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ディーヴァナ・クラビ・リゾートの口コミ

4 out of 5
ディーヴァナ・クラビ・リゾート
90 Moo 3, Aonang, Krabi

口コミ

9.0

とても素晴らしい

評価 10 - 239 件の口コミ中 147 件が非常に良い" "
評価 8 - 239 件の口コミ中 69 件が良い" "
評価 6 - 239 件の口コミ中 13 件が普通" "
評価 4 - 239 件の口コミ中 5 件が不満" "
評価 2 - 239 件の口コミ中 5 件が非常に不満" "

9.2/10

清潔度

9.2/10

スタッフとサービス

8.6/10

設備とサービス

9.0/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Emi

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
大人のリゾート
ロケーションが良く(アオナンビーチ まで徒歩10分くらい、ナイトマーケットすぐそば)、プールは大きくないけどゆっくりするには十分。 ベッドも広く、かなりゆったりと過ごせました。朝ご飯も美味しかったです！
2020 年 2 月に 4 泊滞在
Karolina G.からの返信 (投稿日 : 2020 年 2 月 17 日)
Dear Emi, We very much appreciate your comments regarding your stay at the Deevana Krabi Resort. We are thrilled to read your excellent feedback and that you had a relaxing stay with us. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. We look forward to welcoming you again soon! Thank you for your visit. Sincerely, Karolina Gadula - Guest Experience Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 4 月に 7 泊滞在

10/10 (非常に良い)

ja

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
部屋が綺麗で従業員も良い接客だった。
2019 年 3 月に 4 泊滞在

8/10 (良い)

宿泊されたお客様

2018 年 12 月に 4 泊滞在
Chumponからの返信 (投稿日 : 2018 年 12 月 31 日)
Dear Valued guests, Thank you for your review us and very much appreciate to know that you enjoy your stay with us. Looking to welcome you back in the near future. Sincere Yours, Chumpon N. Executive Assistant Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
おすすめできるホテルです。
アオナンビーチから近く、口コミの評価も高かったため、こちらのホテルにしました。 便利な立地であることはもちろんのこと、開放的な雰囲気で、部屋も非常に清潔で快適でした。 またスタッフの方々が皆さん親切で、丁寧に対応して頂きました。 薄手のバスローブやしっかりしたスリッパが用意されていたのもよかったです。 一方で予約前にベッドの選択の件で何度かホテルにメール送りましたが、一度も返信がなかったのが残念でした。 また部屋自体は非常にシンプルな作りとなっており、シャワー・洗面・トイレと部屋が曇りガラスのドア一つのみのため、音や光が気になりました。 しかしながら料金とサービス内容を考えると非常に良いホテルだと思います。 また機会があれば泊まりたいなと思います。
2018 年 1 月に 2 泊滞在
Kevinからの返信 (投稿日 : 2018 年 1 月 30 日)
Thank you for your recent stay with us and taking time to review our resort. We are enjoy reading your review repeatedly with our entire team. However, we are truly sorry that your email never been replied and hopefully the room would satisfied you. I have noted your comment regards the bathroom too. We look forward to having a chance to welcome you back the future. // Thank you

10/10 (非常に良い)

Ash、Tokyo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
So friendly staff!! Excellent breakfast!! Quiet and comfortable garden! Very clean room! Great amenity!! Good location! (10 minute to the beach, 1 minute to Seven eleven)
2017 年 8 月に 1 泊滞在
Kevinからの返信 (投稿日 : 2017 年 11 月 25 日)
Dear Khun Ash, Thank you for your recent stay with us, we really appreciated your feedback and your comments are valued for us. We look forward to having a chance to welcome you back in the near future and have a safe and comfortable journey home.

