Citi M Hotel

Property class: 3

Choose dates to view prices

Reviews

8.2 out of 10
Very good
Citi M Hotel provides amenities like dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
The current price is ￥3,205
￥3,877 total
includes taxes & fees
Oct 21 - Oct 22

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

A bedroom with a bed, a window with blinds, a framed picture on the wall, and a small potted plant on a shelf.

Superior Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

A hotel room with two beds, a wooden table with a kettle and water bottles, and a wall-mounted TV.

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room

A hotel room with two beds, a TV, a desk with a coffee maker, and two water bottles.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Super Deluxe

A hotel room with two beds, a desk with a minibar, and framed pictures on the wall.

Super Deluxe

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

You may also like

Ad
A high-rise hotel with multiple floors, a rooftop pool, and a well-lit urban skyline in the background.

Keraton at The Plaza, The Unbound Collection by Hyatt

Central Jakarta
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 132 reviews
The price is ￥30,846
￥37,324 total
includes taxes & fees
Oct 17 - Oct 18
Keraton at The Plaza, The Unbound Collection by Hyatt
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in Central Jakarta, a neighborhood in Jakarta, Citi M Hotel is near a metro station. Thamrin City Shopping Mall and Grand Indonesia are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore White Sand Beach PIK 2. Looking to enjoy an event or a game while in town? See what's happening at Gelora Bung Karno Stadium or Soemantri Brodjonegoro Stadium. Visit our Jakarta travel guide
Map
10160, DKI JAKARTA, Jakarta, Jalan Tanah Abang I No. 11

What's nearby

  • A grand white building with columns, a fountain, and a well-maintained garden.
    Merdeka Palace
    10 min walk - 0.8 km
  • A museum with a statue of an elephant in front.
    National Museum of Indonesia
    13 min walk - 1.1 km
  • A large indoor space with tall, metallic columns and a patterned wall in the background.
    Pasar Baru
    16 min walk - 1.4 km
  • A night scene with a tall illuminated tower, fireworks, and a body of water reflecting the lights.
    National Monument
    19 min walk - 1.6 km
  • A large indoor space with high ceilings, large columns, and a patterned ceiling.
    Istiqlal Mosque
    3 min drive - 2.9 km

Getting around

  • Jakarta Juanda Station
    3 min drive
  • Stasiun MRT - Setiabudi
    5 min drive
  • Soekarno-Hatta Intl. Airport (CGK)
    44 min drive

Restaurants

  • Warung Bakmi Ibu Ijah
    2 min walk
  • American Hamburger - F1 Hotel
    3 min walk
  • Foodcourt GM
    3 min walk
  • Asinan mie juhi
    3 min walk
  • tempat makan surabaya
    4 min walk

About this property

Citi M Hotel

  • Hotel near Thamrin City Shopping Mall
  • Citi M Hotel provides amenities like dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and 1 meeting room
    • An elevator, tour/ticket assistance, and a banquet hall
    • Luggage storage, concierge services, and a front-desk safe
    • Guest reviews speak well of the overall condition
  • Room features
  • All 68 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and free bottled water.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 32-inch LED TVs with cable channels
    • Electric kettles, daily housekeeping, and desks

Similar properties

A hotel lobby with a reception desk, glass walls, and a decorative ceiling.
Classic Hotel
Central Jakarta
  • Spa
  • Parking included
  • Restaurant
  • Air conditioning
8.0 out of 10, Very good, 182 reviews
The price is ￥3,507
￥4,326 total
includes taxes & fees
Oct 21 - Oct 22
Classic Hotel
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A restaurant

Restaurants on site

  • Kings Cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Elevator

More

  • Banquet hall

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: IDR 250000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number 55110, 9120202111848

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Citi M Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Citi M Hotel?

As of Oct 16, 2026, prices found for a 1-night stay for 2 adults at Citi M Hotel on Oct 21, 2026 start from ￥3,205, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Citi M Hotel doesn't offer parking.

What time is check-in at Citi M Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Citi M Hotel?

Check-out is at noon.

Does Citi M Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 250000 per vehicle applies.

Where is Citi M Hotel located?

Located in Central Jakarta, this hotel is within a 15-minute walk of Merdeka Palace and National Museum of Indonesia. Merdeka Square and Pasar Baru are also within 1 mi (2 km). Jakarta Juanda Station is 21 minutes by foot and Jakarta Gambir Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Citi M Hotel Reviews

