ルーム (Vara De Rey) | 高級寝具、羽毛の掛け布団、ミニバー、セーフティボックス (室内)

モンテソル エクスペリメンタル イビサの口コミ

5 out of 5
モンテソル エクスペリメンタル イビサ
Passeig de Vara de Rey 2, Ibiza Town

口コミ

9.2

とても素晴らしい

評価 10 - 175 件の口コミ中 122 件が非常に良い" "
評価 8 - 175 件の口コミ中 34 件が良い" "
評価 6 - 175 件の口コミ中 10 件が普通" "
評価 4 - 175 件の口コミ中 5 件が不満" "
評価 2 - 175 件の口コミ中 4 件が非常に不満" "

9.6/10

清潔度

9.2/10

スタッフとサービス

8.0/10

設備とサービス

9.4/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

8/10 (良い)

Miki

良かった点 : 清潔度、客室の快適度
2020 年 2 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ロケーションが最高だった。屋上のテラスはシーズンオフで行けなかったのが残念だった。開放してほしかった。
2019 年 12 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 10 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
丁寧で親切に対応して頂きました
2019 年 4 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 11 月に 1 泊滞在

10/10 (非常に良い)

Bradley

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Highly recommend. Best location in town, superb staff, helped with everything cannot say enough as were wonderful.
2024 年 5 月に 5 泊滞在
Gregoire Laboureur, General Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Bradley,Thank you for such a positive review.Our dedicated team strives to ensure the utmost comfort and satisfaction of our every guest, so it is very rewarding to read that you had a memorable experience and appreciated not only our strategic location but our high standards as well.We look forward to seeing you again.Best wishes,Gregoire Laboureur, General Manager

10/10 (非常に良い)

Judith、Hillside

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to everything. Staff was super helpful.
2024 年 5 月に 4 泊滞在

10/10 (非常に良い)

Monica Liqui

2024 年 4 月に 4 泊滞在
Gregoire Laboureur, Director generalからの返信 (投稿日 : 2024 年 5 月 4 日)
Apreciada Mónica,Nos alegra mucho que haya depositado su confianza en el Montesol Experimental Ibiza, eligiéndonos como su hotel de confianza durante estos días que ha pasado en Ibiza. Confiamos en que se lleve un maravilloso recuerdo de su visita a nuestra hermosa ciudad y le agradecemos de corazón su magnífica valoración.Nos encantaría volver a hospedarle en un futuro cercano. Cordialmente,Gregoire Laboureur, Director general

8/10 (良い)

Brittany-Jo

グループ旅行
Very clean and well run. Central to everything. A definitely better choice !!
2024 年 3 月に 6 泊滞在
Alvaro Redondo, General Managerからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Brittany-Jo,Thank you for taking the time to let us know your opinion of your recent stay.We're delighted to hear that you found our hotel to be clean and well-maintained, a testament to our dedicated housekeeping team's efforts to provide a spotless environment. It's also wonderful to know that our central location contributed positively to your experience, allowing convenient access to the vibrant surroundings and local attractions.We hope to have the occasion to welcome you back. Kind regards,Alvaro Redondo, General Manager

10/10 (非常に良い)

Corban

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Best experience from a hotel.
2024 年 2 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Corban,Thank you for sharing your experience with us.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you again soon.Best wishes,

8/10 (良い)

reto

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
4-Sterne-Charakter
Das Hotel hat 4-Sterne Charakter. Inbegriffenes Frühstück nur bis 15.- Euro/Pers., reicht nicht, Nachzahlung ein Muss. Balkon darf gemäss Vorschrift nicht benutzt werden. Personal sehr freundlich. Lage super.
2024 年 1 月に 5 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 12 日)
Guten Tag,lieber Gast, vielen Dank für Ihre Bewertung.Es freut uns sehr zu hören, dass Sie unser Personal sehr freundlich fanden und die Lage des Hotels als super empfanden. In Bezug auf das Frühstück bedauern wir, dass das inbegriffene Angebot Ihre Erwartungen nicht vollständig erfüllt hat, möchten jedoch darauf hinweisen, dass unser Frühstück täglich von 08:00 bis 11:30 Uhr serviert wird und wir stets bestrebt sind, eine ausgewogene Auswahl an Qualitätsprodukten zu bieten. Die Vorschriften bezüglich der Balkonnutzung sind Teil unseres Engagements für die Sicherheit und das Wohlbefinden aller Gäste, und wir hoffen auf Ihr Verständnis in dieser Angelegenheit.Wir würden uns freuen, Sie erneut begrüßen zu dürfen, um Ihnen ein weiteres angenehmes Erlebnis zu bieten. Mit freundlichen Grüßen

