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ザ リーフ ジンバランの口コミ

4.5 out of 5
ザ リーフ ジンバラン
Jl. Jepun Karang - Mas Sejahtera, Jimbaran, Bali

口コミ

7.8

良い

評価 10 - 29 件の口コミ中 13 件が非常に良い" "
評価 8 - 29 件の口コミ中 6 件が良い" "
評価 6 - 29 件の口コミ中 6 件が普通" "
評価 4 - 29 件の口コミ中 2 件が不満" "
評価 2 - 29 件の口コミ中 2 件が非常に不満" "

7.6/10

清潔度

9.0/10

スタッフとサービス

9.2/10

設備とサービス

7.6/10

施設のコンディションと設備

9.6/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

2019 年 8 月に 7 泊滞在
Endi Ariawanからの返信 (投稿日 : 2019 年 9 月 10 日)
Dear Valued Guest, Om Swastiastu Healthy Greetings from The Leaf Jimbaran Than you for your feedback score to us, hope we could welcoming you back for another chance in near future. Best regards

10/10 (非常に良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 12 月に 5 泊滞在
Endi Ariawanからの返信 (投稿日 : 2018 年 12 月 27 日)
Thank you

10/10 (非常に良い)

AYUMI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
スパがとても良かったです。
2018 年 12 月に 1 泊滞在
Endi Ariawanからの返信 (投稿日 : 2018 年 12 月 17 日)
Dear Ayumi Om Swastiastu Healthy Greeting from The Leaf Jimbaran Thank you very much for taking time to write down this review, it is very valuable to us. Hope we could welcoming you back for another memorable stay at The Leaf Jimbaran

10/10 (非常に良い)

Junko、Osaka

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 8 月に 5 泊滞在
Endi Ariawanからの返信 (投稿日 : 2018 年 9 月 5 日)
thank you for your staying with us, your feedback is very valuable in term of product and service. Hope there will be another stay experience with The Leaf Jimbaran.

10/10 (非常に良い)

Takako、Kyoto

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 8 月に 4 泊滞在
Endi Ariawanからの返信 (投稿日 : 2018 年 9 月 5 日)
thank you for your staying with us, your feedback is very valuable in term of product and service. Hope there will be another stay experience with The Leaf Jimbaran.

10/10 (非常に良い)

旅好き、東京

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
笑顔あふれるホテルです。
大人がのんびりと過ごすには最適なホテルだと思います。朝、「にわとり」の鳴き声で起きて、レストランもとても美味しく朝食をとりました。ディナーも満足でした。
2018 年 5 月に 6 泊滞在
Endi Ariawanからの返信 (投稿日 : 2018 年 6 月 1 日)
Thank you so much for your time to write down this review to us. Will be happy to welcoming you back at The Leaf Jimbaran in near future.

10/10 (非常に良い)

Olivia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful villa, garden and i booked One bedroom villa with private pool which was great. It was my best sleep during my holiday cuz the bed was super comfy. Delicious buffet breakfast. They have rooftop restaurant for dinner with amazing sunset backdrop. I had relaxing spa and nails done there. What an amazing stay at The Leaf Jimbaran. Definitely come back
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Dylan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful and peace villa area, delicious food, super relaxing spa treatments. Very recommended for couples or newlyweds. Definitely come back..
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Dylan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The villa is spacious and clean, great breakfast. My girlfriend enjoy the spa & nail treatments most during our stay. We had a romantic dinner at their rooftop bar, and the sunset view was stunning. Overall exceptional
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Chamile

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I has wonderful stay at the leaf jimbaran. Attentive staf, spacious comfortable room & bed. Well equipped ammenities. All cozy & welcoming!
2024 年 1 月に 1 泊滞在

6/10 (普通)

Rekha

グループ旅行
良かった点 : 設備とサービス
気になった点 : スタッフとサービス、施設のコンディションと設備
While this property is nice but here are the issues I faced after paying a good deal of money for a villa recently over new year period - daily power outage due to some fault in the Villa. NYE was the worst as no staff and we spent 4-5 hours with poor sleep in heat with mosquito bites - some staff are helpful but none offered anything to solve this issue. I had to ask and negotiate to get a F&B charge & airport drop off as compensation. They neither moved us to another villa not proactively offered anything for customer experience. - pool was laden with leaves always , no cleaning unless you call and ask for it . The room & bathroom & other areas in the villa was good but the daily power outage and lack of staff’s or hotel manager’s willingness to anything about it makes us in no rush to book this place again. I’ll go somewhere else next I’m in Bali.
2023 年 12 月に 4 泊滞在

6/10 (普通)

宿泊されたお客様

Villa Stay
Over the design of the villa was great but the overall cleanliness could have been better. Also, the pool needed to be cleaned as well.
2020 年 10 月に 4 泊滞在

6/10 (普通)

