Jardim Paulista Vacations from ￥971,454

The Checkin process was long perhaps because it was made with Expedia 20 mins prior to arrival but they could not find my reservation. The room was big but had paint peeling paint. The pool and sauna were nice but the wooden floors of the pool area was shading / peeling off. The staff was pleasant

Nice hotel with spacious rooms. Front desk and restaurant are properly staffed and people are very helpful. Hotel has lots of rooms and services them daily, while I appreciate that, it feels they are understaffed on their cleaning crew since we ran out of tissues and toilet paper more than once, shower soap container was empty on the day before we left and we had to improvise putting soap from the sink in a cup to shower. I don't believe this is a fault of the cleaning crew but rather is that they are understaffed and rushing through to cover all rooms during peak occupancy periods.

The staff is amazingly kind. So yes we had a nice visit.

Very helpful staff. Need to improve fitness room.

It was clean beautiful.. I will stay there always.