6/10 (普通)

宿泊されたお客様

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Petit déjeuner catastrophique. Pas possible de manger quoi que ce soit car nous devions partir après 40 min d’attente…
2024 年 1 月に 1 泊滞在
Alvaro Redondo, Directeur généralからの返信 (投稿日 : 2024 年 1 月 5 日)
Cher hôte,Merci d'avoir partagé votre expérience chez nous.Nous sommes ravis que vous ayez trouvé le confort de votre chambre à votre goût, comme en témoigne votre appréciation. Toutefois, nous regrettons sincèrement l'attente que vous avez expérimentée lors de notre service petit déjeuner. Cela ne représente pas la qualité de service que nous proposons habituellement et faisons immédiatement un suivi.Nous espérons avoir le plaisir de vous vous recevoir à nouveau pour un séjour sans fausse note et vous souhaitons une bonne année !Bien cordialement,Alvaro Redondo, Directeur général

10/10 (非常に良い)

Priyanka

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic iconic hotel
Beautiful hotel in an excellent location in Old Town Ibiza. Staff were super great and the amenities were luxurious
2023 年 10 月に 2 泊滞在
Alvaro Redondo, General Managerからの返信 (投稿日 : 2023 年 11 月 4 日)
Dear Priyanka,Thank you for taking the time to let us know your opinion of your recent stay.We are thrilled to hear that you found our hotel beautiful and appreciated its excellent location in Old Town Ibiza. Our dedicated staff works hard to ensure a luxurious and comfortable stay for our guests, and we are glad that their efforts met your expectations.We hope to have the pleasure of welcoming you back to our iconic hotel in the near future.We hope to see you again soon. Best wishes,

10/10 (非常に良い)

Caroline

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Little gem in Ibiza
Really great hotel all stars for everything. We had the best relaxing sleep of our entire trip. The room decoration had a upscale boho style. Super clean room and every little details were there a very unique experience. Breakfast was included and it was perfect. Really welcoming staff.
2023 年 10 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 17 日)
Dear Caroline,Thank you for sharing your opinion after your recent stay.We are thrilled to hear that you had a relaxing sleep and appreciated the upscale boho style of our rooms. Our team takes great pride in maintaining a clean and comfortable environment for our guests. It's also fantastic to know that you enjoyed our breakfast and found our team to be welcoming.We look forward to welcoming you back for another unique experience in the future. Warm regards,

10/10 (非常に良い)

SARAH

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Really beautiful property in a great spot. Staff was very polite and helpful!
2023 年 9 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 11 日)
Dear Sarah,Thank you for taking the time to let us know your opinion of your recent stay.We are delighted to hear that you found our property beautiful and appreciated its prime location. Our team takes pride in providing exceptional service, and we are thrilled that they were polite and helpful during your stay.We look forward to welcoming you back in the future.Kind regards,

10/10 (非常に良い)

Dominic

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 7 日)
Dear Dominic,Thank you for this positive review of your stay.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to seeing you on your next visit to our hotel. Best wishes,

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great location, great service
We received a warm welcome, our room was beautiful, and the location next to the marina was fantastic. The atmosphere in the rooftop bar is great, and all was smooth during breakfast and checkout. Will absolutely be back next time we’re in Ibiza!
2023 年 9 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 9 月 18 日)
Dear Guest,Thank you for taking the time to review your stay.We are delighted to hear that you received a warm welcome and enjoyed your beautiful room. Our prime location next to the marina is indeed a highlight, and we are glad it contributed to your positive stay. It's great to know that you appreciated the atmosphere in our rooftop bar and had a smooth breakfast and checkout process.We look forward to welcoming you back during your next visit to Ibiza! Best wishes,

10/10 (非常に良い)

NIHAD

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great
2023 年 9 月に 3 泊滞在
Managerからの返信 (投稿日 : 2023 年 9 月 14 日)
Dear Nihad,Thank you for taking the time to share your wonderful experience at our hotel.We are thrilled to hear that you found our room cleanliness, hotel condition, service, and room amenities to be exceptional. Our dedicated team works hard to maintain the colonial style and comfort of our rooms, and we are glad that you enjoyed your stay with us. Our prime location in the city centre and proximity to the port make it convenient for our guests to explore the beautiful island of Ibiza.Once again, thank you for your kind words and positive feedback.We look forward to welcoming you back for another memorable stay in the future. Warm regards,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 9 月 1 日)
Kära gäst,tack för era ord efter er vistelse hos oss.Vi är glada att ni trivts och önskar er varmt välkommen åter!Ni är varmt välkommen åter.Med vänliga hälsningar,