Thomas

良かった点 : 清潔度、スタッフとサービス
Great staff
Great and friendly staff at the hotel. Special thanks to Ketut at the restaurant and breakfast area. Also the singing female server, "The limited edition" one :) Room lacked several items on arrival and window was impossible to lock propperly. Reported to staff. Forgot to check if window was fixed. Room 3305. Ive got a bit sensitive back and bed gave me some problems...gone after one night sleep at next hotel. WiFi was so so...on and off. Resto WiFi was a bit better
2019 年 9 月に 4 泊滞在
Endi Ariawanからの返信 (投稿日 : 2019 年 10 月 4 日)
Dear Mr. Thomas, Om Swasitiastu Healthy Greetings from The Leaf Jimbaran Thank you for your recent stay with us, will do share your review to all our staff. Please accept our sincere apology whenever there were some inconvenience during your stay. Hope we could welcoming you back in the future on our improved product and service. Best regards,

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
magnifiques villas et personnel aux petits soins, par contre établissement très isolé, heureusement que nous avons loué un scooter pour bouger. . .
2019 年 7 月に 6 泊滞在
Endi Ariawanからの返信 (投稿日 : 2019 年 8 月 7 日)
Dear Valued Guest, Om Swastiastu Healthy Greeting from The Leaf Jimbaran Such an appreciation for us in getting your good experience review for The Leaf Jimbaran. Hope we could have another opportunity to welcoming you back here. Best regards

4/10 (不満)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Apparently The Leaf is just coming up 4 years old but it could be 15 years old by the look of the place. External floorboards lifting, lacking stain polish, poor bathroom lighting and the main door lock not working (taking we frustrated guests up to 10-minutes to access our room after 12-15 swipe card attempts), are just some of the issues. The 1.5 meter crack in the shower recess glass (held together with sticky tape), has been in that state for over 12-months based on older reviews. Surely the business has property and public indemnity insurance!! The food is basic and with breakfast closing at 10:30am has surprisingly the clearing away and non-replacement of offerings at 09:55am! The staff are gorgeous, professional and well trained.
2019 年 7 月に 4 泊滞在

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing staff and facility. One of a kind, highly recommend
2019 年 6 月に 4 泊滞在
Endi Ariawanからの返信 (投稿日 : 2019 年 6 月 24 日)
Dear Valued Guest, Om Swastiastu Healthy Greeting from The Leaf Jimbaran Thank you very much for your chance to write down this review which is valuable to us. Hope we could have an early opportunity to welcoming you back for another memorable stay at The Leaf Jimbaran. Best regards, Endi Ariawan E-Commerce

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Quiet location, taxi nearby when needed. Staff attentive. Motorcycle hire across the road, shop next door. Pool area is nice.
2018 年 12 月に 19 泊滞在
Endi Ariawanからの返信 (投稿日 : 2019 年 1 月 7 日)
Dear Valued Guest Om Swastiastu Healthy Greeting from The Leaf Jimbaran Thank you very much for your chance to write down this review. Hope we could have an early opportunity to welcoming you back for a memorable stay at The Leaf Jimbaran. Best Regards

6/10 (普通)

Vivienne

良かった点 : スタッフとサービス
2018 年 9 月に 2 泊滞在
Endi Ariawanからの返信 (投稿日 : 2018 年 10 月 5 日)
Dear Vivienne Thank you for your chance to write this review. Hope we will welcoming you in near future. Regards,

2/10 (非常に不満)

Jaci

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Hotel very old and dirty, upgraded me to pool villa which was lovely except mosquito everywhere even with repellent. Food terrible. Hotel by nothing.
2018 年 8 月に 2 泊滞在
Endi Ariawanからの返信 (投稿日 : 2018 年 8 月 17 日)
Dear Mr/s Jaci, Thank you for staying with us and take a chance to write down this review, it is very valuable to us. Will address this issue to our staff to improve our product and service quality. Best Regards,

6/10 (普通)

phi、atlanta ga

良かった点 : スタッフとサービス、施設のコンディションと設備
Great location
Design of the hotel is beautiful! Grounds well kept rooms just need a deep clean and a little updating, staff is friendly, breakfast selection could have been better not a lot of choices
2018 年 8 月に 1 泊滞在
Endi Ariawanからの返信 (投稿日 : 2018 年 8 月 13 日)
Thank you for taking time to write down this review, it is very valuable to us to improve our services. Hope you will have another reservation with us.

10/10 (非常に良い)

graham、sydney

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
great Location good menu
My wife has a restricted diet, she particularly enjoyed the variety she had to choose from and had a big breakfast each day that suited her requirements. The location was also excellent with cheap taxi rides wherever we needed to go and a free hotel transfer bus to Kuta each day or samastra or the beach. The room was very large and private we could sit by our own private pool each day, no smokers with no one else around, very private. The staff were very friendly and helpful. We would highly recommend the Leaf and will be staying there ourselves in future visits.
2018 年 6 月に 26 泊滞在
Endi Ariawanからの返信 (投稿日 : 2018 年 7 月 19 日)
Dear Mr. Graham, Healthy Greetings from The Leaf Jimbaran Thank you for your stay with us, your feedback was very valuable to us. Hope we can welcoming you back at The Leaf Jimbaran Best Regards in your next holiday in Bali Have a nice day!

