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「We didn’t receive the check-in details until after the stated check-in time had already passed, which made arrival more stressful than it needed to be. The listing also mentioned breakfast, but no information was provided about it and we were unable to locate it during our stay. We also had trouble with the heating system. The only way we could get the heat to turn off was by turning off the hot water entirely. Additionally, the sofa bed pillows were simply the sofa cushions, which were far too...

「The staff where all so friendly, polite and bubbly. I can't remember the young girls name that worked in the garden bar of an evening but she was the nicest person I met through out our stay in the hotel. She is a credit to the hotel and other staff members. We did find the room was very small and extremely hot. There was a fan provided to help but unfortunately it was of no use as it was only circulating hot air, the window is only allowed to be opened a few inches. I did ask to have the...

「I never had of Newcastle West before, but if you are ever in this town, this is the place to be. My wife considered the breakfast "the best Irish breakfast in Ireland," and who am I to disagree? We truly enjoyed our stay (and the breakfast) as well the friendly staff including (especially Derek the manager). We need disability-friendly accommodations, and this hotel, in this regard, was a great place to stay. The true test of any hotel, is "Would you go back?," and we would gladly come back...

「No air conditioner」

「Stayed for 3 days in a suite. The apartment had a mini kitchen which was helpful with a 14 month old. Spacious with 2 bedrooms. Beds were very good. The apartment had several bugs. Small spiders and some othrr ones. Breakfast was average. Staff was helpful. Internet was totally unusable. Bathroom/shower fixtures were broken.」

「This is a gem of a find. Beautifully fitted out and managed with exceptional care. The facilities in the room and common parts are simply great and nothing was too much trouble. Mitchelstown has much to offer but Birdies is above and beyond.」

「Overall, we had a very pleasant stay. Everything worked smoothly, the room was comfortable, and the overall experience was very positive. The only small point to mention is that the rooms can be quite a long walk from the reception and breakfast area. We happened to have one of the furthest rooms, which was a little inconvenient at times, especially with family/luggage. Other than that, everything met our expectations, and we had an enjoyable stay. We would happily stay here again.」