Swan Garden Hotel

Property class: 3

Choose dates to view prices

Reviews

7.0 out of 10
Good
Located close to Regency Specialist Hospital and MARA University of Technology Pasir Gudang Campus, Swan Garden Hotel provides a rooftop terrace, a garden, and laundry facilities. In addition to a restaurant, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
The current price is ￥4,404
￥5,142 total
includes taxes & fees
Oct 11 - Oct 12

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Twin Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Twin Room, 2 Twin Beds

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed

A neatly made bed with a white and brown bedspread, two bedside lamps, a small vase with flowers, and a black nightstand with a drawer.

Double Room, 1 Double Bed

  • Park view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room, 3 Bedrooms

A hotel room with a bed, a desk, a chair, an air conditioning unit, and a window with curtains.

Family Triple Room, 3 Bedrooms

  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Premium Quadruple Room, 2 Double Beds

A hotel room with two beds, a small table with a vase, a TV, and a desk with lamps.

Premium Quadruple Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Double Room

A hotel room with a bed, a desk, a chair, a television, a nightstand, and a coffee machine.

Premier Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

A hotel room with a bed, a desk with a chair, a small trash bin, a water dispenser, and a painting on the wall.

Double Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Single Room, Non Smoking

A single bed with a headboard, a bedside table with a lamp, and an air conditioning unit mounted on the wall.

Superior Single Room, Non Smoking

  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Triple Room, City View

Two beds with white and red bedding, a nightstand with a lamp, and a mirror in a hotel room.

Deluxe Triple Room, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Premium Triple Room, City View

A hotel room with two beds, a desk, a chair, a television, and a coffee maker.

Premium Triple Room, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Honeymoon Suite, City View

A hotel room with a bed, a chair, a desk, and a mirror.

Honeymoon Suite, City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Masai, Swan Garden Hotel is in the business district. AEON Tebrau City and Johor Bahru City Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Night Safari. University of Kuala Lumpur - Malaysian Institute of Industrial Technology and MARA University of Technology Pasir Gudang Campus are two other places to visit that come recommended. Visit our Masai travel guide
Map
81750, Johor, Masai, 26 & 28, Jalan Suria 7, Bandar Seri Alam

What's nearby

  • AEON Tebrau City
    12 min drive - 12.2 km
  • KSL City Mall
    18 min drive - 16.4 km
  • Johor Bahru City Square
    19 min drive - 19.4 km
  • Komtar JBCC
    19 min drive - 19.4 km
  • Paradigm Mall Johor Bahru
    29 min drive - 32.4 km

Getting around

  • Kempas Baru Station
    20 min drive
  • Sembawang Station
    25 min drive
  • Senai International Airport (JHB)
    45 min drive

Restaurants

  • Restoran Osman
    1 min walk
  • KFC
    5 min walk
  • Restoran Habib
    3 min walk
  • DiVA (Karaoke, Bistro, Club)
    1 min walk
  • The Coffee Bean & Tea Leaf
    3 min walk

About this property

Swan Garden Hotel

  • Hotel near Regency Specialist Hospital
  • Located close to MARA University of Technology Pasir Gudang Campus and University of Kuala Lumpur - Malaysian Institute of Industrial Technology, Swan Garden Hotel provides a rooftop terrace, a garden, and laundry facilities. In addition to a restaurant, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
  • Other perks at this hotel include:
    • A vending machine, luggage storage, and a reception hall
    • A billiards/pool table and a 24-hour front desk
  • Room features
  • All 85 rooms include comforts such as air conditioning and bathrobes, in addition to perks like free WiFi.
  • Extra amenities include:
    • Bathrooms with bidets and toilet paper
    • 32-inch flat-screen TVs with satellite channels

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  • Free WiFi
  • Parking available
  • 24/7 front desk
The price is ￥2,673
￥3,291 total
includes taxes & fees
Oct 12 - Oct 13
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Things to do

  • Billiards/pool table

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is Swan Garden Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Swan Garden Hotel?

As of Oct 6, 2026, prices found for a 1-night stay for 2 adults at Swan Garden Hotel on Oct 11, 2026 start from ￥4,404, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This property doesn't offer parking.

What time is check-in at Swan Garden Hotel?

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Swan Garden Hotel?

