Rooms was spacious and clean, staff was excellent and breakfast and dinner was excellent
2025 年 12 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Devaka
2024 年 10 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A family owned hotel with old world charm but with all the modern amenities. Lovely river views. Friendly helpful staff. Great place to stay.
宿泊者限定の口コミ
8/10 (良い)
Katharine
2025 年 3 月 2 日
良かった点 : スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
It's a beautiful hotel with lots of character and the bar / dining area is lovely but the rooms are tired
2025 年 2 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Søren
2025 年 9 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
3. Besøg og bestemt ikke det sidste!
Som altid mødt af venlighed og hjælpsomhed. Receptionen gør alt for at hjælpe med kørsel og spørgsmål. Poolområde og faciliteter yderst behagelig.
Restauranten altid med kadau til kokken og tjenere!
2025 年 9 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Paul
2025 年 11 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was not quite what I expected. It was not 5 star by US standards, but it was ok. The mosquitoes were a bit much- having them in our bedroom and bathroom was annoying, but the staff did their best to help. Overall, it was ok, probably one of the better hotels in Kandy.
2025 年 10 月に 4 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Janelle
2023 年 12 月 30 日
気になった点 : 設備とサービス
Does not live up to its 5* rating but staff very friendly. Buffet only average in terms of quality and choice.
2023 年 12 月に 4 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Don
2025 年 7 月 31 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The only negative thing is the bathroom tub. It is quite slippery due to the sloped area right after the sliding door entrance. My wife slipped and fell.
2025 年 7 月に 1 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Steve
2024 年 12 月 12 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The same Sri Lankan hospitality and attention to detail we received all over Sri Lanka was not present. Rooms haven’t been updated and bugs and insects everywhere. Meal standard was pretty low
2024 年 12 月に 2 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Nguyet
2023 年 12 月 31 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
Disappointing stay!
This is not a 5 star hotel. Porter were not available on arrival to assist with lugguage. Overall, hotel need a refurbishment as it is tired. We were given a accessible room, and when we have a shower the whole toilet was flooded - a plastic curtains was the shower door. Towels were old and smell. Room also smell damp and moulded. We could hear the people in thr next room and anyone walking in the corridor. We checked in at around 4pm amd checked out at 8am - not an inviting hotel that you want to hang around.
Avoid at all costs.
Pros: Service at the spa and restaurant was good.
Cons: Old hotel, old furniture, mattress was hard and has that little ledge on the edges, like your parents mattress from 40yrs ago. Sheets were tired, I felt disgusting lying there and thankful that it was only 1 night. Air con was not effective.
Poor service and communication. When I checked in, I asked for a late checkout, they agreed 12pm and wrote it down. At 11.30 the next day they called, asking why I hadn’t checked out. I told them I had a late check-out which should be in their system, and can they send someone up in 5mins to take my bags. No one came.
When I checked in, I asked would there be a spa menu. They said yes it is in the room. It wasn’t in the room, I called reception, they told me to call the spa, the spa told me to ask reception. Seriously, get your act together guys, I want to spend money at the spa and you don’t even want it.
The guy at reception told me contradictory hours for the spa service times.
Service wise- whenever I had to sign something, they put it in front of me and didn’t say a word- never experienced such rudeness at a hotel.
It was a horrible stay and when I checked out, the lady asked how my stay was. I told her that I was disappointed, and the reasons why.
Then to sort my payment, she directed me to another lady (whom I thought was more senior), who didn’t say a thing or ask how my stay was, simply printed the invoice for signing.
2020 年 3 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Nihal W.
2020 年 2 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good food and great service,
2020 年 2 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2020 年 2 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Mahawell Reach Hotel was a welcome respite after many hours of driving. Large comfortable rooms with all the usual 4 star hotel inclusions. Great bed. The shower was over the bath and quite deep so if you have mobility issues I would recommend asking for a room with separate shower. The breakfast was the usual but nice buffet style (excellent omelette). We stayed two nights and this hotel was good.
2020 年 1 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2019 年 5 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The setting overlooking the Mahaweli River is simply beautiful. Lovely sunsets!
2019 年 4 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
ARUN
2019 年 3 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
great hotel and location
great hotel and location
2019 年 2 月に 2 泊滞在
宿泊者限定の口コミ
6/10 (普通)
宿泊されたお客様
2019 年 2 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice amenities, far from anything fun , okay to chill on the property
2019 年 2 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2019 年 1 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Bra hotell. Lekkert med ett fantastisk personale. Trenger nok en restaurering. Særlig badene!!
2018 年 12 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Martin
2018 年 12 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Kandy
Sehr schöne Anlage und tolle Zimmer.
Essen war gut.
2018 年 11 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2018 年 11 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The staff was very welcoming and helpful, we had our itinerary discussed and we also learned about the places we could visit in a better way.
Cleanliness and maintainance 10/10
Very Polite staff
The menu can be
2018 年 11 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2018 年 11 月 5 日
良かった点 : スタッフとサービス
lovely staff.... tired hotel but still good
Staff were lovely. Hotel is old. public areas like the pool are gorgeous. rooms are tired but big. Walls are very thin and can hear everything.
Breakfast was mediocre.
Easy to get tuk tuk to town.
Staff are fantastic
2018 年 11 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Pratap
2018 年 10 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
All excellent
2018 年 10 月に 3 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Simla
2018 年 10 月 5 日
Kandy property not the best but city is awesome 👏
Property is very average and our room had to be changed as the shower was broken .. would not recommend this property to anyone .. they have river cruise which was very depressing :-((
2018 年 10 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Ahmad
2018 年 8 月 12 日
良かった点 : 清潔度、客室の快適度
جيد من ناحية الموقع والنظافة ..
الفندق نظيف وموقعه ممتاز .. لكن هناك تاخير في تسجيل الدخول والخروج.. لانه على حسب كلامهم الحجز غير موجود .. لا اعلم بسبب من الفندق ام بسبب الفندق ..
التعامل مع موظف الاستقبال جدا كان سيئ.. قام بطلب اكثر من ٨٢ دولار إضافية للاطفال ..
وبعد التحدث من مديرة الاستقبال تم دفع نصف المبلغ تقريبا ..