4/10 (不満)
Jose
家族旅行, 小さなお子様連れの家族旅行
2024 年 2 月 25 日
良かった点 : 施設のコンディションと設備
気になった点 : 清潔度
Had it had not been for our horrible checking experience, this would have easily received a 5 star rating. We arrived at 4pm for check in as advised, upon arrival the property was a mess, it had not been cleaned nor had it been prepared for our stay. Restrooms were a mess as well as the rooms. We were all exhausted from a long drive and all we wanted to do was rest and enjoy our stay. I quickly contacted the provided number to make them aware of this. They responded and sent a cleaning crew to clean the entire house. We had no other choice but to continue waiting in our car. Finally late into the night I was ready for us to finally enjoy. Aside from that the property is modern and spacious just wish we would have had a better experience
Jose
2024 年 2 月に 2 泊滞在