Check-out is at 12:30 PM. Late check-out is available for a fee.

Where is Swan Garden Hotel located?

Situated in the business district, this hotel is 0.4 mi (0.6 km) from Regency Specialist Hospital and 3 mi (4.9 km) from University of Kuala Lumpur - Malaysian Institute of Industrial Technology. MARA University of Technology Pasir Gudang Campus and AEON Tebrau City are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Swan Garden Hotel Reviews

7.0

Good

7.4

Cleanliness

6.8

Location

7.4

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 4 out of 30 reviews
Rating 8 - Good. 14 out of 30 reviews
Rating 6 - Okay. 6 out of 30 reviews
Rating 4 - Poor. 3 out of 30 reviews
Rating 2 - Terrible. 3 out of 30 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall is good
Stayed 1 night in Oct 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to change room 3 times because the windows couldn't be closed so mosquitoes were coming into the room. Each room had some issue either with windows or aircon. The room I ended up in was dirty, there was something spilled on the floor and table, and the shower was constantly dripping. The condition of the hotel was very poor.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Bilik memuaskan Dan staff yg sopan
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there are restaurants, pharmacy nearby the hotel - very convenient
Stayed 1 night in Feb 2021
Verified review

4/10 Poor

booked the toilet is too dirty and not well maintained.
Stayed 2 nights in Aug 2020
Verified review

4/10 Poor

The restaurant staff not aware of my break fast booking [Vegetarian]. and when i request she was not friendly way taking my message.
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The aircon was a bit noisy. Bathroom not as clean as possible.
Stayed 4 nights in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location, facilities, comfort, the staff, a very peaceful and safe area.
Stayed 3 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much to complain about the facilities but during weekend the Uptown nearby can be quite busy and noisy.
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
More specific about the toilet attachment.
Stayed 3 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel with many eateries in the surrounding. The location is convenient.
Stayed 3 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just right for short stay

Very convenience with surrounding walking distance facilities
Stayed 1 night in Mar 2018
Verified review

6/10 Okay

Liked: Staff & service
Near to Uptown so convenient to get variety of food easily
Verified review

2/10 Terrible

Disliked: Property conditions & facilities, room comfort

Extremely Disappointing

On the day of check-in, approximately 1 to 2pm, hotel staff emailed me saying, cannot access expedia website, therefore my booking is cancelled. When I called to check, she recommended a higher pricing garden room and I have to pay more for it, which I find totally unreasonable and ridiculous. I was also on my way there at the moment. I have to stop and call expedia and was assisted by Prakash from customer service. He was a pleasant officer and was helpful, but the info given by him was incorrect. I booked a family suite and also confirmed with him, if it comes with 2 bedrooms and he said yes absolutely thrice. I have the call recording as well. Upon reaching the hotel, I was given a pathetic single room, which has a queen bed and 2 single beds on the floor. I felt very uncomfortable and 1st time experiencing all this last min negatives issues. When I check with the recep, she said she has no others rooms. Breakfast time, when we enter, no staff to greet, instead were chit chatting away within them. Closed restaurant has mosquitoes on food. We felt uncomfortable as we friends 2 males & 2 females has no privacy and the price paid 189RM per night is NOT WORTH IT AT ALL! On the first day night, the male recep refuse to call taxi for us saying the service is unavailable and was busy shaking legs and texting in his mobile while we stand there looking at him. It was very irritating. The service level is very bad. WE ARE UNHAPPY CUSTOMERS! I would never recommend this hotel to any
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities

Acceptable hotel to stay

One of the better available hotel in the vicinity. Reasonable rates. Surrounding is good & convenient. I had stayed in the hotel for 7 consecutive days. Need improvements in housekeeping.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Convinience spot while in Masai.

It's sufficient enough for the price. Wi-fi a bit weak.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two days business in johor

It very comfortable as shops are within the arms length of the hotel. The staff are friendly and helpful. Rooms are clean and comforting.
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Short stay.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service
Stayed 5 nights in Nov 2024
Verified review

6/10 Okay

Stayed 2 nights in Jan 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Stayed 1 night in Feb 2021
Verified review

8/10 Good

Stayed 2 nights in Feb 2021
Verified review

6/10 Okay

Stayed 12 nights in Sep 2020