Find Resorts & Hotels with Spas in Independence, OH

"Staff friendly. Room clean. Breakfast great! "

"Is as shown, no complaints "

"Wonderful and helpful staff. Awesome service,"

"There was leftover trash underneath our bed such as a liquor bottle (Jack Daniels) that I threw away and no staff present for at least 15 mins late night when trying to use the gift shop/snack shop. Many other individuals were also waiting to be taken care of when I walked away. "

"Stayed for two nights. Overall a good option when staying in downtown Cleveland. Close to most things downtown Cleveland. People at the front desk, while knowledgeable, can be a little more people friendly. The room was good overall. Would stay again."

"I am embarrassed for the leadership of this Ramada hotel in Cleveland, Ohio From check in to exiting the facility was bad! The boss lady at check in was yelling at two young employees! At approx 3am loud music playing in cars. After a very long check in period we finally got to our room, dirty and unkept! No towels, no toilet paper, we had to call to get it delivered. Reminents of previous occupants! Let just leave it at that. Half the lights inside the hotel were off or not working. "

"Nice place"

"We stay every Saint Patrick’s Day and everything about the hotel is fantastic!!! Especially the incredible staff!!! "

"When I first arrived at the hotel, the lady at the counter did not acknowledge me or even speak until I mention my reservation. She also didn’t tell me any of the perks like what time was breakfast? If the pool and Jacuzzi was available the hours I had to ask. The room smelled stale and the tub was not properly cleaned out. The food in the restaurant was not good at all. The breakfast was OK. The French toast was really good. I will also mention the bar attendant lady was really nice even though she messed up my order, but she served me a really good drink. I also had to pay $10 a night to park in the parking lot which I did not understand because nowhere on the website did it say you had to pay for parking especially since their lot was really empty."