Hello Masami,Thank you for staying with us and also for your review of our property. Really appreciate the positive comments you made on OZO Chaweng Samui. In relation to the aspects of your experience that were not up to your expectations, I will be working with the team to address this so that we can continue to improve. We hope to have the chance to welcome you back again in future.Cheers,Pawantorn.SManager,Guest Relations
8/10 (良い)
宿泊されたお客様
グループ旅行
2024 年 2 月 9 日
良かった点 : スタッフとサービス、施設のコンディションと設備
It was nice place but The room we stayed had a really really bad smell from bathroom and also couldn’t opened the window… also at the breakfast place, there are 2 coffee machine but only one of them can make latte and it’s long wait….
Dear value guest,Thank you for staying with us and also for your review of our property. Really appreciate the positive comments you made on OZO Chaweng Samui. In relation to the aspects of your experience that were not up to your expectations, I will be working with the team to address this so that we can continue to improve. We hope to have the chance to welcome you back again in future.Your sincerely,Jiranan H.Manager, Front Office
10/10 (非常に良い)
YASUHIRO
2022 年 9 月 29 日
YASUHIRO
2022 年 9 月に 2 泊滞在
10/10 (非常に良い)
Nagaoka
家族旅行
2022 年 4 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
全体的に良かった。周辺は今後改善されると思う。
Nagaoka
2022 年 4 月に 3 泊滞在
Tataからの返信 (投稿日 : 2022 年 4 月 29 日)
Dear Nagaoka,
Thank you for your feedback. We are happy to learn that the hotel facilities and services were up to your standards. We hope to see you again some time in the near future.
Your sincerely,
Supornthip Chuaysongkram
Assistant Manager, Social Media
OZO Chaweng Samui
10/10 (非常に良い)
JUNKO、バンコク
家族旅行
2021 年 1 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
とてもキレイで居心地のいいホテルでした。
JUNKO
2020 年 12 月に 4 泊滞在
8/10 (良い)
T、Japan
2020 年 1 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
-The room was clean.
-The location is convenient for tourist.
T
2020 年 1 月に 2 泊滞在
Joyce Leeからの返信 (投稿日 : 2020 年 1 月 31 日)
Dear T,
Thank you for your choosing OZO Chaweng Samui and for taking the time to rate us on Expedia!
We are very pleased to hear that our well-appointed room and strategic location were up to your expectation throughout your very pleasant stay with us.
It is with great anticipation that we look forward to welcoming you back on your next holiday to our island!
Warmest Regards,
Joyce Lee
Cluster Marketing Communications Manager
OZO Chaweng Samui
10/10 (非常に良い)
宿泊されたお客様
2020 年 1 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
快適に過ごせました。
宿泊されたお客様
2020 年 1 月に 1 泊滞在
Joyce Leeからの返信 (投稿日 : 2020 年 1 月 31 日)
Dear Valued Guest,
Thank you very much for taking the time to review us following your recent stay at the OZO Chaweng Samui.
It was indeed a pleasure to learn that you thoroughly enjoyed your holiday with us.
Thank you again for sharing your great experience. We look forward to the pleasure of welcoming you back in the near future.
Yours sincerely,
Joyce Lee
Cluster Marketing Communications Manager
OZO Chaweng Samui
8/10 (良い)
宿泊されたお客様
2020 年 1 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2020 年 1 月に 5 泊滞在
Joyce Leeからの返信 (投稿日 : 2020 年 1 月 10 日)
Dear Guest,
Thank you for choosing OZO Chaweng Samui as your hotel during your recent visit and for taking the time to rate us on Expedia.
We are pleased to learn that you have enjoyed your overall stay with us and reward us with such this valuable rating.
We hope to have the opportunity to welcome you back in the not too distant future.
Warmest Regards,
Joyce Lee
OZO Chaweng Samui
Cluster Social Media Executiveからの返信 (投稿日 : 2019 年 10 月 10 日)
Dear Our Valued Guest,
Thank you very much for choosing Amari Koh Samui as your accommodation on your holiday and sharing your valued feedback with us on Expedia. We are pleased to hear that you are satisfied with our swimming pools, food, and hotel location.
Still, we apologize for the inconvenience you experienced. Your feedback is essential for us to improve our products and services provided.
Thank you once again for staying with us and taking the time to review us. We hope to have a chance to welcome you back to our hotel in the future.
With appreciation,
Melinda Akkaranawin
Cluster Social Media Executive
Cluster Social Media Executive からの返信 (投稿日 : 2019 年 10 月 2 日)
Dear Our Valued Guest,
Thank you for taking your valued time to write us a review on Expedia. We are happy to hear that you had a great time with us. Moreover, your comments about our location and facilities are highly appreciated. Our hotel is conveniently located near the heart of Chaweng indeed. We are glad it allowed you to make the most out of your trip.
Thank you very much once again for staying with us. We look forward to welcome you soon.
With appreciation,
Melinda Akkaranawin
Cluster Social Media Executive
Cluster Social Media Executiveからの返信 (投稿日 : 2019 年 10 月 2 日)
Dear Our Valued Guest,
Greetings from Koh Samui! Thank you for selecting OZO Chaweng Samui as your accommodation and reviewing us. It seems like you had a great time on your holiday. Furthermore, thank you very much for your recommendations about the beach bag and slippers. Your feedback is essential for us to improve our products and services.