10/10 (非常に良い)

Chen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Nice cozy room situated inside a greenery surrounding, overall had a pleasant stay. Beakfast was decent and non repetitive for my 3 nights stay. For those who are afraid of lizards, mind you there are plenty around the walls while walking back to the room. There's even one staying with us :)
2024 年 5 月に 3 泊滞在
Karolinaからの返信 (投稿日 : 2024 年 5 月 29 日)
Dear Chen,Thank you so much for taking the time out of your day to review your stay. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely, Karolina Gadula - Guest Experience Manager

10/10 (非常に良い)

Robert

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A really great stay for the price! We stayed in a room with the bath tub on the porch and it was a lovely room. Really enjoyed sitting in a cool bath and relaxing after days out exploring. Very friendly staff and we had great Thai massages at the on-site spa. I also messaged ahead whether we could check in early as we were getting an early flight to Krabi, and this was upheld. It is around a 10/15 min walk to the beaches, with various food options nearby. The area is a more budget area of Thailand, worth bearing this in mind as there isn’t a lot of luxury properties or eateries nearby. Would recommend!
2024 年 4 月に 3 泊滞在
Karolinaからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Mr. Robert,We very much appreciate your comments regarding your stay at the Deevana Krabi Resort. We are thrilled to read your excellent feedback and that you had a really great stay with us. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. We hope to welcome you back to the hotel in the near future. Thank you for your visit.Yours sincerely, Karolina Gadula - Guest Experience Manager

10/10 (非常に良い)

Michael

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great people, very clean, great location
2024 年 4 月に 2 泊滞在
Karolinaからの返信 (投稿日 : 2024 年 4 月 20 日)
Dear Michael,Thank you so much for taking the time out of your day to review your stay. We look forward to welcoming you again in the future.Yours sincerely, Karolina Gadula - Guest Experience Manager

10/10 (非常に良い)

Wiebke

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ein wunderschönes Hotel in Ao Nang! Wir wären so gerne noch länger geblieben. Es ist wirklich perfekt!!! Was man zahlt und dann bekommt, wird um Längen übertroffen. 10/10!!! Auf jeden Fall weiterzuempfehlen
2024 年 4 月に 1 泊滞在
Karolinaからの返信 (投稿日 : 2024 年 4 月 20 日)
Sawadee kha Khun Wiebke, We wish to thank you for choosing Deevana Krabi Resort as part of your holiday. We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive a positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards,Karolina Gadula - Guest Experience Manager

10/10 (非常に良い)

Iain Gregor、Westcliff

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I booked with Deevana Krabi Resort as the reviews looked very good compared to many others in the same area, it's pretty close to the airport at only 40mins drive away which is a bonus on transfers. Check in was easy & simple process, the room they gave me was close to reception and right next to a pool, with some lovely grounds surrounding the property. The room was spacious with a huge bed, could have slept 4 people in it, air con was very powerful, also a fridge, a good sized toilet room, and a large walk in shower, wi-fi was available from the room, but had to re-log in a few times, only downside was not a lot of storage for your clothing, just a hanging rail with a few hangers, but I can make do for a week. Breakfast was included in my package which was close to reception & there's a whole host of food and drink on offer from 6.30am, the food was good and tasty and very good standard, all in all I really enjoyed my stay there & would go back as it's in a great location with everything close by and easy to get to.
2024 年 3 月に 6 泊滞在
Karolinaからの返信 (投稿日 : 2024 年 3 月 23 日)
Sawadee kha Khun Iain, We wish to thank you for choosing Deevana Krabi Resort as part of your holiday.It was our pleasure to have you staying with us.We very much appreciate your comments regarding your stay at the Deevana Krabi Resort. It is always a pleasure to receive a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Karolina Gadula - Guest Experience Manager

10/10 (非常に良い)

Delphine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Emplacement au calme, la propreté, hébergement de petite taille, gentillesse du personnel,… Le seul petit « bémol » serait le manque de rangements pour les vêtements dans la chambre.
2024 年 3 月に 7 泊滞在
Karolinaからの返信 (投稿日 : 2024 年 3 月 15 日)
Madame Delphine,Nous vous remercions d'avoir pris le temps de partager votre avis au sujet de votre séjour au Deevana Krabi Resort. Nous espérons avoir le plaisir de vous accueillir de nouveau au sein du Deevana Krabi Resort. Bien cordialement,Karolina Gadula - Guest Experience Manager

