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グランド インペリアル ホテルの口コミ

3 out of 5
グランド インペリアル ホテル
Plot 6/6A Nile Avenue, Kampala

口コミ

6.8
評価 10 - 13 件の口コミ中 2 件が非常に良い" "
評価 8 - 13 件の口コミ中 4 件が良い" "
評価 6 - 13 件の口コミ中 5 件が普通" "
評価 4 - 13 件の口コミ中 1 件が不満" "
評価 2 - 13 件の口コミ中 1 件が非常に不満" "

7.0/10

清潔度

8.6/10

スタッフとサービス

6.0/10

設備とサービス

6.2/10

施設のコンディションと設備

6.0/10

環境への配慮

口コミ

6/10 (普通)

Hassiem、milwaukee

良かった点 : スタッフとサービス
2023 年 9 月に 8 泊滞在

6/10 (普通)

BENNY

グループ旅行
Property is big but not renovated. Rooms have old A.C., old tubs, old beds, old mattress.

6/10 (普通)

宿泊されたお客様

気になった点 : 施設のコンディションと設備
Antique in the centre.
Hotel is big but old style, best is location. Rooms and surroundings from other times for those that like antique.
2020 年 12 月に 1 泊滞在

8/10 (良い)

Solomon

2019 年 12 月に 3 泊滞在

4/10 (不満)

Per、Oslo

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
A rat in the restaurant
Average hotel. Typically Africa. Medium clean. Half of everything out of order. Old hotel. Noisy. In town. Much pollution.
2018 年 7 月に 12 泊滞在
James Kasavubuからの返信 (投稿日 : 2018 年 8 月 1 日)
Thank you for your feedback . We shall work on the missing gaps and improve on pest control .

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス
Stay at Grand Imperial, Kampala
It was alright. The hygiene of the bath room was ok and the replacement of soap etc could be better

6/10 (普通)

Roger

良かった点 : 清潔度、スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
2017 年 12 月に 7 泊滞在
JKからの返信 (投稿日 : 2018 年 1 月 10 日)
BLANK REVIEW

2/10 (非常に不満)

Steve、UK

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Friendly staff who tried to correct faults I made
Booked this hotel for its gym facility. When I asked for the gym they just said not available! When I told them I booked the hotel as it advertised a gym they just said sorry and shrugged their shoulders.
2017 年 10 月に 3 泊滞在
james からの返信 (投稿日 : 2017 年 12 月 18 日)
Apologies . To be rectified.

8/10 (良い)

Samir

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
good hotel
good hotel
2017 年 10 月に 3 泊滞在

8/10 (良い)

Tom、Raleigh, NC

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Friendly Staff and Wonderful Location
The staff were attentive and friendly for my short stay. The location was perfect in downtown Kampala. The breakfast was good and standard and the rooms large and comfortable. I didn't notice much noise from outside and the bathroom water was hot and the water pressure was great.
2017 年 10 月に 2 泊滞在
Bachuからの返信 (投稿日 : 2017 年 11 月 7 日)
We kindly appreciate your stay with Grand imperial Hotel and we are looking forward to host you again. Thanks Regards Anwar Bachu Front office Manager.

10/10 (非常に良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The staff at the Grand Imperial Hotel in Kampala are both professional, kind, and helpful, whether work for housekeeping, in the dining room, reception, or management. I was able to get some R & R after roughing it in the interior, at a very reasonable price, with good food, a comfortable room, space to read and write, and special touches when I asked, like a water kettle for instant coffee in the room.
2017 年 6 月に 2 泊滞在
Thank you for taking time to give us feedback . We appreciate the compliments and look forward to your next stay.

6/10 (普通)

Hassan、Stockholm, Sweden

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The hotel is situated centrally in Kampala
Staff are dedicated, prompt in their response and friendly in spite of the difficult working conditions. They make one feel welcome. The menu, especially breakfast needs refreshing and the chef should be more creative. During my 10-day stay we were repeatedly served beans, shallow or deep-fried dry chicken, porridge, potatoes and what would pass for an omelette/scrambled egg. Twice or thrice we were severed "katogo" = boiled matooke with tomatoes/peanut sauce. The toaster broke down on a number of occasions. In my opinion management should do some homework in order to bring the hotel´s menu to an acceptable international standard. Because of its position and being housed in an old building from the 1920s (?) the hotel should benefit from a total renovation with better sound isolation/proofing as well as making it accessible and friendly for the functionally disabled customers. I had to change rooms due to a leakage through the electric wiring system in the bathroom and I was informed that something similar had occurred in another room two days earlier. Hence the urgent need for renovation. Warm water trickles through the taps and it takes ages to have a decent "shower". Make sure you take or buy your own electric adapter as they are scarce although a front desk manager secured one for me on request and she was kind enough to provide me with a miniature mini-bar. Wi-fi is extremely slow and unsecured! Parking space is limited. AC is perfect and a welcome relief.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度