stayed for 5 nights after travelling for 2 weeks staying in hostels/small hotels. On our honeymoon and had splashed out on Khwan to get that little bit of quirky luxury it offered. We both enjoy camping and enjoyed meeting the frogs and ghekkos in our room. It is a very pretty tent! But not luxury. We met two members of staff during our stay. They were friendly/helpful receptionists. You could count the bar man but he appeared to be asleep everytime we walked past. The pool had no cushions laid down, they were all piled up and covered over. It looked disused and had repair works for 2 days. Felt rude to interrupt the asleep bar man to ask him if I could get a cushion. I know it rains but it was really unwelcoming. Also silly things like stuff in the draws with no explanation.Didn’t know if they were left behind or left for our use, a sticky fridge, no conditioner (daft I know but we’d paid nearly £100 a night and had paid much less elsewhere and got conditioner) the little bits of luxury were missing. The swing attached to our tent was covered over, in a bush that was dark and hidden away, only 1 cushion for our outdoor seats. The place had packed up for quiet season but had charged us full price,restaurant/drinks/taxis were also pricey. We ate at ‘mr kais’ instead - aroi mak mak!! And didn't have brekkie for 650bt each!! implied we were disappointed and was told I could pay 4000 to upgrade for 3nights so not all get the infamous free upgrade. Disappointed! Shower is fab!!