10/10 (非常に良い)

Mia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Enjoyed our stay here and have booked to return next year.
2024 年 2 月に 5 泊滞在
Karolinaからの返信 (投稿日 : 2024 年 3 月 15 日)
We wish to thank you for choosing Deevana Krabi Resort as part of your holiday and for taking the time to review your stay with us. We are looking forward to welcome you back.

8/10 (良い)

Michael

2024 年 2 月に 2 泊滞在
Karolinaからの返信 (投稿日 : 2024 年 3 月 15 日)
Thank you for your great rating.

8/10 (良い)

Nancy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Don't go standard. Do the upgrade
First I stayed in the standard room which was like a cave. No windows except on narrow one next to the door. Third night i changed to the next level up which was a lovely room. Just don't book the standard . Several pools which is nice.
2024 年 1 月に 2 泊滞在
Karolinaからの返信 (投稿日 : 2024 年 3 月 15 日)
We wish to thank you for choosing Deevana Krabi Resort as part of your holiday and for taking the time to review your stay with us.

10/10 (非常に良い)

steven

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Deevanna krabi resort was lovely, great surroundings, and especially Sor who looked after as every day we was there
2024 年 1 月に 7 泊滞在
Karolinaからの返信 (投稿日 : 2024 年 3 月 15 日)
We wish to thank you for choosing Deevana Krabi Resort as part of your holiday and for taking the time to review your stay with us.

10/10 (非常に良い)

Edvard

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 10 泊滞在

10/10 (非常に良い)

martin

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
4 star hotel but shared amenteties with 5 star next door. Room small but very comfortable. Break magnificent but variety and quantity
2023 年 8 月に 7 泊滞在
Karolinaからの返信 (投稿日 : 2023 年 8 月 12 日)
Dear Mr. Martin,Thank you for taking the time to rate our resort. We look forward to see you soon.Sincerely, Karolina Gadula - Guest Experience Manager

10/10 (非常に良い)

Janine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Klein und fein / gute Lage
Personal sehr hilfsbereit! Würden aufjedenfall wiederkommen.
2023 年 4 月に 2 泊滞在
TK/GMからの返信 (投稿日 : 2023 年 4 月 20 日)
We thank you for your stay and very much appreciate your positive comments & feedback as mentioned. It will be shared with our team accordingly as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 (非常に良い)

Hari

2023 年 3 月に 1 泊滞在
TK/GMからの返信 (投稿日 : 2023 年 4 月 20 日)
We thank you for your stay and very much appreciate your positive feedback with full points as given and we hope your next visit will be as pleasant as the previous one.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good place to stay. Spacious room. Lots of places to eat and shop. Pool was great.
2023 年 2 月に 4 泊滞在
TK/GMからの返信 (投稿日 : 2023 年 4 月 20 日)
We thank you for your stay and very much appreciate your positive comments & feedback as mentioned. It will be shared with our team accordingly as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 (良い)

Jennifer

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This was a bit of a strange post Covid experience. We were upgraded to a gorgeous suite, right next to the pool at the far end of the resort. The grounds and the room were beautiful. Nice escape from the busyness of Ao Nang. However, the one side of the resort was closed off due to repairs on the other pool, which was fine. But our side also had no restaurant or bar and it seemed almost abandoned. We had to go to the Deevana Plaza just outside the resort for any of the amenities. Quite frankly, I thought they were one and the same until I asked for a transfer to be closer to the hub of activity. This is then they informed that the resort and plaza were two seperate places. In the end it was quite fine. We loved our stay. The pool, our suite and staff were lovely.
Karolina G.からの返信 (投稿日 : 2023 年 1 月 12 日)
Sawadee kha Khun Jennifer, We wish to thank you for choosing Deevana Krabi Resort as part of your holiday.It was our pleasure to have you staying with us.We very much appreciate your comments regarding your stay at the Deevana Krabi Resort. It is always a pleasure to receive a positive feedback and guest's recommendation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Karolina Gadula - Guest Experience Manager

