and achieving our number one goal of caring for each and every guest.Such positive feedback supports our team and helps us very much. Wishing you a wonderful day and hoping we will have the pleasure of welcoming you back to GLOW Aonang Krabi one day soon!Best Regard,Saowanee PuntongOperation Manager

8/10 (良い)

timothy

家族旅行, 小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
Glow is in the middle of a whole lot of action. It's a great place if you want to be right down by the beach but not in the completely crazy parts. Ao Nang is the launching point for thousands of tourists. Glow had decent food, a nice pool, fairly quiet and good service. It's a bit beaten up from the influx of young travelers but overall a really decent place to be.