「Friendly staff greeted us and available 24 hours. Very nice people.
The room and beds were comfortable but the bathroom had a lot of black mould that needs bleaching/removal. I also had to clean the toilet properly before using.
Fantastic location for the street art trail, food, the jetty and public transport links.
」
「Semuanya okay cuma shower & aircond kena improve. Air bertekanan rendah dan air yg keluar agak slow & sedikit. Aircond agak lambat untuk sejuk. Overall staycation okay 👍」
「This place is good except for the noise from outside. The very early morning prayer call & noise from passing vehicle is annoying. This is especially true when staying on the low floor.」
「The cost performance is excellent. The staff are all kind and provide courteous service.
The room was cleaner and more comfortable than those in the five-star hotels I’ve stayed at in Malaysia in the past.
I highly recommend this hotel if you’re staying in Penang.」
「Thia hotel was very clean and the staff was very kind.
negative point was there were no lavels of shampoo and shower jell, so it was bit confusing.
Even considering that, I would say 」
「The room was wonderful. Very clean, modern, and spacious. Although the hotel is a little ways from the historical downtown, you can take the free bus (CAT) and get off at stop 11 and from there the hotel is less than a10 min walk. CAT made it very easy to get anywhere in town from the hotel.
The only negative was the wifi was awful. It was constantly dropping and I had to reconnect multiple times each session. 」
"This hotel seems like got renovated and reopened as a new hotel this year(2025).
Furniture, items in room are all clean and new. Most of staffs are still on training.
Breakfast is average. Nothing remarkable.
Room service food was beautiful and yummy.
"
"The cost performance is excellent. The staff are all kind and provide courteous service.
The room was cleaner and more comfortable than those in the five-star hotels I’ve stayed at in Malaysia in the past.
I highly recommend this hotel if you’re staying in Penang."