6/10 (普通)

Manon

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Het was een mooie moderne kamer, met alles aanwezig zoals in de beschrijving. Ontbijt was zeer uitgebreid en erg smakelijk. Het enige grote nadeel is dat er een bestrijding voor ongedierte was, wat in de kamer werd vermeld als een onprettige geur van 8u tm 9u savonds bleek iets totaal anders te zijn. Echter was dit het meest schelle geluid wat men kan bedenken 3x per dag (1x snachts). Dit heeft ons verblijf zeker beïnvloed en veel minder prettig gemaakt.
Karolina G.からの返信 (投稿日 : 2023 年 1 月 12 日)
Sawadee kha Khun Manon, We wish to thank you for choosing Deevana Krabi Resort as part of your holiday. We appreciate you taking the time to provide us with detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Regarding the unpleasant sound, it's sound made by cicadas, as it's the period this insects are the most active.We do hope you give us another chance as we will definitely improve our services.Thank you and look forward to seeing you soon.Yours sincerely, Karolina Gadula - Guest Experience Manger

8/10 (良い)

Pariwat

2022 年 11 月に 3 泊滞在
Karolina G.からの返信 (投稿日 : 2023 年 1 月 12 日)
Dear Khun Pariwat,Thank you so much for taking the time out of your day to review our hotel. We look forward to welcoming you again in the future.Yours sincerely, Karolina Gadula - Guest Experience Manager

8/10 (良い)

Charmaine

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My second stay here. Overall, very nice and comfortable room. Pool is perfect, breakfast spread is not huge but very adequate and delicious. But I had to wait over an hour for check-in, which wasn’t great. The area around the hotel has also been ravaged by covid and all shops have closed, so it was a long, dark and scary walk back to the hotel (for a solo traveller) at night. The hotel does offer a shuttle drop off at Aonang, but it would do better to also offer a pickup from Aonang too. I would definitely stay here again though. The staff were friendly, rooms (and that huge bed!) were very comfortable. I enjoy my stays there very much.
2022 年 6 月に 2 泊滞在

4/10 (不満)

khamprasong

気になった点 : スタッフとサービス、施設のコンディションと設備
2022 年 6 月に 2 泊滞在

8/10 (良い)

Alyssa

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was a lovely little space in a less lovely area of the city. The rooms were nice.
2022 年 3 月に 4 泊滞在
Karolina G.からの返信 (投稿日 : 2022 年 4 月 7 日)
Dear Miss Alyssa, We very much appreciate your comments regarding your stay at the Deevana Krabi Resort. We are thrilled to read your very good feedback and that you had a lovely stay with us. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. We hope to welcome you back to the hotel in the near future. Thank you for your visit. Yours sincerely, Karolina Gadula - Guests Experience Manager

10/10 (非常に良い)

Paul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 3 月に 3 泊滞在
Karolina G.からの返信 (投稿日 : 2022 年 4 月 4 日)
Thank you for the great rating of Deevana Krabi Resort. We hope to welcome you back to the hotel in the near future. Thank you for your visit.

8/10 (良い)

Stephanie

2022 年 3 月に 1 泊滞在
Karolina G.からの返信 (投稿日 : 2022 年 4 月 4 日)
Thank you for the very good rating of Deevana Krabi Resort. We hope to welcome you back to the hotel in the near future. Thank you for your visit.

8/10 (良い)

Andre

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 12 月に 7 泊滞在
Karolina G.からの返信 (投稿日 : 2022 年 4 月 4 日)
Thank you for thevery good rating of Deevana Krabi Resort. We hope to welcome you back to the hotel in the near future. Thank you for your visit.

