4/10 (不満)
Jordan
カップルで旅行
2024 年 6 月 7 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I will absolutely never recommend this hotel to ANYONE. We needed somewhere cheap and near Baymeadows so we thought this place would be perfect. For starters, the lobby was absolutely stunning, but we waited over 40 minutes in line at check in because there was only one clerk checking people in. Then, when we were getting checked in, she barely spoke to us and gave us our key. We were set to stay on the 3rd floor. The elevator was absolutely wonky and scary. There was no handicap accessible guardrails inside the elevator. When we got to the 3rd floor, the whole floor was full of random men hanging out in the hallway. I totally understand people getting too and from their rooms, but they were sitting outside peoples doors on their phones, which made me feel very uncomfortable. If I was not with my husband, I would’ve felt unsafe. The 3rd floor was very dark and reeked of cigarettes, which a lot of the men in the hallway were smoking. We were supposed to receive a king suite in a non smoking room, but the room we were given was absolutely full of cigarette smoke, and it was getting hard to breathe. We called the front desk to ask for a new room, which they said was fine, so My husband called the elevator… the elevator took 5 minutes to arrive. I decided to walk down the stairs and it took me only 60 seconds, but since he had luggage he could not follow. Our new room on the first floor was a lot better. I could still smell a bit of the cigarette smell but it was no where near as
Jordan
2024 年 6 月に 2 泊滞在