4/10 (不満)
Cinque
カップルで旅行
2024 年 3 月 28 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
My husband and I have been to B&Bs and had great experiences. I cannot say the same about this place. While the property was clean, had good parking, and the area was convenient, Management needed to be more robust. We did not anticipate encountering this at a Bed and Breakfast. Still, when researching this place, we learned they did not allow children except under special circumstances. However, that was different from our experience. On our first night there, there was a family with what seemed like very young children housed right above our room. It was terrible. The children behaved like they were at a playground (they were children!), the parents did nothing to contain them, and Management did nothing to resolve the issue, even after my husband informed them of the disruption. We were in by early evening the next day, and the disruption worsened. By then, I had enough. I asked that Management rectify the situation, or we'd leave and check into a hotel. Here is the response from Management: "I have asked the guests above you if the noise doesn't stop, I will ask them to leave immediately. They check out in morning." The response implied that while they made that request, we could put up with it until morning. At no point did anyone call us to ensure we were alright, nor apologize for any inconvenience. It was business as usual.
Additionally, the food could have been better. A trip to McDonald's would have offered more flavorful options.
Cinque
2024 年 3 月に 3 泊滞在