10/10 (非常に良い)

Amy

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What an amazing property! Multiple beautiful pools with very quaint bars, dining. I felt so nurtured. Felt like I was in heaven. I wish I could live at this hotel! I loved the private hot tubs outside my room! The rooms were beautiful, clean and upscale. Beautiful decor and great service! Hidden away from noise of city!
2019 年 12 月に 2 泊滞在
Karolinaからの返信 (投稿日 : 2021 年 11 月 17 日)
Dear Miss Amy, We very much appreciate your comments regarding your stay at the Deevana Krabi Resort. We are thrilled to read your excellent feedback and that you had an amazing stay with us. Thanks a lot for recognizing our staff and our services. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. We hope to welcome you back to the hotel in the near future. Thank you for your visit. Yours sincerely, Karolina Gadula- Guest Experience Manager

10/10 (非常に良い)

Chaloempol

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 4 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 12 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

2020 年 11 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2020 年 11 月に 1 泊滞在

8/10 (良い)

Ignacio

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 3 月に 4 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2020 年 3 月に 6 泊滞在

8/10 (良い)

Patricia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Chouette hotel
Hotel top. Personnel sympa et professionnel. Le seui hic c'est le petit petit déjeuner il est bon mais nous etions peu nombreux et il manquait toujours des trucs. Faut aller déjeuner tot vers 9h30 10h y a plus gd chose
2020 年 3 月に 3 泊滞在
Karolina G.からの返信 (投稿日 : 2020 年 3 月 29 日)
Bonjour Patricia , Nous tenons à vous remercier pour vos commentaires concernant votre séjour dans notre établissement. Nous sommes ravis de lire que vous avez apprécié le professionnalisme et la gentillesse de nos équipes du Deevana Krabi Resort. Nous notons aussi votre remarque concernant le petit-dejeuner. Nous espérons avoir le plaisir de vous accueillir de nouveau au sein du Deevana Krabi Resort. Cordialement, Karolina Gadula - Guest Experience Manger

8/10 (良い)

Arnaud

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 3 月に 3 泊滞在
Karolina G.からの返信 (投稿日 : 2020 年 3 月 27 日)
Dear Arnaud, Thank you for taking the time to rate our Resort. We are looking forward to welcome you again at Deevana Krabi Resort. Yours sincerely, Karolina Gadula - Guest Experience Manager

10/10 (非常に良い)

Annika

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Högt betyg
Väldigt nöjda med allt. Dock hade vi önskat lite färre träd vid övre poolområdet. Knappt ingen sol där. Sköna sängar och en bra frukost med mycket att välja på.
2020 年 3 月に 2 泊滞在
Karolina G.からの返信 (投稿日 : 2020 年 3 月 27 日)
Dear Khun Annika, We very much appreciate your comments regarding your stay at the Deevana Krabi Resort. We are thrilled to read your excellent feedback and that you had an enjoayable stay with us. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. We look forward to welcoming you again soon! Thank you for your visit. Yours sincerely, Karolina Gadula- Guest Experience Manager

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
Bof
Un hôtel conçu pour le tourisme de masse. Un peu impersonnel avec des chambres mal insonorisées et une climatisation assez sale qui vous empêche de dormir... Heureusement le personnel Thaï est toujours aussi sympathique et rattrape un peu la déception globale.
2020 年 3 月に 2 泊滞在
Karolina G.からの返信 (投稿日 : 2020 年 3 月 29 日)
Madame,Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas complètement réussi cette fois-ci, notamment dû au bruit et à la climatisation qui n'etait pas propre, nous en sommes désole. Nous espérons vous revoir très bientôt! Veuillez agréer Madame, Monsieur, nos salutations distinguées. Karolina Gadula - Guest Experience Manager

10/10 (非常に良い)

