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"I planned this trip for my husband and I’s 27th anniversary and I really splurged and upgraded to the suite. We came back to our room only to find that no one had even brought us clean towels let alone cleaned our room. When I called down and spoke to the manager they said they could come clean it then (at midnight) but that was the most they could do. After I got upset he said they would give us the resort fee back (between $35-$40) on a $450/nt suite. This is completely unacceptable. I rarely write reviews but this was such a negative experience I feel a tremendous responsibility in warning others that this resort will not work with you at even attempt to right their wrongs. On top of that, it was the most sub-par food and service of any hotel we have stayed at in Blackhawk over the past 2 decades. Travelers BEWARE!"

"Great property! We will definitely be going back!"

"Helpful staff during power outage."

"Immaculate room and well appointed. Friendly staff at check in. Quiet at night. "

"Good enough price and close enough to the slopes "

"Stay was nice. Breakfast was just ok. Staff was not nice. "

"These pools are the best pools I have been in. They are truly immaculate. I stay at hotels with warm pools and this one did not disappoint. They have the best chlorophyll water in their lobby. We were able to do laundry in our room with all the detergent! Only con I would say is the ceiling fan was very loud. "

"Great Location. "

"Everything about our stay here was okay. I just wish they exempt the fees for esa dog."