TUI BLUE The Haven Ipoh

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Luxury
5.0 star property
8.8

Excellent

Lakeside sanctuary with infinity pool

A mirror-like lake reflects limestone formations outside the infinity pool where guests float in tranquil luxury. Poolside, a bar serves refreshments amid lush greenery. The warm hot tub offers a perfect retreat before enjoying meals with attentive staff exceeding expectations.

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Suite Lakeview

A hotel room with a large bed, a desk, a TV, and a window with a view of trees.

Deluxe Suite Lakeview

  • Lake view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Deluxe Suite Horizon View

A hotel room with a large bed, a TV, a wooden bedside table, and a view of mountains.

2 Bedroom Deluxe Suite Horizon View

  • City view
  • 89 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for 3 Bedroom Deluxe Suite Horizon View

A hotel room with a large bed, a flat-screen TV, a wooden nightstand, and a window with curtains.

3 Bedroom Deluxe Suite Horizon View

  • City view
  • 89 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for 3 Bedroom Deluxe Suite Lakeview

A hotel room with a large bed, a desk, a TV, and a window with a view of trees.

3 Bedroom Deluxe Suite Lakeview

  • Lake view
  • 110 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for 3 Bedroom Grand Deluxe Suite Lakeview

A modern hotel room with a large bed, a desk, a chair, and a TV.

3 Bedroom Grand Deluxe Suite Lakeview

  • Lake view
  • 155 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Twin Bed

View all photos for 3 Bedroom Executive Suite Lakeview

A hotel room with a large bed, a desk, and a view of greenery through the window.

3 Bedroom Executive Suite Lakeview

  • Lake view
  • 143 sq m
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds
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About the neighborhood

Located in Ipoh, TUI BLUE The Haven Ipoh is near a train station and on a lake. Concubine Lane and Kellie's Castle are notable landmarks, and travelers looking to shop may want to visit Kinta City Shopping Centre and Ipoh Parade. Yasmin At Kong Heng Museum and Tanjung Tualang Tin Dredge No. 5 are two other places to visit that come recommended. Visit our Ipoh travel guide
Map
31150, Perak, Ipoh, Jl. Haven (Persiaran Lembah Perpaduan), The Haven Lakeside Residence

What's nearby

  • The entrance to Lost World of Tambun theme park, hotel, and spa.
    Lost World Tambun
    3 min drive - 2.7 km
  • Sunway Lost World Theme Park: Hot Springs & Night Park
    3 min drive - 2.7 km
  • Kinta City Shopping Centre
    9 min drive - 8.8 km
  • Ipoh Night Market
    10 min drive - 9.1 km
  • Ipoh Parade
    15 min drive - 13.7 km

Getting around

  • Ipoh Railway Station
    12 min drive
  • Ipoh (IPH-Sultan Azlan Shah)
    12 min drive

Restaurants

  • Kedai Kopi Rossi
    13 min walk
  • dose coffee
    13 min walk
  • Miker Pizza Tambun
    7 min walk
  • Helmet Cafe
    4 min walk
  • Restaurant Di Nijam
    13 min walk

About this property

TUI BLUE The Haven Ipoh

  • Luxury family-friendly hotel near Kinta City Shopping Centre
  • Located close to Ipoh Parade, TUI BLUE The Haven Ipoh provides a poolside bar, a terrace, and a garden. For some rest and relaxation, visit the sauna or steam room, and indulge in a body wrap, a body scrub, or a facial. The on-site international cuisine restaurant, The Cuisines, offers breakfast, lunch, and dinner. Enjoy the gym, as well as activities like racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and dry cleaning/laundry services.
  • Other perks at this hotel include:
    • An outdoor pool and a children's pool, along with a waterslide and sun loungers
    • Free self parking
    • Limo/town car service, full breakfast (surcharge), and bike rentals
    • An electric car charging station, express check-out, and luggage storage
  • Room features
  • All 150 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes.
  • Extra amenities include:
    • Showers, free toiletries, and hair dryers
    • 43-inch LCD TVs with satellite channels
    • Wardrobes/closets, balconies, and separate dining areas

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Frequently asked questions

Does TUI BLUE The Haven Ipoh have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–8:00 PM.

Is TUI BLUE The Haven Ipoh pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at TUI BLUE The Haven Ipoh?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at TUI BLUE The Haven Ipoh?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does TUI BLUE The Haven Ipoh provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9 AM–6 PM on request. A fee of MYR 100 per vehicle applies.