Gregoire

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Très bon rapport qualité prix
Très joli hôtel et à 3 min à pieds de la plage Juste dommage que la piscine ferme à 18h beaucoup trop tôt
2020 年 3 月に 3 泊滞在
Karolina G.からの返信 (投稿日 : 2020 年 3 月 21 日)
Bonjour Gregoire, Nous tenons à vous remercier pour vos commentaires concernant votre séjour dans notre établissement. Nous sommes ravis de lire que vous avez apprécié la localisation du Deevana Krabi Resort. Nous espérons avoir le plaisir de vous accueillir de nouveau au sein du Deevana Krabi Resort. Cordialement, Karolina Gadula - Guest Experience Manager

10/10 (非常に良い)

Laila

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fabulous accommodations! We enjoyed our stay a lot!
2020 年 3 月に 2 泊滞在
Karolinaからの返信 (投稿日 : 2020 年 3 月 15 日)
Dear Laila, We very much appreciate your comments regarding your stay at the Deevana Krabi Resort. We are thrilled to read your excellent feedback and that you had a special stay with us. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. We look forward to welcoming you again soon! Thank you for your visit. Karolina Gadula - Guest Experience Manager

8/10 (良い)

Edyta

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very good stay
The resort is very good and very modern .Meet my expectations. There is 2 pools which I never use but look very good .Its very quiet there and you really feel relaxed.Its only breakfast which I think could be better very poor variety and melted butter ievery day .Oerall I recomend the hotel but book without breakfast its plenty food around.
2020 年 2 月に 7 泊滞在
Karolinaからの返信 (投稿日 : 2020 年 3 月 15 日)
Sawadee kha Khun Edyta, We wish to thank you for choosing Deevana Krabi Resort as part of your holiday. It was our pleasure to have you staying with us. We very much appreciate your comments regarding your stay. It is always a pleasure to receive a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Karolina Gadula - Guest Experience Manager

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Väldigt trevligt boende, nära till de mesta, och trevlig personal
2020 年 2 月に 5 泊滞在
Karolina G.からの返信 (投稿日 : 2020 年 3 月 9 日)
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Deevana Krabi resort. We are thrilled to read your excellent feedback and that you had an enjoayable stay with us. Thanks a lot for recognizing our staff. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. We look forward to welcoming you again soon! Thank you for your visit. Sincerely, Karolina Gadula - Guest Experience Manager

2/10 (非常に不満)

宿泊されたお客様

2020 年 3 月に 1 泊滞在
Karolina G.からの返信 (投稿日 : 2020 年 3 月 9 日)
Dear Valued Guest, Thank you for taking the time to rate our Resort. It is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Karolina Gadula - Guest Experience Manager

10/10 (非常に良い)

Kathrine

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 12 月に 7 泊滞在
Karolina G.からの返信 (投稿日 : 2020 年 3 月 9 日)
Dear Katherine, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Karolina Gadula - Guest Experience Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2020 年 2 月に 3 泊滞在
Karolina G.からの返信 (投稿日 : 2020 年 3 月 9 日)
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Karolina Gadula - Guest Experience Manager

10/10 (非常に良い)

Valentina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We had a wonderful stay at Deevana. Every
2020 年 2 月に 5 泊滞在
Karolina G.からの返信 (投稿日 : 2020 年 3 月 1 日)
Dear Valentina, We very much appreciate your comments regarding your stay at the Deevana Krabi Resort. We are thrilled to read your excellent feedback and that you had a wonderful stay with us. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. We look forward to welcoming you again soon! Thank you for your visit. Sincerely, Karolina Gadula - Guest Experience Manager

10/10 (非常に良い)

Lise Moen Fjelde

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Flott hotell
2020 年 2 月に 3 泊滞在
Karolina G.からの返信 (投稿日 : 2020 年 3 月 1 日)
Dear Lise, We very much appreciate your comments regarding your stay. We are thrilled to read your excellent feedback and that you had a special stay with us. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. We look forward to welcoming you again soon! Thank you for your visit. Yours sincerely, Karolina Gadula - Guest Experience Manager