6/10 (普通)
Lynn
家族旅行
2024 年 5 月 28 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
We really enjoyed the peacefulness and the fact that the hotel rooms were separate from the pub itself. Clean, spacious rooms with everything you need for a quick break. The area the queen victoria is set is conveniently placed with quick access to public transport, and the local coop. There were a couple of negatives, one being that the double bed I stayed in had a broken divan base which made the mattress dip and so was quite an uncomfortable sleep. The other being the staff and service. We found they were quite short with us and when ordering a drink, will ignore you in the bar for as long as they can with no courtesy of asking how our room or our stay is going, despite seeing us waiting. Understandable if it had been busy. Another incident came on the first night trying to order food. We were met with a short "not doing food tonight" with no explanation as to why, or any signs to warn potential customers. When asking about other options, we tried to explain we have no transport (car) and the lady (didn't get her name) held her hand up in my face and told me to let her speak, which we found rather rude. They suggested we ordered a takeaway to be delivered to the carpark. However, we found another local hotel just a short walk away that were serving dinner and we ended up having a delicious meal and a lovely evening of drinks in the warm sun.
Overall we enjoyed our time, however, I don't think we will be returning to the hotel. 3/5 based on room and location.
Lynn
2024 年 5 月に 2 泊滞在