Nice food for breakfast, great service, provides daily room service. Staff are very friendly and they provide the essentials you need. Excellent location, very easy to walk to a lot of the tourist attractions
Tasnima
2025 年 9 月に 4 泊滞在
2/10 (非常に不満)
Julien
カップルで旅行
2025 年 8 月 21 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Probably one of the worst place i've ever been to! Staff is really condescending, they gave us a room that is not what we should have had!
I booked a luxury king size and we've been given a double bed in a very small room!
The air condition is just.... not working! In the first room, then in the other room for the second night it was the same.
Bathroom was dirty and barely working.
Fridge was not working in the first room.
My advice for the hotel: please improve your standards, this is really subpar! Or remove ''deluxe'' from the name...
My advice for tourists: leave this place for locals and find a better place, you want to keep a good memory of Istanbul !!
Julien
2025 年 8 月に 2 泊滞在
6/10 (普通)
Doristella
2025 年 8 月 5 日
良かった点 : 設備とサービス
気になった点 : スタッフとサービス、施設のコンディションと設備
The hotel is located in a very good area, very close to the metro station and the tram stop. It is not a 4 star hotel if we compare it to the European standards, but a 3-star one. Towels and bedsheets are old and not perfectly clean and rooms are very small. Breakfast is abundant until 10 in the morning and the terrace on the 5th floor is amazing
Doristella
2025 年 7 月に 13 泊滞在
6/10 (普通)
Hasan
2025 年 7 月 21 日
気になった点 : スタッフとサービス
Odada kettle su isitici yoktu.tv kumandasinda bil yoktu istememe ragmen 3defa aradim zor temin edildi yapici degiller. odada bardak ve cay bırakılmamiş.kahvalti fena degildi oda temiz görünümde hotel merkezi konumu iyi
Hasan
2025 年 7 月に 2 泊滞在
8/10 (良い)
Mohamed
カップルで旅行
2025 年 6 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
L'hôtel est bien situé , le personnel est à l'écoute . Ervan m'a facilité l'installation dès mon arrivée. Le personnel du restaurant est très attentionné , le petit déjeuner est correct . La chambre est assez spacieuse, il n'y a que la salle de bain qui est petite mais on s'adapte vite. Nous avons passé un agréable séjour , tous nos remerciements au personnel
Mohamed
2025 年 6 月に 12 泊滞在
10/10 (非常に良い)
Jeffersom Andres
2025 年 6 月 16 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Jeffersom Andres
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
Taha
グループ旅行
2025 年 6 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
5 nätter 5 rum allting var perfekt för priset vi betalde. Perfekt läge . Rena rum varje dag
Mycket bra frukost
Taha
2025 年 5 月に 5 泊滞在
6/10 (普通)
Belma
2025 年 5 月 26 日
良かった点 : スタッフとサービス
Overall rating 3,5/5
The location of the hotel is great – close to many attractions and public transport options. You can easily find everything you need nearby, including good food and shops. However, the hotel has no parking, and during the day it's very difficult to even briefly stop with a car in front of the hotel just to drop off luggage.
The reception was fair and professional, and all the staff were very kind and helpful.
The room itself was extremely small. We requested a double bed but received two single beds, which we had to push together ourselves. Cleanliness could definitely be improved.
The bathroom was in poor condition – the shower cabin leaked water all over the place, and after showering we couldn’t dry the floor without soaking all the towels.
The hotel has potential due to its location and friendly staff, but room quality and maintenance need attention.
Belma
2025 年 5 月に 2 泊滞在
10/10 (非常に良い)
Emin
2025 年 5 月 20 日
Emin
2025 年 5 月に 2 泊滞在
8/10 (良い)
Soeli
2025 年 5 月 6 日
良かった点 : 清潔度、施設のコンディションと設備
The Holetel is clean, breakfast is ok, most of the employees are good, there was only one who kept talking in her own language inside the elevator, saying that the hand gel we were using was smelly, I thought it was rude and complained at the entrance desk, they apologized and said they would talk to her. But if I went back there I would stay there .
Soeli
2025 年 4 月に 3 泊滞在
8/10 (良い)
Michael
2025 年 4 月 29 日
Michael
2025 年 4 月に 1 泊滞在
8/10 (良い)
ismail
家族旅行
2025 年 4 月 3 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
ismail
2025 年 3 月に 1 泊滞在
8/10 (良い)
Nigora
2025 年 4 月 1 日
Nigora
2025 年 3 月に 2 泊滞在
8/10 (良い)
Nirmala
2024 年 10 月 11 日
良かった点 : 清潔度、客室の快適度
Good stay
Close to metro , Tram, restuarants. Walkng distance to one of gates of grand baazar.
Overall, clean , freindly staff . Mr Sehmus Masa, concierge was helpful with instructions and arranging airport raxi.
Slightly dated building but very close to amenities and good value for money in Sultanmet
Nirmala
2024 年 10 月に 1 泊滞在
10/10 (非常に良い)
ABDULRAHMAN
カップルで旅行
2024 年 6 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent hotel
ABDULRAHMAN
2024 年 5 月に 10 泊滞在
10/10 (非常に良い)
Saida
2024 年 6 月 9 日
Saida
2024 年 6 月に 3 泊滞在
8/10 (良い)
Jillian
2024 年 4 月 20 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Location good and comfortable
Good location, friendly staff on reception who are English speaking. Room comfortable but basic . Not tea of coffee facilities.
Jillian
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Arif
家族旅行
2023 年 11 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A very nice and comfortable hotel with a substantial breakfast area on the fifth floor. Cleanliness and hygiene standards are excellent. The hotel is situated just opposite the University and a short walk from two Metro stations, very conveniently located. In my opinion an evening dinner option at the hotel would be a nice touch, otherwise we had a very nice experience.
Arif
2023 年 11 月に 5 泊滞在
8/10 (良い)
Gina
2023 年 7 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Gina
2023 年 7 月に 2 泊滞在
6/10 (普通)
Naeem
家族旅行
2023 年 7 月 21 日
Toilet is too low.
Bath cabin is too small.
Breakfast is not good.
All in all hotel is ok. Nice and helpfull staff. Nice and clean hotel. Good location, near Metro and Tram.
Naeem
2023 年 7 月に 7 泊滞在
2/10 (非常に不満)
Omar
家族旅行
2023 年 7 月 18 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Please be aware this is not a 4 star hotel but only 1 or at max 2 star hotel. Stay away.