6/10 (普通)

Robin、London

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The rooms and the decor were nice but there are no amenities. The roof terrace is only open 19.00-01.00 as a bar not during the day. The downstairs restaurant is quite small. Convenient for Ibiza Town but not much to do at the actual hotel
2023 年 8 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 8 月 22 日)
Dear Robin,Thanks very much for your feedback.We are glad to know you appreciated the decor of our hotel and enjoyed our close proximity to Ibiza town.However, we understand your concern about the lack of amenities and the limited opening hours of the roof terrace. As an older boutique hotel, we have certain limitations in terms of space and facilities. However, we strive to provide a unique and comfortable experience for our guests and will consider your comments for future improvements.We look forward to welcoming you back again in the future. Best regards,

8/10 (良い)

J

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent location
Excellent location at the heart of Ibiza Town. Wonderful roof top bar with magnificent views. Very good service overall.
2023 年 7 月に 6 泊滞在
Managerからの返信 (投稿日 : 2023 年 8 月 6 日)
Dear Guest,Thank you so much for this glowing review.We are thrilled to hear that you appreciated our excellent location in the heart of Ibiza Town. Our prime position indeed allows guests to easily explore the city and its surroundings. It's also great to know that you enjoyed our wonderful rooftop bar and its magnificent views. Our team strives to provide top-notch service, and we're glad that you found it to be very good overall.We appreciate your feedback on the room cleanliness and comfort, and we will continue to work on improving these aspects to ensure a more enjoyable stay for our guests.We look forward to welcoming you back. Best wishes,

10/10 (非常に良い)

Andrea

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything absolutely perfect 👌
2023 年 7 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 8 月 5 日)
Dear Andrea,Thank you for sharing the review of your stay with us.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.Thank you once again for your kind words, and we look forward to your next visit.Best regards,

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 3 泊滞在
Managerからの返信 (投稿日 : 2023 年 7 月 25 日)
Dear Guest,Thank you for sharing this positive feedback of your stay.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back. Kind regards,

10/10 (非常に良い)

Yousif

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 4 泊滞在
Managerからの返信 (投稿日 : 2023 年 7 月 11 日)
Dear Yousif,Thank you for taking the time to let us know your opinion of your recent stay.We are pleased that we were able to meet your expectations.We look forward to your next visit.Best regards,

10/10 (非常に良い)

JARICK

グループ旅行
Great location, excellent customer service, extremely clean and comfortable bed.
2023 年 6 月に 4 泊滞在
Managerからの返信 (投稿日 : 2023 年 7 月 6 日)
Dear Guest,Thank you for your valuable review.We are pleased you enjoyed staying at our hotel and that our team were attentive to your needs.We are happy that you found our location ideal for your needs.We look forward to welcoming you back on a future occasion. Best wishes,

10/10 (非常に良い)

Lewis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 6 月 4 日)
Dear Lewis,Thank you for taking the time to review your stay.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope that you will visit us again in the future. Kind regards,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 5 月 16 日)
Dear Guest,Thank you for such a positive review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back on a future occasion. Best wishes,

10/10 (非常に良い)

HOSHIDA

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great team at the hotel - friendly and helpful. Lovely breakfast can be enjoyed sitting outside in the main square.
2023 年 4 月に 3 泊滞在
Managerからの返信 (投稿日 : 2023 年 4 月 24 日)
Dear Shida,Thank you for this positive review of your stay with us.We are glad that you had a pleasant stay and appreciated our high standards and quality service. Our dedicated team always aim to deliver the best experience to all of our guests and your kind words are truly rewarding.It's great to hear that you were able to make the most of our tasty breakfast, and hope it kick-started your day.We hope we have the pleasure of seeing you on future occasions. Best regards,

10/10 (非常に良い)

Mark

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 4 月 11 日)
Dear Mark,Thank you for this great review.We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay and appreciated the quality of our services.Thank you again; we look forward to welcoming you back soon.Kind regards,

10/10 (非常に良い)

Philip

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great customer service
2023 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 3 月 28 日)
Dear Philip,Thank you for such a positive review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you again. Best regards,

10/10 (非常に良い)

René-Marc

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 2 月に 2 泊滞在
Alvaro Redondo, Directeur généralからの返信 (投稿日 : 2023 年 2 月 7 日)
Cher René-Marc,Merci pour cet aimable commentaire.Nous sommes enchantés que vous ayez passé un magnifique séjour parmi nous.Au plaisir de vous accueillir à nouveau,Alvaro Redondo, Directeur général