Where is TUI BLUE The Haven Ipoh located?

Located on a lake, this family-friendly hotel is within 9 mi (15 km) of Kinta City Shopping Centre, Ipoh Parade, and Yasmin At Kong Heng Museum. Concubine Lane and Kellie's Castle are also within 20 mi (32 km).

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Reviews

TUI BLUE The Haven Ipoh Reviews

8.8

Excellent

8.8

Cleanliness

8.0

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 244 out of 509 reviews
Rating 8 - Good. 196 out of 509 reviews
Rating 6 - Okay. 51 out of 509 reviews
Rating 4 - Poor. 15 out of 509 reviews
Rating 2 - Terrible. 3 out of 509 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs friendly, accommodations is beautiful and restaurant food delicious. Highly recommended.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Very good tranquil retreat from busy town and lovely view of lake.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Great pool and views.
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfort and beautiful view place
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxing resort, enjoyed the scenary surrounding the resort so much. Highly recommended to those whom wish to have a getaway trip in Ipoh.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Indeed a haven to rest, relax, connect with family and friends. Morning walks around the lakes, swimming in the luxurious infinity pool and the warm jacuzzi to relax .. a great way to chill ! The hotel apartment we stayed in gave us opportunity to connect with family. Will be a great place for company, church or religious retreats.. in a restful and clean environment
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location, excellent place for a retreat to rest and relax from the hustle and bustle of the city. Transport is a little difficult Grabbing around everywhere solves the issue. Perfect if you're looking to just relax and recharge for a few days.
Stayed 3 nights in Oct 2023
Verified review

8/10 Good

Liked: Staff & service
The location was amazing, so much wildlife to spot! It is remote though so we had to taxi everywhere. Nice pool area. The staff were very friendly in the dining area. The rooms although large needed updating, especially the bathrooms.
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounding and the pool were very nice. The property need to be maintained better. The area around should be cleaned.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beutiful property and wonderful staff
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good buffet breakfast!
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, knowledgeable and very accommodating.
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly a paradise. We spent 1 beautiful night and wish we could have stayed much longer.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ipoh is a nice place with plenty to do for a day, and the perfect complimentary location is The Haven where you can spend the next day just relaxing and enjoying the excellent food.
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, spacious unit, serene environment
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place away fro the city.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guest services crew in the Cuisines was excellent!
Stayed 3 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Looks amazing!
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff. Family trip with teenagers so we went with 2 apartments which was not needed. Still suffering from Covid lockdown, so not all restaurants were open. Not crowded at all.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get your expectation right, then it is excellent

To best enjoy this hotel, ignore its 5-star-hotel indication. Essentially it is a well maintained serviced apartment. Get the expectation right, it is an enjoyable hotel with serene surrounding and chill layout.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get your expectation right, then it is excellent

To best enjoy this hotel, ignore its 5-star-hotel indication. Essentially it is a well maintained serviced apartment. Get the expectation right, it is an enjoyable hotel with serene surrounding and chill layout.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area is nice but the area and car park is dark at night. Wish there are more lights.
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Located in the rustic area with nice view of greenery, caves and lake. It is nice and peaceful. Honestly not many choices for big family like ours. So this three bedroom suite suits our needs. Nice and cosy. But I wish the reception area can be a bit more welcoming, perhaps more lighted and staff more proactive in terms of helping with the luggages. When this package comes with free breakfast buffet, I thought for all 7 of us but turns out it is for 5 only.
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Is the Haven a Heaven's stay?

Everything and i mean EVERYTHING was good except that check in time of 3pm is kind of late for me as i have kids that would like to rest after a long drive. They will slip a paper notice under your door to notify you that check out time is 12 noon to ensure you don't forget. It feels that with such a late check in, they cant wait to get you out for the next guest. Appreciate if they can adjust the Check in time to 1pm which will be just nice after lunch.
Stayed 1 night in Feb 2023
Verified review

6/10 Okay

Disliked: Staff & service

Significant drop in standard

I had visited the haven before covid with my husband's family. At that time I could not stop raving about the 5 star experience. So we return again now with my family and was sadly disappointed with the drop in the standard of service: the top ipoh restaurant is now horrible, housekeeping not up to par, wi-fi kept dropping, and more importantly the staff don't care.
Stayed 4 nights in Oct 2022