8.2

Very Good

8.0

Cleanliness

7.4

Location

9.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 36 out of 89 reviews
Rating 8 - Good. 32 out of 89 reviews
Rating 6 - Okay. 14 out of 89 reviews
Rating 4 - Poor. 5 out of 89 reviews
Rating 2 - Terrible. 2 out of 89 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very welcoming and helpful staff. Nice breakfast buffet. The rooms were clean and cozy. Definitely recommend
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shout out to the Front Desk and F @ B Staff... always friendly and welcoming
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location in Central that is near everything that a traveller would need. Facilities are dated but well-maintained and managed. Breakfast buffet is pretty good. Staffs are friendly and helpful. I ended up staying here twice before leaving Jakarta.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible and so friendly! Evie was especially helpful with everything that I needed. I will definitely be coming back.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for your Jakarta stay. I wasn’t sure what to expect due to the very reasonable price but it was brilliant. It was my first time in Jakarta and just been travelling for 20 hours. They were really nice to let me check in a bit earlier so I could get a shower. Before this I could leave my bag, have a coffee and freshen up before going out to explore. The staff was sooooo friendly. You can ask them anything that you might need guidance on in this amazing city. The breakfast was brilliant! They have Indonesian food like nasi goreng or moe goreng but also some western choices like toast and eggs and the most amazing creamy macoroni cheese with mushrooms! You get some cut fruit and the staff are super nice to explain the Indonesian choices and encourage you to try new things. I had the green bean dessert what I would have never touched if I wasn’t encouraged and it was brilliant, also super traditional so great to have this experience . They have free shuttles to the train Gambit station in weekdays and also serve beer in the hotel restaurant at night. Tip:do take some earplugs as the air conditioning of your room and the next is pretty loud. The staff did ask if I slept ok and all was good. Perfect staff all of them!!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
WIFI was a little slow.
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The photos on Expedia do not match the rooms or their condition. It was all very shabby and rundown. The experience was very disappointing. Even the gym didn't have the equipment in the photos. It seems like they took photos from another hotel and added them to this one. If you stay here you will be very disappointed. The price in no way matches the poor quality. The list is so long. The tv turned on and could not be turned off, etc.. Beware, or as they say in Indonesia Hati Hati
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
very dirty rooms , cockroaches in our room. very noisy from other hotel guests.the food is horrible.for breakfast cold food almost no choice.choice of rice with some vegetables and mini pieces of chicken with more bone than chicken .the other thing we could choose was bread with a fried egg .i asked if they had fruit they didn't.for drink they only have old coffee and tea that had been standing for hours and water.there was nothing more.we are not fussy eaters but this was so bad and dirty that we ate outside the hotel.we were happy that we only stayed 2 nights. we had no choices our plane was only in 2 days and we had already pay.never ever again in this hotel. stay away from here.
Stayed 3 nights in Jul 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
Le personnel est vraiment cool et gentil mais mon problème c’est avec le wifi c’est la pire connexion que j’ai eu en indonesie, ils ont deja eu des commentaires sur ça il y a plusieurs mois et je vois que rien a changé 🙄 Le wifi est OBLIGATOIRE pour un voyageur Sinon le buffet est ok et l’emplacement et le personnel est top
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet sarapan bagus
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service
La chambre est bien avec de bons lits mais ce qui me désole c est qu il y a 2 fenêtres qui ne servent à rien La 1ère fenêtre donne sur un mur noir et la 2ème fenêtre sur le couloir de l’hôtel De plus il est assez dangereux pour les personnes âgées de mettre la douche en plein milieu elles risquent de glisser et se casser la jambe. Il faudrait au moins prévoir un anti dérapant au sol
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It worths to book again
Stayed 3 nights in Sep 2019
Verified review

8/10 Good

Liked: Staff & service, amenities
設備は古いが清潔である。タオルが古い、トイレットペーパーの置き忘れなど不備はあったがスタッフの対応が気持ち良い、
Stayed 5 nights in Aug 2019
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Room comfort

Pas de restaurant à proximité

Shuttle airport payant ?!! Malgré gratuité promise... C'est malhonnête
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Preisleistung ist Gut!

Wir waren zwei Nächte dort und dafür war es gut!
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Good customer service, easy check in. The room was little small. Tasty food on room service menus.
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok quelques améliorations à faire: rapidité pour nettoyage des chambres. Très bon restaurant
Stayed 2 nights in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Efficient lodging in Jakarta

The hotel is very good (considering the price) facilities are basic but OK. Room a bit small but clean. 24 h food service. Well located, but immediate surroundings very poor.
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located in a bit secluded location. But, very nice, clean and an affordable hotel to stay. The breakfast buffet was very good for which I will give them +1.
Stayed 3 nights in Dec 2018
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, room comfort
After the 2nd nite, one of our rm experienced total black dirty water in the wc as well from the sprayed water. Water flow from the sink also very weak. We decided to check out and moved to another hotel as we hv another 2 more nights. Anyway to refund for tje rm with problem?
Stayed 4 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lokasi & staff

Lokasi agak tersorok & supir grab agak mencari di mana. Agak jauh dari rumah makan. But staff very helpful & friendly. mau kemana2, staff nya bisa pesan grab. Kamar bagus sekali, makanannya pun enak :) Selesa tinggal di sini. Wifi laju.
Stayed 3 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

The staff were courteous and the hotel clean
Stayed 7 nights in Jul 2018
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible

Près de la station Gambie... seul point positif Sinon, la chambre est sale. La douche est affreuse. Tu prends ta douche sur la toilette. Mal insonorisé. Lit très dur.
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Stayed 3 nights in Jun 2018