Room was great. Staff were friendly and welcoming. Driver accommodation was offered. Check in had a delay but overall good stay.
premalavan
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Jackelyn
カップルで旅行
2024 年 4 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing view of Kandy from on top of the mountain! Great drink, food, and hospitality. The staff were very friendly and accommodating. 10/10 recommend
Jackelyn
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
NGAI SANG
家族旅行
2024 年 4 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoy for friendly staff, the view and room space.
NGAI SANG
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Srimali
カップルで旅行
2024 年 3 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed staying here. We had the suit so I cannot comment on the other rooms as I see some reviews shows the rooms are bit on the smaller side.
We had a nice spacious clean room overlooking the mountains. The food was amazing and service was great ! They have parking on site with security. We definitely will be back.
Srimali
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Genna
2024 年 3 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
What a view!
Wonderful stay at The Grand Serendip Hotel.
We only stayed one night, but wanted to stay for longer, it was that good.
We stayed in a suite and it was really nice. The room had a great balcony with beautiful views, lots of lovely amenities and free water. The bed was extremely comfortable and the shower was fantastic.
The pool area is small but adequate for relaxing.
The staff were wonderful, very attentive and they provide excellent service! They welcomed us with a lovely welcome drink and cool towel.
Food was delicious, breakfast was included and offered a wide range of options, including local dishes and fruit.
The only feedback I would provide is to improve pre trip communication. I emailed several times to gain help organising airport transport, but received no reply.
We would highly recommend this hotel.
Genna
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
Dulmini
2024 年 2 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Dulmini
2024 年 2 月に 2 泊滞在
10/10 (非常に良い)
Peter
2024 年 2 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lækker hotel - super service
Super lækker hotel. Har en fantastisk udsigt udover Kandy by og Kandy sø. Dejlig skønne værelser og lækker morgenmads buffet.
En dejlig pool med en skøn udsigt, dog mangler der solpladser, men skøn er den.
Personalet var virkelig service minded - super hjælpsomme.
Peter
2024 年 1 月に 4 泊滞在
10/10 (非常に良い)
Susan
2024 年 1 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely hotel in beautiful location. Great views. Worth being out of the centre of town with only short walk to the lake.