8/10 (良い)

E、HONG KONG

良かった点 : 清潔度、スタッフとサービス、客室の快適度
We stayed in a Spearmint villa with a private pool, sun deck, kitchenette and a lot of open space all for our own use. Hotel staff is very friendly and helpful. The hotel has two restaurants offering good food at a reasonable price. The menus however do not have too many choices. Dining in the rooftop restaurant while watching the sun set was one of the highlights of the stay. Location of the hotel is not good if you want to reach anything of interest within walking distance. Overall speaking, this hotel is a good pick for a couple looking for a spacious environment with a high degree of privacy.
2018 年 5 月に 2 泊滞在
Ketut Sulasihからの返信 (投稿日 : 2018 年 5 月 12 日)
Dear Our Value Customer, Om Swastyastu A healthy greetings from The Leaf Jimbaran. Thanks for taking time out to write this review. I am so glad to read all your kind comments about our resort ambiance and our service. We aim to offer a friendly yet impeccable service, and it’s great when our guests compliment our efforts. Looking forward to welcome you to a splendid holiday experience again. On behalf of the team at The Leaf Jimbaran With my best regards -

2/10 (非常に不満)

Chan Wai Ling

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We would like file a complaint about this hotel - The Leaf Jimbaran - Jimbaran. As we check in this hotel on 3 May, we found the hotel room really in a very bad conditions as follows: 1. too dark 2. wood looks dirty 3. water was too slow 4. water shower was broken 5. some metal furniture was badly coroded 6. room smells terrible 7. picture shown in the website is totally looks different with the original look We had lodged compliant to the Manager of Leaf Jimbaran Villa and they told us to file a complaint to you and are willing to return at least 50% of the room fee to us, pls follow up with the subject the hotel and refund us the room charge. We had moved to other hotel on that day immediately.
Endiからの返信 (投稿日 : 2018 年 5 月 9 日)
Dear Chan Wai Ling, We have process your refunding payment, please kindly wait for few times. Kind Regards, Endi Ariawan

10/10 (非常に良い)

nanou、Bali

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Superbe hôtel, trop bien. Personnel accueillant.
Hyper agréable, les gens sont chaleureux et accueillants. De magnifiques paysages
2018 年 4 月に 5 泊滞在
Endi Ariawanからの返信 (投稿日 : 2018 年 4 月 11 日)
Healthy Greeting from The Leaf Jimbaran. Thank you so much for your chance to write down this nice review about your experience stay at The Leaf Jimbaran, Hopefully, we can welcoming you back here in near future.

8/10 (良い)

PEI-WEN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 3 月に 2 泊滞在
Ketut Sulasihからの返信 (投稿日 : 2018 年 3 月 23 日)
Dear Pei-Wen, Healthy greetings from The Leaf Jimbaran Thank you very much for choosing The Leaf Jimbaran for your recent stay in Bali and thank you for taking your time to share your reviews. It was a pleasure to have you stay with us and we would love to welcome you to a memorable holiday experience again. On behalf of the team at The Leaf Jimbaran. With my best regards - Ketut Sulasih

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2017 年 12 月に 1 泊滞在
Dear Customer Healthy greeting from The Leaf Jimbaran We would like to say thank you very much for your time to reviewing our property The Leaf Jimbaran. Hopefully that you have a memorable during your stay at The Leaf Jimbaran Sincerely you The Leaf Jimbaran

8/10 (良い)

Robert、Melbourne, Australia

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Nice Villa, good menu and food in a quite location
The hotel staff were very helpful & friendly. The room was always cleaned well and efficiently. Breakfast was delivered on time. Private pool water was clean and enjoyable to have a swim in. Located 2.8 km's from Jimbaran Bay which was convenient by scooter and 15 mins by scooter to Balangan.
2017 年 8 月に 7 泊滞在
Bagus hari からの返信 (投稿日 : 2017 年 10 月 11 日)
Dear Mr. Robert Healthy greeting from The Leaf Jimbaran Luxury Villas hope you are doing well and staying healthy Thank you very much for your great time to have review our property the leaf Jimbaran, and hopefully you were was enjoyable to have staying with us and having a great memorable one during your stay at The Leaf Jimbaran. We looking forward to welcoming you and seeing you in the next future for the second of your holiday With many thanks Sincerely you The Leaf Jimbaran Luxury Villas

6/10 (普通)

Munwon、서울

良かった点 : スタッフとサービス
아주 저렴하게 잘 다녀왔습니다. 좋네요.
풀빌라는 개인적으로 잘 안맞는듯. 친절하고 깨끗했음. 호텔 주변 환경과 위치가 별로라 가격을 저렴하게 하는 듯함. 시내/해변 접근성이 개선되어야 할듯

4/10 (不満)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 客室の快適度
Hotel staff was really nice, but there was nothing around the hotel (couldn't even really walk outside the hotel gate even if there was anything to walk to), and food was pretty bad (and with the location there was no other option for food).