Verified
2/10 Terrible
Verified traveler
Sep 9, 2023
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
Before I go on with my review I would firstly like to say I have been travelling south east Asia for 3 months visited Thailand and Vietnam, I have not done things expensive either it has all been on a budget of £10 a night. The room we were given it had a terrible smell there were marks all over the walls, water marks and marks we had no idea. The Ac made loud noises and no cold air. The bathroom smelt damp had a hole in the ceiling and the shower head was dirty. There were ants and geckos in the room, ants would come through the door and the rotting wood in the bathroom. There were two tvs in the room one was broken. asked to be moved rooms due to the ac not working and was told the hotel was full and to wait till the next day. This was fine until we found a bed bug in the room and they magically found an empty room. This room was equally damp, smelling dirty, cigarette burns all over the bed and to top it off had no hot water. AVOID These were the premium rooms on the ground floor, so I dread to imagine what the cheap rooms on the upper levels were like, they thought they did us a favour as we paid for the cheaper rooms and they gave us the pricier rooms. On top of this the ground floor was incredible noisy with the staff shouldinf at cars reversing
Verified traveler
Stayed 4 nights in Sep 2023