8/10 (良い)

LUIS MIGUEL

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Más bien un (buen) 4 estrellas
El hotel en sí está bien, pero hemos pagado precio de febrero, no sé si en otras fechas nos parecería caro, ya que no tiene unas habitaciones especialmente grandes ni otras instalaciones de un 5 estrellas. Parece más bien un buen 4 estrellas, cómodo y con un personal de lo más agradable.
2023 年 2 月に 2 泊滞在
Alvaro Redondo, Director generalからの返信 (投稿日 : 2023 年 2 月 7 日)
Estimado Luis Miguel,Gracias por tomarse el tiempo de escribir sobre su experiencia con nosotros.Nos agrada saber que su paso por Gran Hotel Montesol Ibiza resultó satisfactorio y, en especial, que se sintiese excelentemente atendido en todo momento por parte de nuestro personal.Como debe saber, nuestras tarifas fluctúan en función de diferentes factores por lo que estamos seguros de que, en una ocasión futura, efectuando su reserva con la suficiente antelación, obtendrá unos precios adaptados a sus preferencias.Por otra parte, sentimos si las dimensiones de la habitación no respondieron enteramente a sus expectativas y aprovechamos para recordarle que disponemos de otras categorías de estancias que, en tamaño, podrían haberse adaptado mejor a su caso. En una ocasión futura, no dude en revisar otras alternativas o solicitar ayuda durante el proceso de reserva.Es fantástico saber que pudo disfrutar de un descanso pleno gracias a las comodidades que ofrece nuestro equipamiento.Regrese pronto, ha sido un placer recibirle.Atentamente,Alvaro Redondo, Director general

2/10 (非常に不満)

luca

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Posizione centrle , camera senza wifi (rotto) e ventilatore non funzionante , la notte non si poteva regolare la temperatura della camera percui eccessivamente calda e con la finestra aperta entrava il rumore dei mezzi all'esterno ,vista della camera interna terribile manco a Calcutta!, colazione scarsa e costosa presa inclusa nel costo della camera ma addebitati gli extra (oltre i 25€ te li addebitano nel conto). Alla rimostranza del disagio generale su 490€ di conto (2 notti) scontati 14€ (una presa in giro)..chi prende un 5 stelle vuole un 5 stelle non 3 col prezzo di un 5 ! Central location, room without wifi (broken) and non-functioning fan, at night it was not possible to regulate the temperature of the room so it was excessively hot and with the window open the noise of the vehicles outside entered, view of the internal room terrible not even in Calcutta! , poor and expensive breakfast included in the cost of the room but extras charged (over € 25 they will be charged to the bill). To the complaint of the general discomfort on the €490 bill (2 nights) discounted €14 (a joke).. those who take a 5-star hotel want a 5-star hotel, not 3 for the price of a 5! Ubicación céntrica, habitación sin wifi (rota) y ventilador sin funcionar, por la noche no se podía regular la temperatura de la habitación por lo que hacía demasiado calor y con la ventana abierta entraba el ruido de los vehículos de afuera, vista del interior habitación terrible ¡ni en Calcuta! , desayuno pobre y c
Managerからの返信 (投稿日 : 2023 年 1 月 9 日)
Gentile Luca,Grazie per aver speso parte del suo tempo a scrivere questa recensione.Ci fa piacere che abbia messo in risalto la posizione in cui si trova l'albergo, situato a breve distanza dal centro storico, in una zona ricca di luoghi di interesse e ben servita dai mezzi pubblici.Ci dispiace per il malfunzionamento della connessione Wi-Fi e del ventilatore della camera. Abbiamo preso nota della sua segnalazione e faremo il possibile per risolvere questi inconvenienti.Ci rincresce, inoltre, che abbia considerato eccessivo il costo della colazione. Prepariamo quotidianamente questo pasto utilizzando solo prodotti di prima scelta e mettendo a disposizione un'ampia selezione di piatti pensati per poter soddisfare al meglio le esigenze di ciascun ospite. Riteniamo, dunque, che il costo sia proporzionato alla qualità del servizio offerto.Cordiali saluti.

