We love this hotel, it has great spa facilities and nice rooms, good customer service, and very clean and safe, quiet rooms. The only thing we want to point out is that the hotel is a bit old, some facilities were not working, eg, safe deposit box. Overall we love this hotel and will definitely come back.
May
2023 年 11 月に 2 泊滞在
2/10 (非常に不満)
Shing
2023 年 4 月 17 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Would not recommend - black mold.
The hotel is centrally located, but many of the photos are old, or of their sister property the Art Spa hotel. There was a weird smell in the room the entire time (and the smells got worse) and there was black mold in the bathtubs. The hotel was probably once nice, but is not kept well and is super outdated. The towels were uncomfortable, and the staff were not very helpful. Their suggested things to do in the area were faded photocopies of photocopies, and only in Mandarin.
The noise pollution was also awful. We were at the top floor, and could hear literally everything happening at the street level, and at the adjacent rooms.