Thank you once again. We look forward to welcoming you back to our property in the future.
With appreciation,
Melinda Akkaranawin
Cluster Social Media Executive
10/10 (非常に良い)
宿泊されたお客様
2019 年 9 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2019 年 9 月に 3 泊滞在
Cluster Social Media Executiveからの返信 (投稿日 : 2019 年 9 月 23 日)
Dear Our Valued Guest,
Thank you for selecting OZO Chaweng Samui as your hotel during your recent visit and for taking the time to review us on Expedia.
At OZO, we strive to create wonderful holidays for all our guests and your high score is very rewarding and a motivation for all team members.
Thank you once again for sharing your kind review with us. We look forward to welcoming you back to Koh Samui soon!
Best regards,
Melinda Akkaranawin
Cluster Social Media Executive
Dear Valued Guest,
Thank you for choosing OZO Chaweng Samui for your recent stay, and for taking the time to review us on Expedia.
It is a pleasure to learn that you thoroughly enjoyed your holiday, especially our breakfast, cleanliness and team member friendliness. Your kind words are very rewarding and a motivation for all our teams.
Thank you again for sharing your experience with us. We look forward to welcoming you back once more to our hotel.
Best regards,
OZO Chaweng Samui Management
Dear Our Valued Guest,
Thank you for choosing OZO Chaweng Samui as your hotel during your recent visit and for taking the time to review us.
At OZO Chaweng Samui, we strive to create impressive holidays for all our guests. Your high score is greatly appreciated.
Thank you again for sharing your experience with us and we look forward to welcoming you back soon on your next holiday to the Island of Coconuts!
Best wishes,
OZO Chaweng Samui Management
Dear Hiro,
Thank you for taking the time to share your OZO Chaweng Samui experience. It is always a pleasure to read such a positive feedback.
Thank you once again for providing a good review about our nice swimming pool and our great location.
We hope that we will have another chance to welcome you back to OZO Chaweng Samui again in the near future.
Sincerely,
OZO Chaweng Samui Management
Dear our valued guest,
Thank you for your review about your recent stay with us at OZO Chaweng Samui.
We are pleased to learn that you have enjoyed your stay with us, particularly the location and our varied breakfast offer.
We are terribly sorry for the shortcoming service during your stay. Please be assured that your valuable feedback has been shared with the team to prevent future recurrence and to improve in the near future.
Thank you again for sharing your feedback with us and we hope you had an enjoyable family holiday on Koh Samui despite the shortcomings you experienced during your stay with us. The team sends their warmest regards and we hope you will allow us another opportunity to show that the level of service you experienced was not up to our usual high service standards of OZO.
Warmest Regards,
OZO Chaweng Samui Management
Dear yuuuman,
Thank you very much for taking the time to review us following your recent stay at the OZO Chaweng Samui. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us.
Your kind compliments have been passed on to my fellow Team Members. At OZO, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation.
Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future.
Yours sincerely,
Dear Jacqueline,
Thank you very much for your amazing review of your recent stay with us at OZO Chaweng Samui! It was a pleasure to learn that you thoroughly enjoyed your stay with us and that the team was able to meet, or even exceed your expectations in so many areas!
At OZO, we strive to create memorable holidays for all our guests and your lovely review is very rewarding and a motivation for all team members! Please be assured that I have shared your great comments with our team members and they are well received with a big smile :)
Thank you again for sharing your experience with us. The team sends their warmest regards and we look forward to welcome you back soon on your next holiday to the Coconuts Island!
Warmest Regards,
Dear AKIHIRO,
Thank you very much for taking the time to review us following your recent stay at the OZO Chaweng Samui. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us.
Your kind compliments have been passed on to my fellow Team Members. At OZO, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation.
Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future.
Yours sincerely,
Dear Our Valued Guest,
Thank you very much for your amazing review of your recent stay with us at OZO Chaweng Samui! It was a pleasure to learn that you thoroughly enjoyed your stay with us and that the team was able to meet, or even exceed your expectations!
At OZO, we strive to create memorable holidays for all our guests and your lovely review is very rewarding and a motivation for all team members!
Thank you again for sharing your experience with us. The team, including myself, sends their warmest regards and we look forward to welcome you back soon on your next holiday to the Coconuts Island!
Warmest Regards,
Dear Our Valued Guest,
Thank you very much for your amazing review of your recent stay with us at OZO Chaweng Samui! It was a pleasure to learn that you thoroughly enjoyed your stay with us and that the team was able to meet, or even exceed your expectations!
At OZO, we strive to create memorable holidays for all our guests and your lovely review is very rewarding and a motivation for all team members!
Thank you again for sharing your experience with us. The team, including myself, sends their warmest regards and we look forward to welcome you back soon on your next holiday to the Coconuts Island!
Warmest Regards,
Dear Our Valued Guest,
Thank you very much for taking the time to review us following your recent stay at the OZO Chaweng Samui. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us.
Your kind compliments have been passed on to my fellow Team Members. At OZO, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation.
Please rest assured that the points you raised concerning are duly noted and will be addressed.
This valuable rating allows us to continually monitor and improve both quality of our products and standards of services provided and we hope to have the opportunity to welcome you back in the not too distant future.
Yours sincerely,