10/10 (非常に良い)

phillip

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
O
2022 年 10 月に 4 泊滞在
Managerからの返信 (投稿日 : 2022 年 11 月 27 日)
Dear Phillip,Thank you for this kind feedback concerning your recent visit.It is wonderful to know that you enjoyed your stay, and we appreciate your mention of our team's top-notch service.We hope we have the pleasure of seeing you on future occasions. Best regards,

8/10 (良い)

Nicholas

2022 年 9 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 1 月 8 日)
Dear Nicholas,Thank you for your rating.We are glad we met your expectations.A private message with further details would be gratefully received.We look forward to welcoming you back. Best regards,

6/10 (普通)

Michael R

家族旅行
Location convenient to old city. Property and service way past its prime. Rooms and lobby dated, and there is an overall lack of human energy about the place.
2022 年 8 月に 3 泊滞在
Ester del Árbol, Assistant General Managerからの返信 (投稿日 : 2022 年 9 月 7 日)
Dear Michael,Thank you for taking the time to share your review.It is a pleasure to know that our strategic location helped make your stay enjoyable.However, we are sorry that not all aspects of your stay met your expectations. We do carry out maintenance whenever necessary to keep our rooms up to date, however, we have noted your comments and will be considering them.We hope to have the opportunity to welcome you back.With very best wishes,Ester del Árbol, Assistant General Manager

8/10 (良い)

Alexander

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
the location is amazing, room very clean and modern. will definetly stay there again and again.
2022 年 8 月に 4 泊滞在
Ester del Árbol, Assistant General Managerからの返信 (投稿日 : 2022 年 9 月 1 日)
Dear Alexander,Thank you so much for your positive feedback following your stay.It makes us really happy to hear that you had a great stay and enjoyed our prime location and the room.We look forward to seeing you again soon.Warm regards,Ester del Árbol, Assistant General Manager

2/10 (非常に不満)

Sandeep

良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
No running hot water .
2022 年 8 月に 1 泊滞在
Ester del Árbol, Assistant General Managerからの返信 (投稿日 : 2022 年 8 月 31 日)
Dear Sandeep,Thank you for taking the time to share your feedback.Please accept our sincere apologies for any inconvenience the lack of hot water may have caused to your stay. As soon as it was reported we started working to solve the problem. We are sorry that it was not resolved in a timely manner and regret that your experience was not as good as we would have liked.We hope you will come and stay with us again for an improved experience.Best wishes,Ester del Árbol, Assistant General Manager

10/10 (非常に良い)

Emilie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 7 月に 4 泊滞在

10/10 (非常に良い)

William

2022 年 7 月に 1 泊滞在

10/10 (非常に良い)

samira

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 7 月に 2 泊滞在

10/10 (非常に良い)

Antonio、Miami Beach

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location. Lovely staff. We loved the restaurant terrace, which it looked onto this beautiful paseo filled with trees in bloom and also, it was a great place for people watching. It was perfect for any occasion be it for breakfast, lunch or dinner as well as for drinks. Lucia and all her coworkers always treated us in a very delightful way. And by the way, the food is great.
2022 年 6 月に 4 泊滞在

6/10 (普通)

Manuel

出張
良かった点 : スタッフとサービス
Historic building, but too old. Small rooms
2022 年 6 月に 1 泊滞在

8/10 (良い)

Shane

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location
2022 年 5 月に 4 泊滞在

4/10 (不満)

Tiffany

カップルで旅行
The rooms looked exactly like the photos, very charming esthetics, but the furniture and mattress were not comfortable. None of the staff seemed to care that we were on our honeymoon. It took more than 24 hours but were were able to get out of the remaining reservation. It was conveniently located near a lot of shopping and restaurants. Nice view from the windows.
2022 年 5 月に 7 泊滞在

10/10 (非常に良い)

damiano

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Posizione strategica, edificio ben ristrutturato personale gentile e disponibile. Area ricevimento e area colazione molto sacrificate.
2022 年 3 月に 3 泊滞在

10/10 (非常に良い)

Carmen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 3 月に 2 泊滞在

6/10 (普通)

Jessica

良かった点 : 清潔度、施設のコンディションと設備
Sadly, not the hotel that it was
We were looking forward to returning to this elegant hotel but were disappointed on arrival to find that it has a new owner and that the stylish, art deco interior has had a 'refurb' and is now more farmhouse kitchen than resplendent hotel lobby - such a shame. The room, for now, are still as they were - luxurious and quite grand - but are soon to be 'up styled' too. The staff were great, friendly and helpful, but not quite as professional as on previous visits. There's no accounting for taste but it seems a real backwards step.
2022 年 2 月に 1 泊滞在

10/10 (非常に良い)

Noah

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing from start till finish. Great care, amazing restaurant amazing rooms.
2022 年 2 月に 6 泊滞在

8/10 (良い)

Benno

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful Building in A city location, very nice renovated rooms, nice attentive staff, difficult street parking.
2022 年 1 月に 4 泊滞在